CrawlJobs Logo

Director, Revenue and Customer Systems

United States, Denver Employment contract 203000.00 - 239000.00 USD / Year · Job Posted May 01, 2025

Job offer has expired

Job Link Share

Job Description

Checkr is looking for a proven leader who has successfully built, coached, and led teams to the successful evaluation, development, integration, or implementation of systems to support Revenue and Customer business functions. This includes the development, design, and optimization of information technology and systems functions supporting the company's business processes and technical information systems platforms. This key leadership role is within our Corporate Engineering organization and will report to the Head of Corporate Engineering.

Job Responsibility

  • Partner with Checkr’s RevOps and GTM business teams to define capability and systems roadmap for a scalable application platform
  • Demonstrate strong experience building teams capable of developing detailed requirements for the implementation of new systems
  • Ability to lead teams in the development and execution of plans to build, integrate or implement systems solutions to meet business needs as defined in the requirements of the business units
  • Ensure that all projects follow existing or evolving infrastructure architecture standards, maximize systems and operational efficiencies, protect data, and support platform compatibility
  • Define processes related to the evaluation and selection process of third-party systems/applications including the development and writing of RFIs, RFPs, and RFQs as well as the evaluation process through demonstrations, POCs, pilots, and/or cook-outs
  • Coordinate delivery of services to user groups and ensure IT service is uninterrupted
  • Manage the development, deployment, and execution of controls and defenses to ensure the security and risk mitigation of company infrastructure technology, and information systems

Requirements

  • Proven experience leading Revenue and Customer systems teams
  • Deep experience in implementing Revenue and Customer applications, such as Salesforce, Zendesk, and other customer and candidate-facing systems
  • Experience identifying, baselining, and tracking KPIs
  • Strong analytical and problem-solving skills
  • Excellent organizational skills and attention to detail
  • Excellent time management skills with a proven ability to meet deadlines
  • Ability to prioritize tasks and to delegate them when appropriate
  • Ability to function well in a high-paced, dynamic and high growth environment
  • Bachelor’s/Master’s degree in engineering, management or related studies

What we offer

  • A fast-paced and collaborative environment
  • Learning and development allowance
  • Competitive cash and equity compensation and opportunity for advancement
  • 100% medical, dental, and vision coverage
  • Up to $25K reimbursement for fertility, adoption, and parental planning services
  • Flexible PTO policy
  • Monthly wellness stipend, home office stipend
  • In-office perks such as lunch four times a week, a commuter stipend, and an abundance of snacks and beverages

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Director, Revenue and Customer Systems

