Director, Success By 6 Job at United Way (Lakeland)

Director of Client Success

This is a new business sales role. The Director of Client Success is responsible...

Location

Salary:

80000.00 - 120000.00 USD / Year

Brkthru

Expiration Date

Until further notice

Requirements

6+ years of experience in new business sales within the advertising industry
2+ Digital Media experience highly preferred (Programmatic, CTV/OTT, Audio, DOOH, etc)
Demonstrate exceptional organizational, problem solving, and customer service skills
Excellent internal communication within all departments
Possess and demonstrate the company Core Values
Proven track record of achieving (or exceeding!) sales quotas
Ability to travel for client and internal meetings as needed
Based within a priority sales market

Job Responsibility

Curate and maintain a solid and legitimate pipeline of active and pending business
Conduct thorough needs analyses across all verticals, industries and business types
Ability to close and win business consistently
Keep abreast of the latest industry trends
Ability to solve problems and have direct conversations both internally and externally
Prepare regular sales reports as well as territory plans
Identifying potential customers through networking initiatives, cold-calling, etc.
Work in conjunction with support team to prepare and deliver sales presentations to potential and existing customers
Resolve customer complaints in a timely and professional manner to maintain customer loyalty
Maintain monthly collections to company standards

What we offer

Medical/ Dental/ Vision/ HSA and FSA/ Long Term Disability/ Life and AD&D/ and more
Company paid Short Term Disability
401k Retirement plan with company match
Pizza Fridays/ Hub Hangouts
Reimbursement of Home Office Expenses
A generous number of Holidays, PTO, and summer Fridays

Fulltime

Director, Client Solutions

We are looking for a Director for our Client Solutions team. You will oversee a ...

Location

United States , Washington, DC; Denver, CO; Vancouver, BC

Salary:

145000.00 - 205000.00 USD / Year

Alloy.ai

Expiration Date

Until further notice

Requirements

6+ years of experience in SaaS customer success, management consulting or related analytical, consultative, client-facing fields
3+ years of experience leading and managing teams in SaaS customer success, management consulting or related analytical, consultative, client-facing fields
Demonstrated ability to retain millions of dollars at a best in class level with an ownership mindset
Ability to uplevel direct reports and build scalable enablement curriculum and processes
Ability to build long-lasting relationships with senior executives and functional managers, acting as a trusted outside resource for problem structuring
Exceptional analytical problem-solving skills, with the ability to understand technical details while staying focused on business
Demonstrated senior selling skills within consultative projects
Ownership mindset demonstrating drive, initiative, energy and a sense of urgency
Highly motivated, self-directed, team player
Success in recruiting, onboarding, and retaining team members

Job Responsibility

Set the overall vision and strategic plan for the Client Solutions Management team focusing on driving product adoption and driving growth through gross renewals and net retention improvements
Manage Alloy’s 7 Customer Success & Engagement Managers across the US & Canada, who are responsible for the entirety of Alloy’s customer base
Own Alloy’s Gross and Net Retention numbers
Ensure the Client Solutions team has the necessary skills and competencies to deliver business value for our customers
Act as an executive sponsor for strategic customers
Partner with product and marketing to shape product roadmap and drive account based marketing activities
In partnership with People Operations, recruit, hire and onboard open roles on your team as we scale up as well as develop and manage career paths for your team

What we offer

Salary is a mix of base and and semi-annual on target bonus tied to team and company performance

Fulltime

Director, Client Solutions

We are looking for a Director for our Client Solutions team. You will oversee a ...

Location

Canada , Vancouver

Salary:

155000.00 - 210000.00 USD / Year

Alloy.ai

Expiration Date

Until further notice

Requirements

6+ years of experience in SaaS customer success, management consulting or related analytical, consultative, client-facing fields
3+ years of experience leading and managing teams in SaaS customer success, management consulting or related analytical, consultative, client-facing fields
Demonstrated ability to retain millions of dollars at a best in class level with an ownership mindset
Ability to up-level direct reports and build scalable enablement curriculum and processes
Ability to build long-lasting relationships with senior executives and functional managers, acting as a trusted outside resource for problem structuring
Exceptional analytical problem-solving skills, with the ability to understand technical details while staying focused on business
Demonstrated senior selling skills within consultative projects
Ownership mindset demonstrating drive, initiative, energy and a sense of urgency
Highly motivated, self-directed, team player
Success in recruiting, onboarding, and retaining team members

