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Director, Services Partnerships BD

Japan, Tokyo · Job Posted April 16, 2026
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Job Description

We are looking for a strong salesperson and a hustler to help Mastercard Services reach more customers through strategic partners in Japan. Mastercard Services comprise a diverse portfolio of assets including Security Solutions, Consumer Acquisition and Engagement, and Business & Market Insights. This position will focus on marketing-oriented offerings including our personalization offering (Dynamic Yield) , our data insights including Ad Insights, Personalized card linked offer and pathway for commerce media while providing operational support for all services partnerships in Japan. These offerings are quite new in the Japanese market and we are looking for an aggressive builder to scale up the business through partnerships. The ideal candidate is someone who understands players in these markets very well and knows how to put together smart partnerships around the usage of Mastercard solutions to help their clients (e.g. retail and commerce, travel, and marketing players) ensure a great experience for their customers and maximise profits. This role also involves building a strategy for where we need to focus, cross-solution collaboration, and competitive positioning. This role is a quota-carrying, revenue-producing role that is responsible for developing and managing channel and alliance partner relationships in Japan. The role is responsible for executing our strategy with regional nuances for the entire partner lifecycle; new partner recruitment, partner onboarding, partner revenue activation, and partner growth.

Job Responsibility

  • Meet assigned revenue targets through sell to/sell with channel partners
  • Drive onboarding and activating new partners, including providing specialist product knowledge as the local market expert for focus products
  • Work with high-performing and high-potential partners to develop an annual joint business plan that defines strategies and activities to meet revenue goals
  • Provide partner and market feedback loop to internal functions
  • Assist in local marketing activities
  • Engage Mastercard resources and stakeholders in support of partnership objectives and sales opportunities
  • Manage channel pipeline and forecast reporting and track progress through the sales cycle
  • Drive monthly partner alignment sessions to review partners’ pipelines, conduct win/loss analysis, and develop account penetration strategies
  • Supervise end-to-end onboarding of merchant, retailer, and publisher partners
  • Define the desired profile of potential partners within the focused marketing segment
  • Gain qualified partners’ commitment to becoming engaged and productive by formulating and conveying a compelling business proposition
  • Drive contracting and operational/ admin process across all services partners
  • Develop a joint business plan (including sales targets) prior to finalizing contract negotiations
  • Maintain a solid pipeline of qualified prospective partners to meet established recruitment targets

Requirements

  • At least ten years of experience in enterprise software, marketing consulting, advertising agency, or data sales/ business development servicing marketing-oriented clients
  • Track record of success in channel partner-focused sales
  • Sourcing, qualifying, screening and forming business relationships with channel partners at the CXO level
  • Managing major customer / partner relationships to make things happen, grow the pie, and maintain an excellent level of transparency, trust, and collaboration
  • Native Japanese speaker with fluent English required. Korean language a plus
  • Aggressive sales hunting mindset
  • willing to navigate complexity and ambiguity to drive deals to closure as a hands-on owner of partner sales.
  • Experience developing, leading and managing joint business planning with partners
  • Strategic thinker who can quickly develop a point of view on market opportunities to focus on for each solution area and move to action
  • Be comfortable with a high degree of ambiguity and build-it-as-we-go mentality
  • Fan of working with people internally or externally.
  • Strong personal network within relevant industries (commerce, travel, advertising)

Nice to have

  • Korean language a plus
  • Strong personal network within relevant industries (commerce, travel, advertising)

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