Director, Salesforce Architecture Job at Zelis

Director, SAP ICM – Strategy, Deployment & Integrations

The Director is responsible for aligning our Sales Incentives Strategy to operat...

Location

United States , Boston

Salary:

168000.00 - 269000.00 USD / Year

Mastercard

Expiration Date

Until further notice

Requirements

10–15+ years leading sales incentive management, territory and quota applications in a complex enterprise environment
Proven leadership operating Sales Performance Management capabilities, specifically ICM (incentive compensation) and territory/quota processes
Ability to analyze data availability for sales incentives plan design and risks in plan design and/or calculation methodology (e.g. split-crediting, generalist / specialist crediting, cut-in and acceleration methodologies)
Strong understanding of compensation operations, governance, and controls for pay-impacting systems and calculations
Experience leading cross-functional programs with P&C, Sales Excellence, Finance, and IT, including global stakeholder management
Demonstrated capability in roadmap prioritization, and product/service operating models
Solid grasp of integrations, data architecture concepts, identity/access controls, and reporting/analytics patterns
Proven success drawing insights from data and reflecting them into solutions and strategies
Able to synthesize multiple business factors to develop differentiating insights that in turn promote transformational approaches to grow the business and deliver superior solutions

Job Responsibility

Own, plan and drive the strategic direction, operational efficiency, and roadmap to deploy operations of the company's sales compensation, commissions, and variable pay programs
Oversee end-to-end administration, including system and sales plan configuration, data interface integration, and commission performance reporting capabilities to ensure accuracy and efficiency
Establish an operating model for plan deployment across: intake, prioritization, backlog management, governance, and release cadence
Oversee ICM plan design enablement, configuration, testing, and go-live execution in partnership with Compensation/Total Rewards, Sales Ops, and Finance
Support Territory & Quota system and data integration, versioning, approvals, and downstream alignment with compensation plans and reporting
Own configuration for repeatable plan constructs across the generalist / specialist sales compensation overlay design
Own data interfaces with potential acquisitions to support transition of sales incentive programs
Accountable for ICM operations: incident management, problem management, change/release management, and performance SLAs
Create robust controls for pay-impacting processes (ICM): auditability, validation, reconciliation, approvals, and segregation of duties
Maintain configuration integrity, documentation, and knowledge management across modules and integrations

What we offer

insurance (including medical, prescription drug, dental, vision, disability, life insurance)
flexible spending account and health savings account
paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
80 hours of Paid Sick and Safe Time
25 days of vacation time and 5 personal days
10 annual paid U.S. observed holidays
401k with a best-in-class company match
deferred compensation for eligible roles
fitness reimbursement or on-site fitness facilities
eligibility for tuition reimbursement

Fulltime

Director of Technology Operations

The Director of Technology Operations oversees Technology Operations, Site Relia...

Location

United States

Salary:

Not provided

Zeektek

Expiration Date

Until further notice

Requirements

Bachelor's degree in Technology, Engineering, or Business-related discipline is required. Equivalent combinations of education and relevant experience will be considered
A minimum of 10+ years of progressive experience in infrastructure, telecommunications operations, or production technology environments supporting high-availability telecommunications platforms (VOIP, SIP, carrier integrations, contact center systems) in 24/7 environments with direct accountability for uptime, incident response, and SLA performance is required
5+ years of cloud computing experience (AWS, Azure, or GCP), including hands-on knowledge of cloud architecture, infrastructure-as-code, automation, and service monitoring
A minimum of 6+ years of experience leading people or teams is required. This includes accountability for performance, development, and delivery of results aligned with organizational objectives
Proven experience leading multi-tiered teams (30+ professionals), including SRE, DevOps and NOC
Proven ability to design and implement observability frameworks, including metrics, alerting, logging, and performance dashboards
Demonstrated experience using operational data and trend analysis to identify systemic risks, performance degradation, and optimization opportunities
Experience implementing structured change management and production readiness review processes to prevent service disruption
Experience overseeing Corporate IT and Security functions, including regulatory and compliance standards such as CCPA, CPNI, FCC (Title 47, Part 64), PCI, NIST, or similar frameworks
Strong analytical, budgeting, and financial management skills with the ability to balance cost discipline and operational resilience