Job Responsibility

Set the overall vision and strategic plan for the Client Solutions Management team focusing on driving product adoption and driving growth through gross renewals and net retention improvements
Manage Alloy’s 7 Customer Success & Engagement Managers across the US & Canada, who are responsible for the entirety of Alloy’s customer base
Own Alloy’s Gross and Net Retention numbers
Ensure the Client Solutions team has the necessary skills and competencies to deliver business value for our customers, including project management, driving change management and adoption, solving customer business problems, and quantifying and communicating business value
Act as an executive sponsor for strategic customers, keeping engaged and productive relationships with senior sponsors across a number of accounts
Partner with product and marketing to shape product roadmap and drive account based marketing activities including identifying customer stories, driving advocacy for the Alloy product and increasing reference ability in the market
In partnership with People Operations, recruit, hire and onboard open roles on your team as we scale up as well as develop and manage career paths for your team

What we offer

Salary is a mix of base and and semi-annual on target bonus tied to team and company performance

Fulltime

Director, Client Solutions

We are looking for a Director for our Client Solutions team. You will oversee a ...

Location

United States , Denver

Salary:

145000.00 - 205000.00 USD / Year

Alloy.ai

Expiration Date

Until further notice

Requirements

6+ years of experience in SaaS customer success, management consulting or related analytical, consultative, client-facing fields
3+ years of experience leading and managing teams in SaaS customer success, management consulting or related analytical, consultative, client-facing fields
Demonstrated ability to retain millions of dollars at a best in class level with an ownership mindset
Ability to uplevel direct reports and build scalable enablement curriculum and processes
Ability to build long-lasting relationships with senior executives and functional managers, acting as a trusted outside resource for problem structuring
Exceptional analytical problem-solving skills, with the ability to understand technical details while staying focused on business
Demonstrated senior selling skills within consultative projects
Ownership mindset demonstrating drive, initiative, energy and a sense of urgency
Highly motivated, self-directed, team player
Success in recruiting, onboarding, and retaining team members

Job Responsibility

Set the overall vision and strategic plan for the Client Solutions Management team focusing on driving product adoption and driving growth through gross renewals and net retention improvements
Manage Alloy’s 7 Customer Success & Engagement Managers across the US & Canada, who are responsible for the entirety of Alloy’s customer base
Own Alloy’s Gross and Net Retention numbers
Ensure the Client Solutions team has the necessary skills and competencies to deliver business value for our customers, including project management, driving change management and adoption, solving customer business problems, and quantifying and communicating business value
Act as an executive sponsor for strategic customers, keeping engaged and productive relationships with senior sponsors across a number of accounts
Partner with product and marketing to shape product roadmap and drive account based marketing activities including identifying customer stories, driving advocacy for the Alloy product and increasing reference ability in the market
In partnership with People Operations, recruit, hire and onboard open roles on your team as we scale up as well as develop and manage career paths for your team

What we offer

Salary is a mix of base and and semi-annual on target bonus tied to team and company performance

Fulltime

Sales Director, Advertising Solutions

Kochava provides a unified platform with solutions for advertisers and publisher...

Location

United States

Salary:

Not provided

Kochava

Expiration Date

Until further notice

Requirements

6+ years of successful SaaS-based solution-selling as a top performer
Ability to connect with and sell to all levels of an organization
Experience in measurement and attribution platforms
Strong understanding of the CTV/OTT, search marketing, and attribution ecosystems
Proven track record of success, and consistently met or exceeded quota and expectations
Strong solution-selling skills – prospecting, closing, CRM, relationship building, etc.
Proficiency using Salesforce, Excel, Word and PowerPoint
Bachelor’s Degree or equivalent experience

Job Responsibility

Candidates should have technical sales background and be able to clearly articulate the value of Kochava’s platform with senior decision makers across marketing/growth, data science, and product teams at target companies across verticals and advertising agencies
This is a direct sales role with salary and commission
Your responsibilities will include sales presentations, attending and speaking at Industry events, delivering customer value and representing Kochava as the Industry expert in measurement and attribution

Fulltime

Customer Success Director

Join a forward-thinking organization that is actively expanding and strengthenin...

Location

United States

Salary:

160000.00 - 180000.00 USD / Year

Harrington Starr

Expiration Date

Until further notice

Requirements

Proven experience leading teams of 6-8 Customer Success Managers or equivalent, in fast-paced, evolving environments
Background in managing both SMB and enterprise clients, with a strong aptitude for navigating complexity and multi-stakeholder relationships
Demonstrated ability to thrive in a results-driven setting, with strong sales orientation and business acumen
Hands-on approach with a builder mentality — capable of deep onboarding, discovery, orchestration, and renewals
Strong personality fit for a fast-moving environment, adaptable, collaborative, and eager to achieve measurable success
Previous experience within Series B technology companies is highly valued

Job Responsibility

Lead and develop a high-performing customer success team, fostering a culture of excellence and accountability
Oversee the entire customer lifecycle, from onboarding through renewal, ensuring consistent delivery of value
Collaborate with sales, product, and support teams to address client needs and optimize customer journeys
Implement processes to manage complex accounts, handle multiple stakeholders, and drive customer satisfaction
Develop strategies to expand existing accounts and maximize customer retention and growth
Analyze customer data and feedback to inform service improvements and improve overall client success metrics

What we offer

Bonus

Fulltime

Director, Client Success

TAG is looking for a Director of Client Success to direct a team of account mana...

