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We are seeking a visionary and results-driven Director of Engineering to lead a service group in our critical Decision Management Platform for fraud detection. This role is pivotal in driving engineering excellence, scaling delivery capabilities, and fostering a culture of innovation, accountability, and continuous improvement. You will be responsible for aligning engineering strategy with business goals, mentoring high-performing teams, and ensuring the successful delivery of complex software solutions.
Job Responsibility:
Define and drive the engineering strategy in alignment with company objectives
Lead cross-functional teams to deliver high-quality, scalable software products on time and within budget
Champion engineering best practices, including DevOps, CI/CD, Observability and agile methodologies
Identify and mitigate technical and delivery risks across programs and initiatives
Build, mentor, and retain high-performing engineering teams through career development, coaching, and performance management
Foster a culture of ownership, innovation, and continuous learning
Set clear goals and expectations, and provide regular feedback and development plans
Own the end-to-end software delivery lifecycle, from requirements through release and support
Continuously improve engineering processes, tools, and metrics to optimize team performance and product quality
Ensure operational readiness, including incident response, monitoring, and service reliability
Partner with Product, Operations, and Business stakeholders to define scope, priorities, and roadmaps
Communicate technical vision and progress to executive leadership and non-technical stakeholders
Represent engineering in strategic planning and budgeting discussions
Requirements:
Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience)
15+ years of experience in software engineering and architecture, including leadership roles on complex, mission-critical platforms
Proven track record of delivering distributed/scalable systems and high-volume transaction applications
Experience with fintech, digital payments, authentication, or identity systems
Strong grounding in security, secure SDLC, PCI considerations, and compliance-driven architecture
Familiarity with reliability engineering, observability platforms, and operational excellence practices
Prior leadership in an organization undergoing significant platform evolution or transformation
Deep understanding of modern software architecture, cloud infrastructure, and service-oriented systems
Strong grasp of software operations, including monitoring, incident management, and performance tuning
Experience managing budgets, forecasting, and resource planning
Exceptional communication, executive presence, and ability to simplify complex technical topics for senior stakeholders
Exceptional leadership skills with the ability to inspire and influence across all levels of the organization
Skilled at translating complex technical concepts into clear, actionable plans