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As Director, Talent Development, you will be the architect and driver of Airwallex’s global talent development strategy. You will lead the design and execution of our performance framework, build out our learning philosophy and interventions, and serve as a thought partner to the People & Talent team and business leaders on all matters of performance, talent, and organizational health. Leveraging data, design thinking, and a first-principles mindset, you will ensure our programs are impactful, scalable, and tailored to the needs of our business and key talent segments. This role is based in Singapore.
Job Responsibility:
Drive the design, implementation, and continuous improvement of Airwallex’s performance management framework, ensuring it drives high performance, accountability, and growth
Build and execute a learning and talent development strategy that meets the needs of the business and key talent segments, including onboarding, manager and leadership development, and digital learning interventions
Serve as a strategic thought partner to People & Talent and business leaders, providing insights and recommendations on performance, talent, and organizational health
Use data and analytics to identify talent development needs, measure program effectiveness, and inform decision-making
Employ design thinking and user empathy to ensure learning interventions are practical, relevant, and actionable
Lead and coach a team of talent development professionals, fostering a culture of innovation, ownership, and continuous improvement
Partner with cross-functional teams to ensure talent development initiatives are aligned with business goals and integrated across the employee lifecycle
Stay abreast of industry trends and best practices in learning, talent, and organizational development, and bring innovative solutions to Airwallex
Requirements:
10+ years of experience in talent development, learning & development, or a related field, with a proven track record in high-growth or fast-paced environments
Demonstrated proficiency with data: modeling, surveying, and analyzing information to drive decisions and measure impact
Experience designing, facilitating, and scaling learning programs and interventions, with evidence of high participant satisfaction (e.g., strong NPS)
Strong ability to connect strategic thinking with on-the-ground realities, using design thinking and user empathy to drive actionable solutions
Excellent stakeholder management and executive influencing skills
able to partner with senior leaders and cross-functional teams
Structured, first-principles thinker with strong problem-solving and communication skills
Nice to have:
Experience in the fintech or technology sector
Experience with digital learning platforms and a variety of learning modalities (e.g., video, micro-learning, mobile)
Experience leading and developing a team of talent development professionals
Familiarity with tools such as Jira, Excel, PowerPoint, and learning management systems
Advanced degree in HR, Business, Organizational Psychology, or a related field