Director, Technical Program Manager (Enterprise Technology) Job at Capital One (McLean)

Director, Ecosystem & Technology Partnerships

Leading strategic partnership initiatives to expand and strengthen our enterpris...

Location

United States , San Francisco

Salary:

147000.00 - 246000.00 USD / Year

PagerDuty

Expiration Date

Until further notice

Requirements

10+ years of experience in leading enterprise software partnerships, ecosystem management, product development, product marketing, and/or business development within the enterprise software industry
Proven track record leading successful ecosystem or partner programs in DevOps, ITOps, developer tools, enterprise software or IT operational environments
Deep understanding of enterprise infrastructure, operations, software development, and application software landscapes with the ability to clearly articulate technical concepts to various audiences
Strong technical acumen and business insight to identify and capitalize on market opportunities and position
Demonstrated experience in building and scaling strategic partnerships, and managing multiple stakeholders across customers, partners, and internal teams
Strong established network within the enterprise software ecosystem, including executive and strategic relationships with multiple enterprise software vendors, startups & developer ecosystem
Successfully drives complex cross-functional initiatives with planning, execution and accountability
Bachelors Degree/MBA preferred

Job Responsibility

Leading strategic partnership initiatives to expand and strengthen enterprise software ecosystem
Developing ecosystem strategy & plan
Identifying, developing, and managing strategic technology partnerships
Serving as primary liaison between partners and internal stakeholders
Driving joint go-to-market initiatives, solutions and technical integrations
Building and maintaining relationships with key ecosystem players
Identifying market opportunities
Driving joint use-case, customer value/stories
Increasing awareness through joint partner initiatives
Enabling partner-influenced growth

What we offer

Comprehensive benefits package from day one
Flexible work arrangements
Company equity
ESPP (Employee Stock Purchase Program)
Retirement or pension plan
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent
Paid volunteer time off: 20 hours per year

Fulltime

Director, Vulnerability Management

The Director of Vulnerability Management takes full accountability for running t...

Location

United States , Philadelphia

Salary:

Not provided

Comcast

Expiration Date

Until further notice

Requirements

6-8 years experience of leading, mentoring, and growing high-performing teams within the vulnerability management domain
Proven experience managing vulnerability management programs at enterprise scale
Ability to respond quickly to emerging vulnerabilities and implement immediate remediation measures
Comfortable operating under high-pressure conditions with competing priorities
Strong technical expertise in vulnerability management platforms and scanning technologies
Executive presence with the ability to engage and influence senior leadership effectively
Expertise in reporting and metrics to drive accountability and transparency
Strong problem-solving and analytical skills to assess risk and develop mitigation strategies
Ability to lead complex projects and collaborate across multiple business units
Bachelor's Degree

Job Responsibility

Leads projects, or delegates and supervises project leaders, for security initiatives involving the hardware and application systems
Leads and is accountable for scanning operations, data and metrics, and leading projects in the overall VM landscape
Maintain, configure and operate the vulnerability management platforms to optimal levels
A strong focus on reporting and metrics to ensure that risk is constantly being addressed and programs are in place to continuously improve the security posture of Comcast from a vulnerability management perspective
A strong and confident people leader that aligns to Comcast values and helps to coach, mentor and grow the team
Works in close alignment with internal Security Development Lifecycle (SDL) coaches and our security leads to help drive down vulnerabilities across the enterprise
Collaborates with other Information Technology departments and key business areas to ensure information security requirements are defined, documented, tested and delivered as part of project deliverables
Performs sophisticated analytical tasks to assess risk and determines strategies required to resolve issues, accurate technical security problems, or mitigate risk
Assists in the preparation of budgets and forecasts
Selects, develops and evaluates personnel to ensure efficient operations within department

What we offer

Paid Time off
Physical Wellbeing benefits
Financial Wellbeing benefits
Emotional Wellbeing benefits
Life Events + Family Support benefits

Fulltime

Senior Manager, Enterprise & Strategic Support

As the Senior Manager, Enterprise Support, you will own the support experience f...

