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As the Solutions Engineering Director, you will play a pivotal role in establishing and scaling Culture Amp's global Solutions Engineering function. You will lead a team of high-impact sales engineers focused on accelerating time to value, mitigating churn, and driving competitive differentiation within the enterprise and larger mid-market segments. By bridging technical expertise with business value alignment, you will shape how our customers experience our platform, from pre-sales to implementation and ongoing success.
Job Responsibility:
Team Leadership and Development: Hire, onboard, and manage a team of Solutions Engineers
Define clear roles and responsibilities
Provide ongoing coaching and development
Customer-Centric Solutions Delivery: Partner with Sales to lead complex product demos and value discovery workshops
Act as a trusted advisor
Collaborate with Customer Success for seamless transition
Enablement and Scalability: Develop foundational assets
Create vertical-specific value propositions
Certify Account Executives on self-service demo capabilities
Driving Metrics and Innovation: Establish and track KPIs
Leverage data-driven insights to inform product improvement
Partner with Product to influence roadmap
Lead pilot initiatives
Operational Excellence: Build and maintain a repository of technical documentation
Ensure proper solution scoping
Partner with Revenue Operations to prioritize accounts
Requirements:
8+ years of experience in a Solutions Engineering or related role, preferably within the HR technology space
Demonstrated expertise in Performance Management, Engagement, and People Analytics, including data flows, orchestration, and integrations
Proven ability to lead customer-facing technical discussions and tailor solutions to enterprise needs
Strong leadership skills with experience managing or mentoring team members
Exceptional ability to simplify complex technical problems and translate them into business value
Experience working in a pre-sales environment, including RFP processes and executive presentations
Passion for innovation and continuous improvement in customer-centric solutions
What we offer:
Employee Share Options Program
Programs, coaching, and budgets for personal and professional thriving
Access to external providers for mental wellbeing and coaching support
Monthly Camper Life Allowance
Team budgets for team building
Intentional quarterly wellbeing pauses
Extended year-end breaks
Excellent parental leave and in work support program
5 Social Impact Days a year
MacBooks and a work from home office budget
Medical insurance coverage for you and your family