Director, Services Business Development (Cybersecurity) Job at Mastercard (London)

Job Description

Mastercard has evolved into a comprehensive technology and services platform. By expanding into areas such as fraud prevention, loyalty, personalisation, and data analytics, Mastercard now supports banks, merchants, and governments in delivering smarter, more secure, and highly personalised customer experiences. And as digital commerce has grown, so have the security challenges. Cyber threats now extend beyond individual transactions to entire digital ecosystems, requiring a broader approach to protection. Recognising this, Mastercard strengthened its cybersecurity capabilities through strategic acquisitions, beginning with RiskRecon in 2019 and more recently Recorded Future, a global leader in threat intelligence. These additions enable Mastercard to offer advanced cyber risk assessment and real-time threat detection, helping clients safeguard their entire digital footprint—not just the payments themselves.

Job Responsibility

Build & Oversee the GTM Operating Model for the Division
Coordinate Internal Execution Across Teams
Specialist Cyber Sales
Identify issues, take improvement actions and communicate progress

Requirements

Excellent communication and presentation skills, capable of articulate storytelling and translating complex concepts into compelling narratives that resonate with clients
Direct selling or customer facing experience, identifying client needs and building cybersecurity proposals
Ability to identify new business development opportunities and experience drafting proposals and scoping new opportunities
Demonstrated ability to build trust-based relationships with both mid- and executive-level clients
NOTE: No non-competes that prevent sales interactions with clients in the financial services sector
10+ years’ experience which include time spent in cybersecurity with team management responsibility
Industry savvy, understanding emerging cyber trends and creatively leveraging market opportunities
Working experience with sales of security services, consulting and/or technologies such as cyber threat intelligence, security awareness and training, cloud security, crisis and incident response management, third party risk management, threat and vulnerability management, security in disruptive technologies such AI - Artificial Intelligence, CRQ – Cyber Risk Quantification, web application firewall, and identity theft protection
Demonstrated experience managing cross-functional initiatives and aligning diverse stakeholders toward common goals
Strong analytical and problem-solving skills, with a data-driven approach to decision-making and continuous improvement
Exceptional communication skills, capable of influencing senior leaders and driving alignment without formal authority
Track record of delivering results through structured planning, rigorous execution, and attention to detail
Comfort navigating ambiguity and adapting quickly to evolving business priorities and market dynamics
Ability to balance strategic thinking with detailed tactical execution skills to drive overall client impact and ability to make quick decisions in challenging, ambiguous situations
Experience working in a fast paced, dynamic environment with a flexibility to multitask and handle multiple requests with varying degrees of priority simultaneously
Experience in complex organization structures, managing and building effective relationships with internal and external stakeholders

Nice to have

Successful tenure at a top tier strategy consultancy (e.g., McKinsey, Bain, BCG, Oliver Wyman)
Experience with the application of information security standards and good practices (such as PCI-DSS, HIPAA, ISO27001, NIST, CIS, CSA)
Experience with payment ecosystem security: understanding of security needs of traditional financial services customers e.g. Acquirers, Processors, Issuers and customers from other related segments e.g. merchants, SMB, and government
Experience in managing P&L responsibility or similar business ownership roles, with a focus on growth and profitability

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Director, Services Business Development (Cybersecurity)

Job Description

Job Responsibility

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