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Director, Technical Program Manager

United States, San Francisco Employment contract 241600.00 - 302000.00 USD / Year · Job Posted June 08, 2026
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Job Description

As the Director of TPM, Enterprise, you are not just managing programs; you are the architect of a new organizational capability. You will be responsible for building, scaling, and leading a world-class TPM team from the ground up. Your mission is to establish the strategic framework for how we execute enterprise-grade initiatives, ensuring data quality, operational efficiency, and the seamless integration of AI capabilities across all business units. You will act as a strategic partner to Engineering and Product leadership, transforming high-level business vision into a rigorous, scalable execution engine. This is a high-stakes leadership role requiring a blend of deep technical fluency (particularly in ML/AI lifecycles), organizational design, and the ability to influence at the highest levels of the company.

Job Responsibility

  • Recruit, hire, and mentor a high-performing team of Technical Program Managers
  • Define the team’s culture, operating model, and career development paths
  • Define the long-term execution strategy for Enterprise programs, ensuring alignment with company-wide OKRs and product milestones
  • Establish standardized processes for program delivery, risk management, and cross-functional communication that can scale with the company's growth
  • Serve as the primary bridge between Engineering, Product, and Executive leadership
  • Resolve high-level dependencies and resource conflicts across Platform, Data, and Product teams
  • Translate complex technical roadmaps and GenAI initiatives into clear business outcomes, risk profiles, and delivery forecasts for the C-suite and Board
  • Drive the adoption of enterprise-grade standards for data quality and infrastructure reliability
  • Ensure that 'Enterprise' isn't just a label, but a measurable standard of excellence across all BUs

Requirements

  • 10+ years of experience in Technical Program Management or Engineering Leadership, with at least 4+ years in a people management capacity leading other TPMs or Engineers
  • Proven track record of building teams from scratch in high-growth, fast-paced environments (e.g., Series C through IPO or within a major tech incumbent)
  • Deep expertise in the AI/ML lifecycle, including LLM fine-tuning, performance evaluation, and the infrastructure requirements for deploying GenAI at scale
  • Expert-level Stakeholder Management: Ability to navigate complex organizational politics and drive consensus among diverse technical and non-technical leaders
  • Systems Thinking: The ability to look beyond individual projects to see the broader technical ecosystem and identify 'force multipliers' for the organization
  • Strategic Tooling Proficiency: Experience implementing enterprise-level planning and tracking frameworks (e.g., Jira Align, specialized roadmap software, or custom internal dashboards)

Nice to have

  • Engineering Background: A background as a Software or ML Engineer, providing the 'technical gravity' needed to earn the respect of senior architects and principals
  • Platform-First Mindset: Experience building and driving adoption of internal developer platforms or horizontal services used by thousands of internal stakeholders
  • Change Management Expertise: Proven ability to lead large-scale organizational shifts in methodology or technical architecture

What we offer

  • Comprehensive health, dental and vision coverage
  • retirement benefits
  • learning and development stipend
  • generous PTO
  • commuter stipend

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