Job Responsibility

Lead SRE, DevOps, NOC, Help Desk, Corporate IT, and Security functions, establishing a culture of operational excellence, accountability, and continuous improvement
Own end-to-end reliability and observability across telecommunications (VOIP, SIP, carrier integrations), IoT, and enterprise platforms, defining and managing SLIs/SLOs, uptime targets, and performance benchmarks
Define, implement, and enforce SLIs/SLOs aligned to >99.99% uptime, with a measurable roadmap toward five-nines reliability
Continuously analyze operational metrics and performance trends to identify emerging risks and opportunities. Initiate early investigations into anomalies, lead structured root cause analysis, and implement systemic corrective actions
Ensure 24/7 service reliability through disciplined incident management, problem management, and change control processes consistent with mature SRE organizations
Lead disciplined incident management, escalation, problem management, and structured post-incident reviews with permanent corrective actions
Reduce incident frequency and mean time to resolution (MTTR) through systemic improvement
Establish and enforce production readiness standards for new services and features, requiring appropriate documentation, monitoring plans, alerting thresholds, runbooks, security reviews, and capacity planning prior to deployment
Partner with Engineering and Product teams to evaluate architectural decisions, scalability assumptions, and monitoring strategies, ensuring operational sustainability
Lead cloud infrastructure strategy and execution across AWS and Azure environments

What we offer

Weekly Direct Deposit
401K Matching
Competitive medical, dental and vision insurance
Consistent communication throughout your project
Referral program

Fulltime

Partnerships GTM Program Lead

We are seeking a Partnerships GTM Program Lead to own the co-sell and co-marketi...

Location

United States

Salary:

Not provided

Supermetrics

Expiration Date

Until further notice

Requirements

6+ years in partnerships, business development, or GTM roles in B2B SaaS, with at least 3 years in a partnerships-specific function
Demonstrated experience designing and building partner programs — plays, frameworks, and operational infrastructure that partner managers execute against — not just contributing to execution
Experience of working on a global partner programs, including previous experience and exposure working in the North American region and partner landscape
Hands-on platform configuration experience across Crossbeam or equivalent account mapping tools, Suger or similar co-sell platforms, Salesforce, and PartnerStack or a comparable partner program platform
Ideally you have demonstrable AI practice: specific workflows, tools, or automations you have built, documented, and shared with colleagues who adopted them. Evidence of how AI has changed the way your team works, not just the way you work individually
Experience across both technology partnerships (data source integrations, ISVs, cloud platforms) and channel partnerships (SIs, Consultancies, Resellers), or a compelling case for how your experience on one side transfers
A track record of cross-functional collaboration with Sales, Marketing, and Revenue Operations around shared systems, data definitions, and workflow integration
Strong documentation discipline: your processes, playbooks, and workflows are reproducible and designed to be used by others without you
Comfort operating as a senior IC: owning a complex program portfolio without a team beneath you, setting your own agenda, and delivering results visible to Partnerships Leadership and the broader GTM organisation
You are comfortable and confident in driving programs and decision-making activities that often require collaboration with a broad set of stakeholders and functions up to an executive level

