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Buckeye Valley Family YMCA Logo Buckeye Valley Family YMCA · IT - Administration

Director, Strategy & Quality Practices – Volunteerism - National Office

United States, Chicago 115000.00 - 141000.00 USD / Year · Job Posted July 02, 2026
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Job Description

The Director of Strategy and Quality Practices, Volunteerism, leads the advancement of community-based services across the YMCA network by unifying strategies, aligning practices, and driving quality improvement. The role guides the adoption of leading practices, mobilizes systemwide activation support, and cultivates partnerships. A key focus of this position is strengthening local Ys in their operational excellence—ensuring they are equipped with consistent, high-quality approaches that support organizational health, sustainability, and long-term success. Operating as a strategic leader and facilitator of the network, this role informs innovation, accelerates shared outcomes, and enhances the overall vitality of the YMCA.

Job Responsibility

  • Support and Enhance Organizational Priorities to Strengthen Local Ys: Advances organizational priorities by translating national direction into clear, actionable supports that strengthen local Y operational excellence and drive a healthier, more effective YMCA Movement
  • Unify and Align Network Strategies: Leads efforts to build shared goals, strengthen alignment, and enhance the credibility of Y-USA strategies across local Ys, alliances, and service delivery partners to ensure coordinated and consistent impact
  • Drive Collective Strategy: Develops and manages activation approaches that advance organizational priorities ensuring Ys and partners have the resources, guidance, and capacity to engage effectively
  • Lead Adoption and Integration of Membership Leading Practices: Engages the YMCA network to promote systemwide adoption of Y-USA Membership tools, products, and solutions
  • identifies bright spots
  • and provides programmatic support to Network Partners
  • Guide Continuous Quality Improvement and Innovation: Collects and analyzes Membership data, signals, and industry trends to inform continuous quality improvement strategies and identify opportunities for innovation
  • Strengthen Partnerships, Advocacy, and Policy Efforts: Collaborates with governmental, nonprofit, academic, and private partners to support national initiatives, increase influence, and advance mission aligned strategies

Requirements

  • Bachelor's degree or higher required in a relevant field such as Business, or related disciplines required
  • Advanced degree strongly preferred
  • 8-12 years of experience required
  • Expert functional skills, advanced industry knowledge and experience, advanced managerial skills
  • Manages multiple teams or functions
  • Strategic and operational decision-making authority
  • Highly complex tasks and managerial tasks
  • Minimal supervision

What we offer

  • medical
  • dental
  • vision
  • defined benefit plan (retirement savings)
  • defined contribution plan (403(b) plan
  • life and disability insurances
  • technology stipend
  • generous paid time off
  • work from anywhere within the continental U.S. workplace
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