Location

United States , Denver; Nashville

Salary:

132000.00 - 182000.00 USD / Year

Checkr

Expiration Date

Until further notice

Requirements

5+ years of experience in customer support leadership roles
At least 3 years focused on enterprise B2B customers
Direct management experience leading teams of 10-20+ support professionals in high-growth environments
Deep understanding of enterprise customer expectations, complex multi-stakeholder environments, and premium support models
Proven track record of successfully managing high-stakes customer escalations and executive-level communications
Enterprise B2B SaaS experience with complex, technical products (Required)
Experience in HR tech, compliance, or background screening industries (Preferred)
Strong ability to influence and partner with Sales, Customer Success, Product, and Engineering teams
Data-driven approach to decision making with expertise in support metrics, SLA management, and quality assurance
Experience building support processes, playbooks, and systems that scale with growth

Job Responsibility

Own and optimize the enterprise support experience, ensuring rapid response times, high-quality resolutions, and proactive engagement with our largest customers
Serve as the primary point of contact for complex enterprise escalations, coordinating cross-functional resources and driving issues to resolution with appropriate urgency and communication
Build, coach, and develop a high-performing team of enterprise support specialists who serve as trusted advisors to strategic accounts
Design and implement differentiated support offerings for enterprise customers, including dedicated support models, enhanced SLAs, and white-glove service programs
Collaborate closely with Customer Success, Account Management, Sales, Product, and Engineering teams to ensure seamless enterprise customer experiences and advocate for customer needs
Systematically capture and analyze enterprise customer feedback, translating insights into actionable improvements and product requirements
Establish and monitor enterprise support KPIs (CSAT, SLA adherence, escalation resolution time, etc.), drive continuous improvement, and report on team performance
Develop enterprise support playbooks, escalation protocols, and knowledge management systems that enable consistent, high-quality service delivery
Partner with the Director to implement AI-powered tools that enhance enterprise support efficiency while maintaining the high-touch, personalized service our enterprise customers expect
Drive support initiatives that directly impact enterprise NRR (Net Revenue Retention) and reduce churn through exceptional service delivery

What we offer

A fast-paced and collaborative environment
Learning and development allowance
Competitive compensation and opportunity for advancement
100% medical, dental and vision coverage
Unlimited PTO policy
Monthly wellness stipend
In-office perks such as lunch four times a week, a commuter stipend, and an abundance of snacks and beverages
A relocation stipend may be available for those willing to relocate to a Checkr hub location

Fulltime

Field Technology Director/ CTO – Strategic Industries

The Field Technology Director/ CTO – Strategic Industries role at Cresta is a se...

Location

United States

Salary:

Not provided

Cresta

Expiration Date

Until further notice

Requirements

10+ years in technology leadership roles (CTO, Architect, or equivalent)
Strong expertise in enterprise architecture, cloud platforms, AI/ML, and data systems
Deep understanding of SaaS, APIs, and modern software development practices
Proven ability to influence C-suite stakeholders and technical decision-makers
Exceptional presentation and executive communication skills
Deep understanding of how enterprises leverage Generative AI solutions
Extensive experience with large-scale enterprise software implementations and complex use cases
Strong analytical and problem-solving abilities
Experience managing and advising on large-scale programs with multiple stakeholders and dependencies

Job Responsibility

Act as the primary technical executive interface for strategic customers
Translate business challenges into technical solutions using Cresta’s products and services
Partner with Sales, Customer Success, and Product teams to ensure technology alignment with customer needs
Deliver executive-level presentations, workshops, and architecture sessions to customer stakeholders
Represent Cresta’s technology vision at conferences, industry events, and customer meetings
Demonstrate thought leadership on trends in AI, cloud computing, data analytics, and security
Create and deliver compelling narratives that showcase how Cresta’s technology drives innovation and business outcomes
Gather and synthesize customer feedback to inform product and engineering priorities
Identify and address gaps in technology adoption or deployment through cross-functional collaboration
Influence future product strategy with insights derived from real-world field engagements

