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The Director of Strategy and Quality Practices, Health and Wellness, leads the advancement of community-based services across the YMCA network by unifying strategies, aligning practices, and driving quality improvement. The role guides the adoption of leading practices, mobilizes systemwide activation support, and cultivates partnerships. A key focus of this position is strengthening local Ys in their operational excellence—ensuring they are equipped with consistent, high-quality approaches that support organizational health, sustainability, and long-term success. Operating as a strategic leader and facilitator of the network, this role informs innovation, accelerates shared outcomes, and enhances the overall vitality of the YMCA.
Job Responsibility
Support and Enhance Organizational Priorities to Strengthen Local Ys: Advances organizational priorities by translating national direction into clear, actionable supports that strengthen local Y operational excellence and drive a healthier, more effective YMCA Movement
Unify and Align Network Strategies: Leads efforts to build shared goals, strengthen alignment, and enhance the credibility of Y-USA strategies across local Ys, alliances, and service delivery partners to ensure coordinated and consistent impact
Drive Collective Strategy: Develops and manages activation approaches that advance organizational priorities ensuring Ys and partners have the resources, guidance, and capacity to engage effectively
Lead Adoption and Integration of Membership Leading Practices: Engages the YMCA network to promote systemwide adoption of Y-USA Membership tools, products, and solutions
identifies bright spots
and provides programmatic support to Network Partners
Guide Continuous Quality Improvement and Innovation: Collects and analyzes Membership data, signals, and industry trends to inform continuous quality improvement strategies and identify opportunities for innovation
Strengthen Partnerships, Advocacy, and Policy Efforts: Collaborates with governmental, nonprofit, academic, and private partners to support national initiatives, increase influence, and advance mission aligned strategies
Requirements
Bachelor's degree or higher required in a relevant field such as Business, or related disciplines required
Advanced degree strongly preferred
8-12 years of experience required
Expert functional skills, advanced industry knowledge and experience, advanced managerial skills
Manages multiple teams or functions
Strategic and operational decision-making authority