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Director, Special Loans Advisory Service (SLAS), Risk – Capital Markets
United Kingdom, London Employment contract · Job Posted May 04, 2026
Job offer has expired
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Job Description
You will provide day-to-day management of RBC’s global high-risk Capital Markets portfolio, focusing on minimising losses while maximising strategic client retention. As a member of a specialised team, you’ll handle complex, high-risk accounts through proactive relationship and risk management. Your role balances delivering tailored solutions that meet RBC’s risk standards with preserving long-term client relationships. Collaboration with internal partners (e.g., service teams, risk officers) and external professionals will be critical to resolving challenges and driving business opportunities.
Job Responsibility
Champion continuous improvement in client interactions
Ensure clients are treated with respect, empathy, and professionalism
Proactively refer clients to RBC-wide expertise
Deliver value-added financial advice and solutions tailored to minimising loss and maintaining client relationships
Maintain up-to-date skills/accreditations via a personal development plan
Participate in bank/industry events
Leverage tools like Newton, MFA, and SLAS Learnings
Build partnerships with Risk and Field teams
Maintain a visible, positive presence to promote Advisory Services
Negotiate terms and agreements to protect RBC’s financial interests
Address collateral/data issues, lending excesses, and compliance requirements
Manage portfolio health via timely reviews, borrower performance monitoring, and write-off processing
Follow protocols for risk rating changes, covenant breaches, and negative financial trends
Participate in Watchlist reviews and share restructuring insights
Prepare for portfolio reviews with senior leadership
Mitigate reputation risk through professional, consultative issue resolution
Establish file strategies within 45 days of transfer
Requirements
Demonstrable experience in high-risk portfolio management, credit risk, and financial restructuring
Strong negotiation, analytical, and relationship-building skills
Ability to balance risk mitigation with client retention goals
What we offer
Bonuses
Flexible benefits
Competitive compensation
Leaders who support your development through coaching and managing opportunities
Opportunities to work with the best in the field
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
World-class training program in financial services