Director, Social Media

The American Express Corporate Affairs & Communications (CA&C) team is a strategic function that works to enhance and protect the continued strength of the American Express brand through public relations, social media and content, colleague communications and corporate sustainability (CS). The Social Media Director will lead American Express’ editorial-driven social media strategy, ensuring every post reflects the brand’s voice and values while engaging audiences through compelling storytelling. This role focuses on building and leading cross-functional partnerships with internal business units, driving innovation in how we communicate across owned social channels and aligning social content with broader enterprise needs.