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PPRO is seeking an experienced commercial leader to join as Director, Strategic Payment Partnerships. Reporting directly to the SVP of Global Payment Partnerships, you will be based in São Paulo, working alongside team members across Brazil and Mexico. In this role, you will lead a team of five, responsible for developing commercial relationships with new payment methods, as well as maintaining and growing existing ones. The role is responsible for the team managing all of the Acquiring and Local Payment Method (LPM) relationships in the region in addition to building relationships directly with international schemes such as Visa and Mastercard. As a commercial problem solver, you possess deep expertise in the cards and local payments markets in the region. You will leverage PPRO’s reputation, volumes, clients, and investors to address challenges and build a unique payment network. Your responsibilities will include overseeing all payment partnerships in the LatAm region, driving commercial outcomes, and coaching and managing your team to achieve peak performance. Collaboration will be key as you work closely with global teams, including Product, Engineering, Sales and Account Management, Legal, and Compliance, to develop and implement a comprehensive, proactive payment partnership strategy for the region.
Job Responsibility:
Lead two teams, one for developing new and growing existing payment partnerships including Local Payment Methods and Acquiring banks and Card Schemes and the second is responsible for the optimisation of Acquirer performance and Chargeback management (five team members in total)
Coach and develop team members, developing them individually and creating a strong team environment
Identify regional projects and commercial opportunities to set and raise the bar of Payment Networks in LatAm
Creating new revenue lines from developing new payment partnerships
Reduce and contain cost by measuring and negotiating with existing Payment Partnerships and ensure cost avoidance by maintaining compliance with local scheme and payment method rules
Drive conversion and authorisation levels by optimistic volume direction across multiple acquirers
Support the SVP, Global Payment Partnerships and senior leadership by providing relevant reports, data and insights to existing systems and processes
Build and manage strategic relationships with payment partners including networks, financial institutions and industry providers, including prioritisation, evaluation of new initiatives, and ongoing partner management
Understand PPRO’s competitive position in region and implement programs to further and improve payments products, services and strategic objectives
Research and analyse industry trends and opportunities for PPRO to further distinguish its position as it relates to its payments products and Go To Market plans
Identify payments regulatory change and ensure compliance to new requirements as a foundation for future customer propositions
Requirements:
More than 10 years of proven experience in the Cards and Local Payments industry
Proven leadership experience with a track record of motivating and developing high-performing teams
Currently working in a similar position, familiar with the market conditions and regulatory requirements
Strong, demonstrable experience in negotiating complex commercial deals and the ability to coach a team
Must have experience navigating inside financial services companies, mainly payment providers, with a solid business development track record
Used to working in an international environment
Solid understanding of doing business in Brazil and other countries in Latin America
Fluent English and Spanish a must
Nice to have:
Portuguese would be an advantage but not essential
What we offer:
Hybrid working - We offer a hybrid structure with a 3 days / week on site expectation
work from abroad policy, enabling employees to work remotely for up to another 30 days per year
Learning and Development - We offer a 1750 BRL annual budget to support your professional growth
leadership cafés, on-the-job training
Insurance - life insurance, health insurance + dental plan and travel insurance
Meal vouchers - BRL 54/ day
Enhance Family Leave
Transportation Voucher
Gym membership - PPRO helps contribute towards the costs of your gym membership
New Value (Deals & Coupon Platform) - Get attractive discounts to restaurants, stores and events
Professional and personal development - access to LinkedIn learning
language incentives and cover the costs of your classes
Mental Health Platform - one-on-one therapy, chat therapy, therapist-led courses, guided meditations, and more
SESC - private institution that makes available Education, Health, Culture and Recreational programs and events and provides Social Assistance to our employees and their dependents