CrawlJobs Logo

Director / Sr Director, CX

Zion & Zion

Location Icon

Location:
United States, Tempe

Category Icon
Category:
-

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

We are looking for a passionate, motivated, high-performing team member to lead CX Strategy within our agency. The successful candidate must be able to develop agency processes from scratch that differentiate the agency and align media, marketing automation, CX, UX, creative and analytics toward the goal of addressing the customer journey. Please note that this is not a tactical position, but a strategic one. A high degree of intellectual and conceptual capability and business thinking is required.

Job Responsibility:

  • Develop strategic CX-related processes
  • Develop nurture strategies for key clients
  • Develop journey maps
  • Develop processes (from scratch in many cases) to align approaches to creative with customer journey stages
  • Work closely with account managers, developers, digital media buyers, marketing automation strategists, creative team members, and Tealium engineers, and clients to deliver impactful customer-journey-driven digital strategies
  • Manage your workload across simultaneous projects with proven success coordinating cross-departmentally to accomplish goals
  • Maintain a high level of proficiency in multiple digital products, benefits, and features
  • Identify and communicate strong use cases
  • Analyze complex issues, identify possible solutions, and present recommendations to clients and coworkers
  • Own various client relationships in conjunction with account managers
  • Provide leadership for our Content/Marketing Automation/Nurture/CX/UX team
  • Successfully develop a strategy that is driven by both marketing technology and creative
  • Produce articles and white papers

Requirements:

  • Hands-on experience with one or more advanced marketing automation platforms such as Marketo, Pardot or Eloqua
  • Experience with digital media preferred
  • Experience with UX processes preferred, including wireframing (UX certification preferred)
  • Experience with data warehousing and data visualization preferred
  • Experience interacting with creative teams and developing customer-journey-relevant strategy for creative teams to align to
  • In-depth experience with 5 or more following solutions: Web Analytics, Search Engine Marketing, Display Marketing, Email Service Providers, Data Management Platforms, Demand or Supply Side Platforms, Digital Exchanges, Mobile Analytics, Ad Serving, Content Optimization (Multivariate) Testing, Marketing Automation, Tag Management
  • Passionate about online marketing optimization, data technologies, and the MarTech space
  • Excellent verbal and written communication skills
  • Exceptional customer management and project management skills
  • Ability to captivate an audience, including client executives
  • Bachelor of Marketing, Business, Computer Science, Information Systems or related field
  • CDP familiarity a MUST (Tealium preferred)

Additional Information:

Job Posted:
December 14, 2025

Work Type:
Remote work
Icon
View All Jobs In This Company
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Director / Sr Director, CX

New

Media Coordinator

Do you want to learn and grow in your marketing career? Are you a team player wh...
Location
Location
United States
Salary
Salary:
Not provided
Zion & Zion
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Marketing, Communications, Business Administration, or similar
  • Meticulous and detail-oriented
  • Strong oral and written communications skills
  • Analytical mindset with a knack for rapid troubleshooting and ability to problem-solve independently
  • Proactive team player willing to roll your sleeves up and help the team as needed
  • Excellent interpersonal skills needed to work in a cross-functional company environment
  • Experience at an agency (internships too) a plus
  • Ability to multi-task across multiple tasks and projects
Job Responsibility
Job Responsibility
  • Manipulate data in Excel
  • Learn new platforms/tools quickly
  • Manage and coordinate client changes (e.g., offers, media schedules) with Media team
  • Take detailed notes during client-related meetings and send recap emails to the team following the meeting
  • Check in on campaign pacing and optimization opportunities for media campaigns
  • Update reporting docs and perform data entry for media client reporting
  • Traffic creative assets to vendors and internal teams
  • Gather proof of performance assets for media campaigns
  • Keep media flowcharts updated in coordination with media planner/buyers
  • Help to maintain and oversee monthly media budgets and ensure proper and timely invoice reconciliation occurs
Read More
Arrow Right
New

Senior Process Technologist

Are you ready to dive into the heart of innovation and take charge in scaling up...
Location
Location
United Kingdom , London
Salary
Salary:
40000.00 - 45000.00 GBP / Year
zestfoodjobs.co.uk Logo
Zest Food Jobs
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven hands-on experience in process development within a manufacturing setting
  • Demonstrated success in scaling up new products
  • Strong problem-solving abilities and adaptability in a dynamic environment
  • Excellent communication and collaboration skills
Job Responsibility
Job Responsibility
  • Lead the scaling up of new products, ensuring seamless integration into our production line
  • Conduct trials and analyse results to optimize processes and enhance efficiency
  • Collaborate with cross-functional teams to troubleshoot issues and implement effective solutions
What we offer
What we offer
  • Opportunity to work with a forward-thinking team dedicated to innovation
  • Room for professional growth and development in a supportive environment
  • Chance to make a meaningful impact and contribute to the success of exciting projects
  • plus package
Read More
Arrow Right
New