Location

United States , Dallas

Salary:

Not provided

Tax Advisors Group

Expiration Date

Until further notice

Requirements

Minimum of 6+ years of account management and or/client success management experience and 3 years managing teams
Strong interpersonal and communication skills, with ability to lead and motivate others
Demonstrated ability to handle multiple priorities and effectively manage delegated items
Experience leveraging a CRM system (e.g., Salesforce) to manage team progress against key performance indicators
Proficiency in Microsoft Outlook, PowerPoint, Word, Excel and Internet navigation and research
Occasional travel for client meetings, up to 25% travel annually
Applicants must reside in the DFW metroplex and be able to work a hybrid model, currently consisting of two (2) days in office and three (3) days remote weekly

Job Responsibility

Designs and implements retention and expansion strategies which apply a commercial minded approach
Maintains up-to-date reporting to track progress to goals and monitor key performance indicators
Provides direct and regular one on one coaching to individual contributors
Builds strong interdepartmental relationships to maximize efficiency and efficacy of programs
Addresses internal and external issue escalations as needed to bring swift client centric resolutions
Serves as a change champion, motivating the team and utilizing agility to keep pace with a growing and evolving business
Coaches the team to drive regular and proactive conversations with clients as the single point of contact to foster alignment of client needs with contract opportunity
Acts in a straightforward and responsive manner using clear communications and behaviors with the clients’ best interests in mind
Develops a strong working understanding of TAG products and services, serving as the liaison across internal teams to ensure the loop is always closed with a client promptly
Enables team members to find solutions for clients and resolves all inquiries timely and holistically

What we offer

Competitive Salary + incentivized earning potential
401(k) matching plan, Medical/Dental/Vision Plan
Paid time off, Winter Break Company Close, Social Events
Fitness Center
Hybrid Work Schedule

Fulltime

Senior Director of Product Management

The goTenna Product team is seeking a highly professional and experienced Produc...

Location

Salary:

175000.00 - 220000.00 USD / Year

goTenna

Expiration Date

Until further notice

Requirements

6+ years of experience working as Director of Product Management, Product Lifecycle Manager or Product Portfolio Manager in a technical product field - preferably in the telecoms, LMR radio or satellite systems segments
4+ years of experience with Agile methodologies for Software Development (including use of Jira & Confluence)
3+ years of experience with Waterfall/Stage-Gate methodologies for Hardware Development processes
Demonstrated experience managing business initiatives involving a portfolio of products in various lifecycle stages
Experience conducting market research, technical research and competitive analysis
Professional Communication skills: project specifications, documentation and presentations
Experience directly managing Product Managers and/or Product Owners
ITAR: U.S. Citizen or Green Card Required

Job Responsibility

Strategic Product Leadership: The Senior Director of Product Management is the key owner of an assigned product or product portfolio
Portfolio Strategy: Working in conjunction with the VP of Product and key internal and external stakeholders, the Product Manager shall define and communicate a compelling, long-term product strategy that aligns with market opportunities, customer needs and overall business objectives
Market & Competitive Analysis: Conduct deep market research, including regular interaction with current lighthouse customers, target market customers, industry experts, and sales channels
Business Case Development: Develop and maintain robust business cases for new product investments, justifying resource allocation, forecasting financial returns (ROI), and defining success metrics
Go-to-Market Strategy: Partner with Marketing, Sales, and Business Development to define and execute effective go-to-market plans for product launches
Customer & Stakeholder Empathy: Serve as the primary voice of the customer, translating complex operational requirements from critical communications end-users into actionable product requirements
Roadmap Management: Own, prioritize, and maintain the product roadmap for the product or product portfolio
Requirements Definition: Create clear, concise, and prioritized Product Requirements Documents (PRDs), translating those requirements into initiatives and feature epics
Feature Prioritization: Use data-driven decisions, product strategic goals, and market feedback to make tough, objective decisions on feature trade-offs and backlog prioritization
Lifecycle Management: Manage products across their entire lifecycle, including defining end-of-life strategies and transition plans for legacy systems

What we offer

Equity
401(k) plan
Unlimited PTO
Parental Leave with Pay
Holiday pay (including December recess)
Medical, Dental, Vision and life insurance
Pre-tax benefits
Short- and Long-term disability plans
Professional Development Stipend

Fulltime

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Director, Success By 6

Job Description

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