8 matching positions

Director - Sales Systems & Revenue Strategies

As the Director of Sales Systems & Revenue Strategies, you will be a pivotal lea...
Location
Location
Canada , Remote or Ontario
Salary
Salary:
Not provided
bentley.com Logo
Bentley Systems
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Business Administration, Marketing, Finance, Information Technology, or a related field, or relevant training and/or experience
  • An MBA or other advanced degree is highly preferred
  • 10+ years of progressive experience in Sales Operations, Revenue Operations, or a similar role within the technology/SaaS industry
  • A minimum of 2 years in a leadership capacity, with proven experience managing and developing a team
  • Demonstrated track record of successfully managing and optimizing a complex revenue technology stack
  • Proven success in driving revenue growth and developing data-driven GTM (Go-to-Market) strategies
  • Expert-level knowledge of CRM platforms, particularly Salesforce, including administration, customization, and workflow automation
  • Experience with sales enablement tools like Salesloft is also critical
  • Strong analytical skills with the ability to interpret large datasets, identify trends, and provide actionable insights
  • Proficiency with BI and data visualization tools such as Tableau or Power BI is required
Job Responsibility
Job Responsibility
  • Architect & Lead Revenue Technology Strategy: Develop and own the comprehensive vision and roadmap for the entire revenue technology stack (including Salesforce, Salesloft, etc.), ensuring seamless integration and alignment with overarching business goals
  • Drive Salesforce Ecosystem Excellence: Serve as the senior business owner for the Salesforce platform, leading efforts in advanced administration, strategic enhancement, and workflow automation to unlock new levels of sales productivity and effectiveness
  • Champion Data Integrity & Insights: Establish and enforce best practices for data management to create a "single source of truth" for all commercial data. Leverage this data to deliver critical insights, reporting, and predictive analytics to senior leadership
  • Optimize Go-to-Market (GTM) & Sales Processes: Analyze the entire customer lifecycle, from lead to renewal, to identify and eliminate bottlenecks. Partner with Sales and Marketing leadership to refine GTM strategies, pricing models, and sales methodologies for maximum profitability
  • Steer Strategic Planning & Forecasting: Lead the sales forecasting process, collaborating with Finance and Sales leadership to ensure accuracy. Provide data-driven recommendations for annual planning, budgeting, and territory design
  • Innovate Through Technology: Continuously evaluate emerging sales and revenue technologies, building the business case for adoption and managing the successful implementation of new tools that provide a competitive advantage
  • Empower the Sales Organization: Oversee the development and delivery of high-impact training and enablement programs to ensure exceptional user adoption and proficiency across all sales systems and processes
  • Foster Executive & Cross-Functional Partnership: Act as a key strategic partner to leadership in Sales, Marketing, Finance, and IT, driving alignment and ensuring that all revenue-generating activities are cohesive and effective
  • This role requires communication with Managers, peers and other colleagues of the company in person, and/or by utilizing Microsoft Teams chat, calling and meeting functions
  • Minimum of 20% travel time
What we offer
What we offer
  • A great Team and culture
  • An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction
  • An attractive salary and benefits package
  • A commitment to inclusion, belonging and colleague wellbeing through global initiatives and resource groups
  • A company committed to making a real difference by advancing the world’s infrastructure for better quality of life, where your contributions help build a more sustainable, connected, and resilient world
  • Fulltime
Read More
Arrow Right

Senior Director, Revenue Accounting and Operations

Fivetran is seeking a seasoned leader with extensive SaaS revenue experience to ...
Location
Location
United States , Oakland
Salary
Salary:
199563.00 - 249454.00 USD / Year
fivetran.com Logo
Fivetran
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 15+ years of progressive experience within the accounting organization
  • high-growth and SaaS industry experience a must
  • multi-national public company experience with >$500M in annual revenue required
  • Minimum of 5 years in a leadership/management position in an accounting organization, with demonstrated ability and experience driving change and improving operations especially in the areas of financial close and reporting
  • Experience with a Big-4 accounting firm is strongly preferred
  • CPA certification (active or inactive)
  • Excellent accounting research and problem solving skills
  • strong knowledge of both ASC 606 revenue recognition (SaaS and professional services), ASC 340 (capitalized commissions) and related US GAAP standards required
  • A proven leader in training and developing motivated teams
  • a proactive leader and effective coach committed to the development and engagement of their team
Job Responsibility
Job Responsibility
  • Hire, coach and mentor a high-performing Revenue Accounting & Operations team
  • Craft and execute upon the strategy, vision and plan for the Revenue Accounting & Operations function, taking into consideration revenue accounting processes, SOX controls, technical accounting, operations, systems/automation, policies, reporting, and collaboration with cross-functional partners
  • Oversee and lead the global revenue financial close processes including the review and approval of revenue recognition journal entries, review and recording of revenue from non-standard contracts, SOX controls compliance, reconciliations, fluctuation analyses, financial reporting and more
  • Design and distribute detailed revenue reporting, to include BvAs, trend and variance analyses and key metrics. Automate revenue reporting using BI tools, Looker or similar
  • Maintain an ongoing partnership with FP&A to ensure revenue forecasting for existing and future revenue streams is consistent with US GAAP revenue recognition standards
  • advise FP&A timely on revenue transactions impacting forecasts, BvAs and related
  • Build and maintain the appropriate cross-functional partnerships (Legal, Deal Desk, Sales), processes, controls and related infrastructure to ensure all customer contracts are appropriately reviewed, executed and recorded timely and accurately within all relevant systems (SFDC, NetSuite)
  • maintain additional processes and controls as necessary for the review, execution and recording of non-standard customer contracts and new product offerings
  • Build and maintain the appropriate revenue operations to ensure completeness and accuracy of all revenue data
  • partner closely with RevOps and Analytics to align on key revenue processes, identifying and rectifying inefficiencies timely and continuously seeking ways to improve and automate operations while maintaining a sound OTC SOX controls environment
What we offer
What we offer
  • 100% employer-paid medical insurance
  • Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
  • RSU stock grants
  • Professional development and training opportunities
  • Company virtual happy hours, free food, and fun team-building activities
  • Monthly cell phone stipend
  • Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents
  • Fulltime
Read More
Arrow Right