Product Manager

We’re looking for a Product Manager who combines strong program management disci...
Location
Location
Poland , Wroclaw
Salary
Salary:
Not provided
Zoolatech
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years of experience in product management, or software delivery leadership
  • Strong grasp of project management methodologies
  • Demonstrated ability to plan, track, and deliver technical initiatives
  • Familiarity with software development lifecycle (SDLC) — feature design, estimation, release, and maintenance
  • Excellent communication, negotiation, and stakeholder management skills
  • Strong analytical and organizational abilities
  • proficient with Jira, Confluence, Excel
  • Proven experience working with both FE and BE
  • Practical usage of BA techniques
  • Experience implementing moderately complex enterprise systems with multiple dependencies
Job Responsibility
Job Responsibility
  • Translate client’s strategic objectives into executable technical programs, balancing scope, schedule, and quality
  • Partner with engineering leads, architects, and client to design scalable technical solutions
  • Manage cross-team dependencies and risks, and ensure alignment on timelines and deliverables
  • Evaluate and communicate trade-offs between delivering quick iterations and maintaining long-term architectural integrity
  • Use SDLC understanding to plan and oversee the entire lifecycle of features and systems—from conception to retirement
  • Read and interpret basic code constructs and design documents to estimate technical effort and complexity
What we offer
What we offer
  • Paid Vacation
  • Sick Days
  • Sport/Insurance Compensation
  • English Classes
  • Charity
  • Training Compensation
Read More
Arrow Right
New

Health and Safety Manager

If you're an experienced HSE / SHE / Health & Safety professional in the food ma...
Location
Location
United Kingdom , Oxfordshire
Salary
Salary:
55000.00 - 65000.00 GBP / Year
zestfoodjobs.co.uk Logo
Zest Food Jobs
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • IOSH / NEBOSH
  • 2+ years in HS&E within FMCG-ideally food manufacturing
  • Strong accident investigation and risk assessment experience
  • Practical, common-sense approach to H&S with strong problem-solving ability
  • Confident communicator, able to influence at all levels
  • Organised, proactive, tech-literate, and able to work independently or as part of a team
  • Willingness to work flexibly to support the needs of the sites
Job Responsibility
Job Responsibility
  • Maintain a strong, approachable HSE presence-being visible, supportive, and hands-on
  • Ensure PPE, testing, maintenance, and occupational health provisions are up to standard
  • Work closely with Engineering to ensure compliance around PSSR, LOLER, ATEX/DSEAR, PAT/FAT testing, emergency lighting, fire systems and more
  • Support emergency response and first aid (training provided where required)
  • Strengthen safe working practices through partnership, coaching, and collaboration
  • Ensure contractors operate safely with robust RAMS and compliance processes
  • Deliver compliance reviews, facility audits, risk assessments and improvement plans
  • Manage HS&E documentation and reporting
  • Drive policy improvements and implement new HSE initiatives
  • Lead regular HS&E meetings, encouraging open reporting and involvement across all teams
What we offer
What we offer
  • Genuine progression opportunities as the business grows
  • A role with influence, autonomy, and visibility-not a desk-based function
  • A leadership team that values collaboration, integrity, and continuous improvement
  • The chance to leave a real legacy on safety culture across two important sites
  • Fulltime
Read More
Arrow Right
New

Office manager

Zion & Zion is looking for a passionate, motivated, and experienced person to wo...
Location
Location
United States , Phoenix
Salary
Salary:
Not provided
Zion & Zion
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong Excel skills as well as proficiency in all Microsoft Office products
  • Exceptional attention to detail
  • Strong organizational and time management skills and ability to prioritize
  • Must be a self-starter and driven
  • Excellent communication and interpersonal skills
  • Strong problem-solving skills and analytical abilities
Job Responsibility
Job Responsibility
  • Updating and maintaining records of expenditures
  • Paying company credit cards
  • Responding to vendor invoices
  • Ensuring that all payments are made in accordance with company policy
  • Ensuring that all payments are sent on time
  • Resolving payment discrepancies and disputes on behalf of the company
  • Preparing and sending invoices to customers
  • Posting payments to customer accounts
  • Organizing and filing deposit receipts as invoices are paid
  • Preparing reports on delinquent accounts and customer payment profiles
Read More
Arrow Right
New

