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Director, Sales Operations Segmentation Lead

https://www.microsoft.com/ Logo

Microsoft Corporation

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Location:
United States , Redmond

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Category:

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Contract Type:
Not provided

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Salary:

130900.00 - 251900.00 USD / Year

Job Description:

Join a team that powers Microsoft's global commercial success! The Engineering Enablement & Operations (EE&O) team enables the Microsoft Customer and Partner Solutions (MCAPS) better serve every person and organization’s transformation and economic success. We do this by designing and managing the systems, tools, and strategies that drive commercial excellence spanning compensation, performance insights, planning, skilling, and sales tools. The MCAPS EE&O Revenue Strategy team plays an important role in empowering every person in MCAPS to serve customers by activating and innovating Microsoft’s commercial engine. As a Director, Sales Operations Segmentation Lead and Asia Regional Planning Lead on the MCAPS EE&O Revenue Strategy team, you’ll help shape the future of Microsoft’s commercial sales engine. This team leads the transformation of our end-to-end resource design processes—improving efficiency, enabling AI-driven insights, and helping teams better serve our customers. The Segmentation Lead owns the commercial segmentation strategy endtoend, shaping how customers are segmented, resources are allocated, and coverage models are scaled to drive sustainable growth. This role operates at the intersection of strategy, planning, and execution—defining enterprise guardrails, resolving crossorganizational tradeoffs, and influencing senior stakeholders to deliver durable, scalable outcomes. Success in this role is driven by problem definition, system design, and influence. The Segmentation Lead balances global consistency with regional nuance in a highly ambiguous environment, with decisions carrying material downstream impact on quotas, coverage, seller experience, and tooling.

Job Responsibility:

  • Own the full regional segmentation space, including parenting, segment and hierarchy design, segmentation, hygiene, custom revenue allocation, and digital native motions
  • Define and evolve segmentation frameworks, principles, and guardrails
  • Ensure segmentation outputs are integrated across planning motions
  • Serve as the primary point of contact for the Asia region on across all resource design processes
  • Build a deep understanding of Asia’s regional planning processes
  • Partner closely with regional leaders
  • Develop strong, trustbased relationships with Asia stakeholders
  • Act as a bridge between Asia and central teams
  • Represent Asia perspectives in enterprisedecisionmaking
  • Partner with Sales, Finance, HR, Engineering, ATU, and Regional teams
  • Navigate tradeoffs across stakeholders and planning motions
  • Serve as a trusted advisor to senior leaders
  • Design operating models, principles, and governance mechanisms
  • Shift the organization from bespoke solutions toward repeatable, enterpriseready approaches
  • Influence the evolution of planning tools and platforms
  • Champion AIenabled capabilities that reduce manual effort
  • Ensure tooling decisions reinforce enterprise guardrails.

Requirements:

  • Bachelor's Degree in Business Administration, Marketing, Finance, Engineering, or related field AND 5+ years experience in business consulting, sales, sales operations, information technology (IT), account management, business development, marketing, IT field sales, or a related field OR equivalent experience
  • 6+ years experience in in Near Term Strategy (2 years out), Management Consulting, Sales, or Finance.

Nice to have:

Master's Degree in Business Administration or related field AND 5+ years of marketing, strategy, sales, sales leadership, program management, project management, business planning, consulting, banking, finance, economics, and/or partner organization experience OR Bachelor's Degree in Business, Finance, Economics, Computer Science, or related field AND 7+ years of marketing, strategy, sales, sales leadership, program management, project management, business planning, consulting, finance, economics, and/or partner organization experience OR equivalent experience.

Additional Information:

Job Posted:
March 19, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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