What we offer

Comprehensive medical, dental, and vision coverage with plans to fit you and your family
Flexible PTO to take the time you need, when you need it
Paid parental leave for all new parents welcoming a new child
Retirement savings plan to help you plan for the future
Remote work setup budget to help you create a productive home office
Monthly wellness and communication stipend to keep you connected and balanced
In-office meal program and commuter benefits provided for onsite employees

Fulltime

Product Manager, Technical - Internet of Things

Product Manager, Technical is a visionary, strategist, analyst, customer evangel...

Location

United States , Overland Park, Kansas

Salary:

103400.00 - 186400.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

Bachelor's Degree Computer Science, Engineering, IT or equivalent experience
3+ years experience in hands on technical role writing production code, solution engineering, or technical architecture in large scale company/ application/product environment
5+ years of relevant Product Management experience in an agile software product development environment
Agile Methodologies Proven success in delivering software with Agile Scrum methodologies and other commonly used tools
Technical Writing Strong requirements elicitation, and proven writing skills including the ability to write concisely and clearly for different audiences
Agile Project Management Experience with Agile backlog/project management tools
Collaboration Experience with successive elaboration and ability to develop Initiatives, Features and User Stories that the DevOps teams can ingest
Project Management Experience in delivering large and complex business/technology initiatives as Product Manager or lead technology role
Communication Proven ability to effectively and efficiently communicate with Leadership, while employing a high degree of collaboration and influence
MS SQL Fluent with SQL, Tableau, other analytical solutions like SAS, SPSS

Job Responsibility

Owns product end to end for products or features with moderate level of complexity and scope
Drives end user product research
Partners with business and internal/external stakeholders to understand current customer experience, identifies areas of opportunity
Conducts analysis of quantitative and qualitative data to identify product innovation opportunities or root cause of issues, and assess opportunity size and impact
Leverages rapid hypothesis driven testing methodologies and experiments to inform direction, prioritize investment
Conducts cost-benefit / ROI / NPV analysis, to support decision making
Works with stakeholders and follows enterprise process to secure and maintain product funding
Develops and maintains current understanding of tech trends
Communicates, influences, and sells ideas at Director level and below
Conducts specific ad hoc analysis and provides insights to management on request

What we offer

Competitive base salary and compensation package
Annual stock grant
Employee stock purchase plan
401(k)
Access to free, year-round money coaches
Medical, dental and vision insurance
Flexible spending account
Employee stock grants
Employee stock purchase plan
Paid time off

Fulltime

Associate Director, Case Management Systems

In this role, you will hold a pivotal position to ensure our technology solution...

Location

United States , New York

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 7 years of detail oriented experience in a non-profit or similar organization
Proven expertise in CRM and ERP - Enterprise Resource Planning
Proficient in implementing and managing ERP Solutions
Strong background in Application Development
Comprehensive understanding of SDLC - Software Development Life Cycle
Demonstrated ability to lead and manage a team
Excellent communication and interpersonal skills
Bachelor's degree in Information Technology, Computer Science, or a relevant field
Strong problem-solving skills and the ability to make decisions under pressure
Ability to work collaboratively with other departments to achieve organizational goals

Job Responsibility

Lead the design, implementation, and support of case management systems and other enterprise applications across the organization
Develop a strategic vision for the case management systems and enterprise applications to align with the organization's mission and operational goals
Collaborate with senior leadership, program directors, and departmental stakeholders to assess needs and recommend tailored solutions
Oversee the selection, implementation, and ongoing management of case management systems and other enterprise applications
Identify opportunities for process automation, systems integration, and improvements to maximize system functionality and user experience
Supervise and build capacity within the case management systems and enterprise applications team
Plan and manage projects related to case management and enterprise applications, including timelines, budgets, and deliverables
Ensure systems provide robust reporting capabilities to support performance measurement, grant compliance, and program evaluation
Act as the liaison between technical teams, program staff, and organizational leadership to bridge communication and align objectives
Build and maintain relationships with vendors, consultants, and technology partners

What we offer

medical
vision
dental
life and disability insurance
eligibility to enroll in company 401(k) plan

Fulltime

Director, Digital Technology Program Management

Archer is seeking a strategic and execution-focused Director, Digital Technology...

