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As a Director, Solutions Consulting, you will own Solutions Consulting performance across a region, vertical, or line of business. You will architect team structure, develop managers, drive operational excellence, align field execution with product and GTM strategy, and ensure consistent SC 2.0 execution across teams. This role requires strong leadership presence, technical credibility, commercial ownership, and a deep commitment to coaching in the field.
Job Responsibility
Own SC performance across regions, verticals, or business lines
Architect SC organizational structure, pods, talent deployment, and coverage models
Directly coach Senior Managers and Managers
Lead quarterly business reviews, performance tracking, territory design, hiring plans, and cross-region reporting
Align with Product, Enablement, Sales, Customer Success, and Marketing stakeholders to translate roadmap innovation into story-ready and demo-ready assets
Ensure process discipline across DemoHub usage, AI/Data Fabric/Process HQ adoption, storytelling quality, forecast hygiene, and AE/SC execution standards
Drive consistent leadership operating rhythms, inspection standards, and performance accountability across teams
Lead, coach, develop, and retain a high-performing team of Solutions Consultants
Partner with Sales leadership to define and execute regional, vertical, or functional sales strategy
Drive AE/SC alignment, account planning, opportunity qualification, pipeline discipline, and shared accountability for revenue outcomes
Inspect and coach SC 2.0 execution
Ensure customer evaluations are disciplined
Drive team accountability for demo reuse, customer story creation, reusable asset contribution, and enablement adoption
Spend meaningful time in the field with SCs and customers, providing real-time coaching
Collaborate with Product, Marketing, Professional Services, Customer Success, Partners, Enablement, and Sales leadership
Use metrics and operating rhythms to track team performance
Model Appian's values of Intensity and Excellence
Develop and contribute reusable assets
Represent Appian with credibility at customer meetings, executive briefings, field events, conferences, seminars, and internal enablement sessions
Requirements
Bachelor's degree in Information Systems, Engineering, Computer Science, Business, or a related technical or business field, or equivalent practical experience
12-15 years of experience in Solutions Consulting, Pre-Sales Engineering, Technical Consulting, Professional Services, Enterprise Architecture, or related enterprise software roles
Experience leading managers, senior managers, or region-wide Solutions Consulting teams
Proven success aligning GTM strategy with Product, Customer Success, Marketing, and Sales leadership
Strong executive presence, organizational leadership, operational discipline, and talent development capability
Ability to travel to customer locations and field events as required by the assigned region or market up to 70% Travel
Nice to have
Experience building custom demos, prototypes, POCs, POVs, or technical solution architectures for enterprise customers
Technical depth to respond to functional and technical elements of RFIs, RFPs, security reviews, and architecture discussions
Familiarity with production environments, including application servers, web servers, databases, APIs, integrations, and enterprise architecture patterns
Familiarity with Business Process Management, workflow automation, application development platforms, case management, AI-enabled automation, or enterprise orchestration platforms
Experience with enterprise platforms such as Salesforce or ServiceNow
Experience conveying customer requirements and market feedback to Product Management teams
Experience contributing reusable demos, technical assets, enablement content, customer stories, industry points of view, or thought leadership
What we offer
401(k) plan with company match
flexible time off
paid parental leave
medical, dental, and vision plans
life insurance
disability insurance
wellness programs
flexible spending accounts
health savings account contributions
employee referral bonus program
learning and development resources
equity awards
Employee Assistance Program (EAP) with free mental health support