Product Manager

We’re looking for a Product Manager who combines strong program management disci...
Location
Location
Salary
Salary:
Not provided
Zoolatech
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years of experience in product management, or software delivery leadership
  • Strong grasp of project management methodologies
  • Demonstrated ability to plan, track, and deliver technical initiatives
  • Familiarity with software development lifecycle (SDLC) — feature design, estimation, release, and maintenance
  • Excellent communication, negotiation, and stakeholder management skills
  • Strong analytical and organizational abilities
  • proficient with Jira, Confluence, Excel
  • Proven experience working with both FE and BE
  • Practical usage of BA techniques
  • Experience implementing moderately complex enterprise systems with multiple dependencies
Job Responsibility
Job Responsibility
  • Translate client’s strategic objectives into executable technical programs, balancing scope, schedule, and quality
  • Partner with engineering leads, architects, and client to design scalable technical solutions
  • Manage cross-team dependencies and risks, and ensure alignment on timelines and deliverables
  • Evaluate and communicate trade-offs between delivering quick iterations and maintaining long-term architectural integrity
  • Use SDLC understanding to plan and oversee the entire lifecycle of features and systems—from conception to retirement
  • Read and interpret basic code constructs and design documents to estimate technical effort and complexity
What we offer
What we offer
  • Paid Vacation
  • Sick Days
  • Floating Holidays
  • Sport/Insurance Compensation
  • English Classes
  • Charity
  • Training Compensation
Read More
Arrow Right
New

Director, Content Strategy

This is an opportunity to own content strategy internally for our agency and ext...
Location
Location
United States
Salary
Salary:
Not provided
Zion & Zion
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A bachelor’s in marketing, communications, business or a related discipline
  • Meticulous and detail-oriented
  • Excellent leadership skills and proven ability to work in a relatively flat, highly collaborative organization
  • Strong content development skills, both long and short form
  • Excellent grammar and editing skills
  • Comfortable presenting internally and in front of clients
  • Prior experience and knowledge of Content Management Systems
  • Excellent communications skills (both written and spoken)
  • Experience with creating content calendars for blog content and social media content
  • Experience with managing Facebook, Twitter, Instagram, and LinkedIn pages for businesses
Job Responsibility
Job Responsibility
  • Provide insight, think strategically, and quickly problem-solve for client and agency needs
  • Manage multiple clients’ content projects
  • Manage the content deliverables that come out of our market research team. You will also have the opportunity to shape this research
  • Develop a program of webinars and engagement that enable our agency to more deeply engage our industry partners
  • Collaborate with our marketing automation team to effectively deliver content
  • Work with clients to develop appropriate messaging and compelling content tailored to their respective brands
  • Work within content management systems and social platforms
  • Support the content and social team as well as other agency departments in whatever ways are needed
  • Develop creative, engaging content and campaigns to boost our clients’ online reputations
  • Monitor and respond to reviews and foster a positive online community
Read More
Arrow Right
New

Quality Manager

Our client, a leading manufacturer in the food industry is seeking a driven Qual...
Location
Location
United Kingdom , Greater Manchester
Salary
Salary:
45000.00 - 50000.00 GBP / Year
zestfoodjobs.co.uk Logo
Zest Food Jobs
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in a Quality Management or Senior Quality Assurance role within food manufacturing
  • A strong understanding of HACCP principles and BRC standards
  • Previous experience working to major retailer standards
  • Excellent leadership skills with the ability to develop, coach, and motivate a team
  • Exceptional attention to detail and the ability to influence at all levels
  • A degree in a relevant field (e.g., Food Science, Microbiology, or related discipline)
Job Responsibility
Job Responsibility
  • Lead and manage the Quality Assurance team, driving a culture of excellence and accountability
  • Report directly to the Technical Manager and act as deputy in their absence
  • Maintain and develop the site's Quality Management Systems, ensuring all procedures and documentation are current and compliant
  • Ensure the site remains audit-ready at all times and meets all customer, BRC, and regulatory standards
  • Lead the HACCP team and manage the site's HACCP plans effectively
  • Oversee the internal audit programme, ensuring timely completion and follow-up of actions
  • Support external audits and customer visits
  • Drive and promote continuous improvement initiatives across all areas of quality and food safety
Read More
Arrow Right
Welcome to CrawlJobs.com –
Your Global Job Discovery Platform
At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Australia Jobs Canada Jobs Poland Jobs Ireland Jobs Spain Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
© 2025 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy