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Develops and drives go-to-market sales strategy and execution to ensure success within their market based on Microsoft's and customer/partner needs. Leads the and aligns business within the segment, driving strategic direction across teams. Defines ongoing and long-term customer value realization and satisfaction strategies contributing to net-new revenue and business growth. Leverages industry and market expertise, proactively leading teams to identify solutions to drive new opportunities and strategies in alignment with customer needs. Leads and coaches teams on the development and implementation of scalable go-to-market for maximizing revenue, consumption, and growth across solution areas. Defines expectations and sets strategies for teams to leverage drivers of Digital & Artificial Intelligence transformation relevant to their customers and partners across business units. Fosters and defines a culture of inclusion, learning, mentorship, coaching, customer-centricity, accountability, collaboration, and achievement of bold goals. Leads business planning and alignment beyond fiscal year boundaries across segments, partners, and teams to drive growth and transformation, define expectations for sale execution, and holds teams accountable for results. Builds and maintains a broad executive network inclusive of partners. In addition, this role has people management responsibilities including driving employee growth and development, executing projects, and managing performance.
Job Responsibility
Accelerating Growth
Driving Success with and Through Others
Leading and Transforming the Business
People Management
Business Relationship Management
Customer Advocacy
Executive Relationships
Trusted Advisor
Requirements
12+ years of experience in enterprise technology sales, business development, account leadership, or public sector sales leadership
Proven track record of leading and growing large-scale customer businesses within a technology, cloud, software, or digital transformation environment in Malaysia
Experience serving Enterprise Commercial customers, Public Sector customers, or both is highly valued
Demonstrated success managing and developing high-performing sales teams with accountability for revenue, pipeline, business outcomes, and talent development
Experience engaging and influencing C-level executives, including CIOs, CTOs, CEOs, government leaders, and other senior business decision-makers
Strong strategic account management experience across complex enterprise organizations and/or public sector institutions
Ability to drive business growth through executive relationship building, consultative selling, and long-term customer strategy development
Experience leading large, complex sales motions involving multiple stakeholders across sales, technical, services, partner, and customer organizations
Demonstrated ability to effectively orchestrate resources and influence stakeholders across a highly matrixed organization to achieve strategic business objectives
Strong business acumen with demonstrated ability to manage forecasting, pipeline health, operational rigor, and business performance
Proven growth mindset with strong learning agility, adaptability, and resilience
Ability to innovate under constraints, embrace ambiguity, and lead teams through business and technology transformation
Strong people leader and culture role model with a track record of fostering an inclusive, high-performance culture, developing talent, and leading teams with integrity, accountability, and empathy
Excellent communication, leadership, negotiation, stakeholder management, and executive influencing skills
Nice to have
Experience within cloud, SaaS, enterprise software, consulting, or digital transformation industries
Experience managing country-level or regional sales businesses
Knowledge of cloud transformation, AI adoption, and enterprise modernization trends
Experience selling into large enterprise customers across industries such as Financial Services, Telecommunications, Manufacturing, Public Sector, or Retail