Location

United States , San Jose

Salary:

200000.00 - 260000.00 USD / Year

Archer Aviation

Expiration Date

Until further notice

Requirements

12+ years of progressive experience in program and portfolio management within enterprise technology environments
5+ years leading or scaling a PMO organization
Proven track record delivering complex, cross-functional enterprise technology programs
Experience managing large-scale enterprise systems initiatives (ERP, CRM, HCM, data platforms, cloud infrastructure)
Strong financial acumen, including portfolio budgeting, forecasting, and cost governance
Demonstrated ability to influence senior stakeholders and operate at executive levels
Expertise in hybrid delivery models (Agile, Waterfall, SAFe, or similar)
Experience working with global teams and external system integrators

Job Responsibility

Lead and evolve the Digital Technology PMO strategy, structure, and operating model to support enterprise growth and transformation
Establish scalable governance frameworks, delivery standards, and lifecycle methodologies (hybrid Agile/Waterfall)
Build a data-driven PMO with standardized reporting, portfolio analytics, and executive-level visibility
Oversee a diverse portfolio of enterprise platforms, digital initiatives, and product-enabling technologies
Drive portfolio prioritization, capacity planning, and investment alignment with business strategy
Ensure successful delivery of complex, cross-functional programs across infrastructure, enterprise systems, and digital platforms
Implement best-in-class program management practices, including integrated planning, financial oversight, and dependency management
Develop proactive risk, issue, and change management frameworks
Improve predictability of delivery, time-to-value, and stakeholder satisfaction
Serve as a strategic partner to executive leadership, business stakeholders, and technology teams

Fulltime

Director, Security Cloud Solution Architects

We are looking for a Director, Security Cloud Solution Architects to join our Fi...

Location

United States , New York

Salary:

130900.00 - 251900.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
3+ years people management experience, including managing consultant practice managers, technical sales managers, and/or technical architect managers
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 12+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
6+ years experience working in a customer-facing role (e.g., internal and/or external)
6+ years experience leading technical projects, teams, or functions
Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications)
5+ years people management experience, including managing consultant practice managers, technical sales managers, and/or technical architect managers

Job Responsibility

Coaches team on operating according to required operational excellence and proven practice standards throughout all sales stages/activities/tools of record
Leads team on orchestrating and collaborating across Microsoft and customer/partner teams through on-strategy delivery to achieve customer/partner objectives and increase customer/partner satisfaction
Oversees team on anticipating and managing business and technical risks, adapting methodology and applying governance principles to identify, communicate, and minimize business and technical risks
Executes work in compliance with industry and Microsoft guidelines and procedures
Leads team to continuously prioritize among competing demands in their work and identify where impact occurs with customers, ensuring alignment with business priorities and goals
Leads team on delivering solutions in line with company methodologies
Coaches team on guiding complex customers/partners towards a well-architected solution to increase retention and expansion opportunities
Provides guidance to team on articulating the value of Unified and supports sellers, partnering with account teams to build consumption plans aligned with appropriate services
Leads efforts to provide feedback to Unified Delivery Team on VBDs to refine and further develop content
Drives team on anticipating, identifying, escalating, and mitigating blockers using appropriate tools and processes to accelerate solution deployment, value realization and usage/consumption for complex customers/scenarios

Fulltime

Director, Technical Program Manager (Enterprise Technology)

Capital One

Location:
United States , McLean ▼
Chicago
New York
Plano
Richmond

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 25, 2026

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