Job Responsibility

Design and maintain Supermetrics' co-sell program infrastructure: repeatable plays, partner qualification frameworks, and the Salesforce pipeline configuration that partner-sourced and partner-influenced opportunities flow through
Build the playbooks and documented processes that will allow our Solution and Technology Partnerships to scale via the Supermetrics field teams (Sales & Customer Success)
Design and maintain the co-marketing infrastructure: campaign playbooks, co-branded content templates, demand generation frameworks, and partner-facing brand guidelines
Work closely with Marketing's AI content infrastructure to produce materials at speed and scale
Technology Partnerships Directors and Solution Partner Sales Managers execute campaigns with specific partners using the assets and standards you provide
Own the architecture of the Partnerships tech stack — Crossbeam (account mapping workflows and opportunity identification), Suger (co-sell automation, deal registration, and cloud marketplace management), PartnerStack (program configuration, incentive structures, tier management, and portal governance), Sana (partner enablement), and Salesforce (partner-influenced pipeline and reporting layers)
Build and own the Partnerships reporting infrastructure — dashboards for co-sell pipeline health, partner-influenced revenue, co-marketing ROI, and overall program performance across both sub-functions
Use AI to synthesise data across platforms into actionable insights that surface where to prioritise effort and investment, not just report what happened
Own the workflow connections between Partnerships tooling and the Sales, Marketing, and Revenue Operations stacks
Act as the Partnerships team's internal AI practice lead

Fulltime

Director, Marketing Technology & Consumer Digital Experience

Aramark is currently seeking a visionary and execution-focused Director of Marke...

Location

United States , Philadelphia

Salary:

Not provided

Aramark

Expiration Date

Until further notice

Requirements

10+ years of experience in B2C digital or marketing technology leadership roles
5+ years of experience leading implementation and management of digital experience and martech platforms required
Experience with enterprise-grade solutions (e.g. Adobe, Salesforce, SAP, or similar) strongly preferred
Proven experience in retail, hospitality, or consumer-facing industries
Deep expertise with CRM, CDP, loyalty, and campaign automation platforms
Strong understanding of data architecture, integrations, and consumer identity resolution
Experience managing vendors, SLAs, and technology budgets
Strong people leader with experience working in matrixed environments
Strategic thinker with a bias for action and a passion for consumer-centric innovation
Demonstrated ability to lead agile teams and adopt agile methodologies

Job Responsibility

Lead the development and execution of a multi-year Martech roadmap in partnership with Marketing and Technology teams
Serve as the primary owner of the Martech ecosystem, including Marketing Automation/ESP, Consumer Data Platform (CDP), Content Management System (CMS), Digital Asset Management (DAM), e-Commerce, personalization tools, and analytics
Strategically focus digital platform development roadmaps — including web and mobile channels — to drive consumer revenue growth, acquisition, engagement, and retention
Evaluate and recommend emerging technologies (AI, conversational interfaces, mobile engagement tools, messaging platforms) to enhance personalization and operational efficiency
Oversee vendor selection, contract negotiations, and SLA performance
Manage the US Sector Martech budget and drive ROI through performance measurement, optimization, and continuous improvement
Foster strong cross-functional relationships with Marketing, OpX, and Technology teams to ensure unified execution and alignment
Provide strategic consulting services to 11 distinct business units across the US Sector which may use disparate technologies
Own consumer data strategy across platforms, including identity resolution standards, data taxonomy
Ensure effective alignment of consumer data storage and campaign activation to consent and compliance requirements (CCPA, GDPR, CAN-SPAM, TCPA)

Fulltime

Director, Revenue Operations

Director, Revenue Operations, Paris, France. You'll be part of our Global Sales ...

Location

France , Paris

Salary:

Not provided

Mirakl

Expiration Date

Until further notice

Requirements

10+ years in Revenue Operations, Sales Operations or GTM Strategy in B2B SaaS, ideally at a global, multi-product company
Proven track record of leading multi-functional, internationally distributed teams through periods of transformation
Deep expertise in Salesforce and data governance, including data architecture, CRM hygiene and API integrations as the foundation for AI deployment
Demonstrated ability to influence executive decision-making by translating commercial data into strategic narratives
Systems thinking with the ability to turn complex data into clear executive narratives
Fluency in AI tools and workflow automation platforms (e.g., Dust, Gong, Clay, Claude, n8n), curiosity to always stay up to date on innovation
Salesforce expertise and rigorous data governance instincts
Change leadership — the ability to bring teams and stakeholders through transformation with conviction and clarity
Commercial acumen across both Enterprise and SMB motions
Fluent in English and French (C2 level required)

