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Four Seasons Logo Four Seasons · IT - Administration

Director Revenue Management

United States of America, Nashville · Job Posted May 29, 2026
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Job Description

Four Seasons Nashville is seeking a dynamic and strategic Director of Revenue Management to lead the hotel's revenue optimization efforts and Reservations Department. This role drives financial performance through data-driven strategy, pricing, forecasting, and cross-functional collaboration while upholding Four Seasons' commitment to exceptional luxury service.

Job Responsibility

  • Lead and execute revenue management strategies to maximize occupancy, ADR, and RevPAR in alignment with brand standards
  • Oversee room inventory, rate availability, and segment mix optimization to drive profitability
  • Partner with Sales & Marketing to manage group allocations, evaluate displacement, and balance transient and group demand
  • Analyze key performance metrics including forecasts, booking pace, market segmentation, and channel performance
  • Develop pricing architecture including BAR levels, negotiated rates, packages, and yield controls
  • Optimize suite and premium inventory strategies and lead upselling initiatives across Reservations and Front Office
  • Oversee systems utilization including Opera PMS and Delphi, ensuring accuracy and strategic data usage
  • Prepare and present revenue performance reports and actionable insights to senior leadership
  • Recruit, train, and mentor the Reservations team, fostering a high-performance culture
  • Participate in hotel leadership meetings, including forecasting, executive, and sales strategy sessions

Requirements

  • Bachelor's degree in Hospitality Management, Business Administration, or related field
  • 3-5 years of progressive experience in Revenue Management or Reservations within luxury hospitality
  • Strong expertise in revenue strategy, forecasting, pricing, and analytics
  • Proficiency in Opera (or similar PMS), Delphi, and revenue management systems
  • Demonstrated leadership, communication, and team development skills

What we offer

  • Competitive salary, wages, and a comprehensive benefits package
  • Excellent training and development opportunities
  • Employee discount for stays at any Four Seasons worldwide
  • Complimentary dry cleaning for employee uniforms
  • Complimentary employee meals
  • Additional property-specific benefits may apply
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