Director, Service Desk

Crusoe is seeking a Director to lead our fast growing IT Service Desk operations across all company locations, supporting diverse environments including manufacturing and data center sites. This role will oversee day-to-day IT support, act as the primary escalation point for complex issues, and drive continuous improvement in service delivery and customer satisfaction. We are looking for a leader with a maniacal focus on using technology and automation to scale support. The Director will lead a team of Service Desk professionals, collaborating closely with Systems Engineering, Security, and IT Operations to ensure seamless and reliable service.