Job Responsibility

Architect and deploy the AI-powered revenue engine
Drive global business monitoring and executive decision-making
Build operational excellence across the full revenue cycle
Enable new GTM motions and product launches
Lead, develop and inspire a global RevOps team of ~10

What we offer

Public Transport Pass: Reimbursement on your public transport subscription
Health Insurance: Coverage tailored to individual or family needs
Meal Allowance: Monthly meal allowance provided by Mirakl
Hybrid Setup: 4 days in-office & 1 day remote
Gym Allowance: Access to partner gyms and wellness studios
Paid Time Off: Prorated paid vacation days per calendar year

Fulltime

Director, Commercial Operations

The Director, Commercial Operations is a senior leadership role responsible for ...

Location

United Kingdom , London

Salary:

Not provided

Optimizely

Expiration Date

Until further notice

Requirements

8+ years of progressive experience in commercial operations, revenue operations, or a closely related function, with at least 3 years in a senior or people-management capacity
Demonstrated experience owning CPQ platforms (e.g. Salesforce CPQ, Apttus/Conga) and CRM systems at an operational and strategic level
Proven track record of leading SKU governance, pricing operations, or product lifecycle programmes in a SaaS or technology business
Strong cross-functional leadership experience, working across Sales, Finance, Product, IT, and Customer Success at pace
Experience managing or consolidating operational teams (Deals Desk, Renewals Desk, or equivalent)
Exceptional analytical and systems-thinking capability, able to diagnose root causes and drive durable solutions across complex, interconnected commercial infrastructure
Strong influencing and stakeholder management skills
comfortable operating at Director and VP level across functions
High commercial acumen — able to connect operational decisions to revenue outcomes, margin impact, and customer experience
Clear, structured communicator with the ability to translate operational complexity into executive-ready narratives and documentation

Job Responsibility

Own and govern the Commercial Release Framework, setting release classification standards (where Pricing & Packaging impact) and ensuring appropriate runway timelines are defined, communicated, and adhered to across all commercial launches
Serve as the primary integration point between Product, Finance, and Go-to-Market teams, translating commercial release plans into operational readiness requirements for CPQ, SKU governance, billing, and Deals Desk execution
Guide and hold accountable downstream operational teams — including the Commercial Desk, Renewals Desk, and Reseller operations — on release-specific impacts, ensuring teams are enabled, systems are updated, and exceptions are managed ahead of go-live
Drive cross-functional release governance, chairing or co-chairing commercial readiness reviews, maintaining the release planning framework, and escalating risks where runway, system integrity, or stakeholder alignment is at risk prior to launch
Define and own the commercial pricing operations framework, ensuring pricing accuracy, consistency, and compliance across all systems and channels
Partner with Finance and Sales leadership to develop, evolve, and govern pricing structures in support of go-to-market strategy
Establish and maintain a pricing governance model, including exception management, escalation pathways, and audit cadences
Drive continuous improvement in pricing data quality, monitoring for anomalies and systemic compliance risks
Hold strategic and operational ownership of the CPQ platform, including architecture, configuration, quality assurance, and roadmap alignment
Serve as the senior escalation point and commercial authority for CPQ-related issues raised by field sales, Deals Desk, and partner teams

Fulltime

Director of Digital Marketing

321 is a full-funnel creative agency built for brands that operate in complex, r...

Location

United States , Orlando

Salary:

100000.00 - 115000.00 USD / Year

321 Brand + Social House

Expiration Date

Until further notice

Requirements

8+ years of experience in digital marketing with demonstrated depth in both paid media and CRM/marketing automation
At least 2-3 years in a department leadership, team lead, or senior manager role with direct reports across digital disciplines
Expert-level command of paid search and paid social platforms: Google Ads (Search, Display, YouTube, PMax), Meta Ads Manager, and at least one additional platform (LinkedIn, TikTok, or programmatic DSP)
Hands-on experience building and managing CRM programs in High Level is strongly preferred
HubSpot and/or Salesforce Marketing Cloud experience also valued
Proven ability to architect full-funnel automation: lead capture, qualification workflows, multi-step nurture sequences, pipeline triggers, and retention programs
Deep understanding of audience strategy, first-party data integration, and the mechanics of syncing CRM data with ad platforms for targeting, suppression, and lookalike modeling
Experience managing paid media and CRM programs in regulated industries
Strong command of attribution modeling, conversion tracking implementation (Google Tag Manager, GA4), and cross-channel reporting
Proficiency with reporting and data visualization tools (Looker Studio, Power BI, or similar)

