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Director, Software Engineering

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Zuora

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Location:
India , Bengaluru

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

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Job Description:

Zuora is re-architecting CPQ for the next generation—moving beyond traditional configuration and pricing into AI-driven, agentic quoting systems that directly impact revenue growth and deal velocity. This role sits at the center of that shift, driving the core CPQ platform (DealDesk + pricing foundations) while unlocking high-leverage capabilities like agent-assisted quoting and pricing optimization (CPQ-x). You'll tackle hard problems at the intersection of distributed systems, pricing complexity, and applied AI—from building scalable pricing engines to embedding intelligent agents into quote workflows. You'll define and deliver the technical foundation for agentic quoting, de-risk critical GTM and product gaps, and shape how Zuora monetizes AI to drive measurable pricing uplift and sales efficiency.

Job Responsibility:

  • Re-architecting CPQ for the next generation
  • Driving the core CPQ platform (DealDesk + pricing foundations)
  • Unlocking high-leverage capabilities like agent-assisted quoting and pricing optimization (CPQ-x)
  • Tackling hard problems at the intersection of distributed systems, pricing complexity, and applied AI
  • Building scalable pricing engines
  • Embedding intelligent agents into quote workflows
  • Defining and delivering the technical foundation for agentic quoting
  • De-risking critical GTM and product gaps
  • Shaping how Zuora monetizes AI to drive measurable pricing uplift and sales efficiency

Requirements:

  • Have significant experience leading backend/platform engineering teams building large-scale SaaS systems (CPQ, billing, pricing, or similarly complex domains)
  • Are strong at system design, technical judgment, and organizational leadership—able to make clear tradeoffs between flexibility, correctness, and scale
  • Can bridge deterministic systems and AI-driven approaches, knowing when to apply rules vs ML/LLMs to solve real business problems
  • Thrive in environments where requirements are complex and evolving, and where you're expected to drive both long-term architecture and near-term execution
  • Bring a track record of delivering high-impact platforms—e.g., scaling pricing systems, simplifying complex workflows, or embedding new capabilities (like AI) into core products
  • Are effective at driving cross-functional outcomes, especially across Product, Data/ML, and GTM teams

Nice to have:

  • Experience with CPQ platforms (Salesforce CPQ, Zuora CPQ, Apttus)
  • Background in subscription or usage-based pricing models
  • Familiarity with LLM patterns (RAG, embeddings) or production ML systems
  • Experience integrating with CRM/ERP systems or financial platforms
What we offer:
  • Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs
  • Medical Insurance
  • Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break
  • Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy)
  • Learning & development stipend to support ongoing growth
  • Opportunities to volunteer and give back, including charitable donation matching where available
  • Mental wellbeing resources and support

Additional Information:

Job Posted:
May 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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