Director, Sales

The Director, Sales is responsible for leading and scaling Tripleseat’s Account Executives – SMB team, which is focused on driving new business revenue through selling our core product to small and medium-sized restaurant businesses. This role is both strategic and tactical—owning the recruitment, development, and performance of a quota-carrying team while ensuring alignment to key business goals and market opportunities. This leader champions a “Hospitality First” sales strategy—prioritizing a deep understanding of the hospitality industry and our Ideal Customer Profile (ICP). The Director must ensure that every sales interaction reflects a consultative, empathetic approach grounded in the needs of restaurant operators and clearly articulates how Tripleseat drives operational impact and business value. The Director is accountable for driving quota attainment, improving average sales price (ASP), KPI analysis and supporting the rollout and adoption of new go-to-market programs. This high-impact, field-facing leadership position requires strong sales acumen, coaching ability, and deep operational insight.