Job Responsibility

Lead, manage, and grow the Digital Marketing department
Set the department's operating model
Conduct regular 1:1s and performance reviews
Define role scopes, skill development paths, and staffing recommendations
Partner with the Director of Client Strategy to align digital performance plans
Serve as the escalation point for media performance issues
Own the agency's paid media strategy framework
Lead media planning, budget allocation, audience strategy, and campaign architecture
Oversee campaign setup, launch, and optimization standards
Develop and enforce first-party data strategies

What we offer

100% remote work environment
Flexible scheduling with core collaboration hours
Paid time off + agency-observed holidays
Professional development and platform/tool access budget
Collaborative, AI-forward team culture that values innovation and continuous learning
Opportunity to build and lead a unified digital practice at a high-growth agency

Fulltime

Director, Marketing Technology Strategy

The Director of Marketing Technology Strategy develops and implements our compre...

Location

United States , Hartford

Salary:

140000.00 - 160000.00 USD / Year

Voya Financial

Expiration Date

Until further notice

Requirements

Bachelor's or master's degree or equivalent certifications in a related field such as Marketing or a related discipline
7+ years experience in marketing technology or management, with a proven track record in a leadership role and overseeing large-scale technology implementation projects
Deep familiarity with various marketing technology stacks including, but not limited to CDP, Salesforce Marketing Cloud, and Through Channel Marketing Automation
Strong leadership, problem-solving, and communication skills to effectively collaborate across teams and manage direct reports
Comfortable and confident in presenting to all levels of leadership
Proven ability to set and execute a platform strategy and align technology initiatives with overarching business objectives, with a forward-thinking approach to emerging technologies
Data-driven approach to measuring performance, providing insights, and making recommendations for optimization, with the ability to leverage AI-driven analytics tools

Job Responsibility

Develop and execute a forward-thinking marketing technology strategy and architecture that aligns with our business objectives across Workplace Solutions
Oversee the strategic planning, implementation, and management of key marketing technology platforms, including: Marketing automation platforms, Digital Asset Management platform, Marketing and/or Sales enablement platforms, Webinar technology platforms, and AI-driven marketing tools
Lead and mentor a team of marketing technology professionals, fostering a culture of innovation and continuous learning, particularly in AI and emerging technologies
Represent the voice of Marketing Technology within the Marketing team and own the execution of the Marketing Technology Strategy
Work closely with IT and business partners to ensure seamless integration of marketing technology with other business systems, driving efficiency and data-driven decision-making
Monitor and analyze the performance of marketing technologies on an ongoing basis to identify areas for optimization, replacement, sunset, and modern technologies
Stay at the forefront of the latest trends and advancements in marketing technology, with a particular emphasis on AI and machine learning
Drive innovation and maintain a competitive edge through the adoption of emerging technologies
Manage relationships with external technology vendors and partners to ensure alignment with our roadmap and maximize ROI, particularly in the AI and marketing automation spaces
Provide comprehensive training and support to marketing teams on the effective use of marketing technology tools, with a focus on leveraging AI capabilities to drive adoption and efficiency

What we offer

Health, dental, vision and life insurance plans
401(k) Savings plan – with generous company matching contributions (up to 6%)
Voya Retirement Plan – employer paid cash balance retirement plan (4%)
Tuition reimbursement up to $5,250/year
Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day
Paid volunteer time — 40 hours per calendar year

Fulltime

Select Country

Director, Salesforce Architecture

Job Description

Job Responsibility

Requirements

What we offer

Looking for more opportunities?