Director, Revenue & Pricing

We are currently seeking a Director, Revenue & Pricing, to join our team. As a D...
Location
Location
United States , Batesville
Salary
Salary:
Not provided
batesville.com Logo
Batesville Canada ULC
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree (B.S./B.A.) or equivalent from a college or university in Finance or Marketing
  • a minimum of 5 years related revenue management experience and/or training
  • or equivalent combination of education and experience with an emphasis in Finance or Marketing
  • Strong strategic skills with demonstrated experience leading enterprise pricing strategy and improving price realization
  • Strong analytical skills to evaluate data, identify trends, and make data-driven decisions
  • Proven expertise with pricing models, elasticity, value-based pricing, and segmentation, with the ability to translate insights into actionable strategies and policies
  • Proficient in using data analysis software, such as Excel, to extract insights from large datasets
  • Knowledge of pricing models, competitive analysis, market segmentation, and value-based pricing as well as a deep understanding of other pricing strategies and methodologies is required
  • Solid understanding of financial concepts, such as profit margins, pricing elasticity, and revenue forecasting
  • Strong understanding of the market dynamics, including customer behavior, industry trends, and competitive landscape to aid in developing effective pricing strategies and lead the market
Job Responsibility
Job Responsibility
  • Own and lead the overall pricing strategy for the business, including list pricing, discount frameworks, deal guidelines and delivery of net price to the market, maximizing margin expansion and capture a greater amount of the annual price adjustment
  • Develop and manage a multi-year price realization roadmap, in partnership with finance, including setting annual price adjustment targets, tracking performance, and driving corrective actions to close realization gaps by product line, channel, and segment
  • Partner with IT evaluate, select, and optimize pricing tools, systems, and data infrastructure (e.g., pricing software, BI dashboards) to enable more accurate, timely, and scalable price setting and execution
  • Partner with Product Management to set and periodically review list/net price and to set tangible product pricing with an understanding of market pricing, competitive landscape where product pricing will meet profitability and growth objectives
  • Establish and govern pricing policies, approval thresholds, and guardrails that ensure consistency, transparency, and compliance across regions and customer segments
  • Collaborate with Sales leadership to design and deploy deal guidance, playbooks, and negotiation strategies that improve discount discipline and price realization while supporting customer retention
  • Partner with BI team to analyze the financial impact of pricing actions and annual price adjustments, including scenario modeling, elasticity analysis, and profitability assessment by customer and segment
  • Oversee the pricing operations team to ensure accurate and timely implementation of price changes, resolution of price discrepancies, and maintenance of pricing master data and history
  • Drive continuous improvement in pricing processes, tools, and governance, including adoption of advanced analytics and automation to reduce manual effort and pricing leakage
  • Lead cross-functional pricing initiative and partner with steering committee to align on strategy, review performance, resolve issues, and prioritize pricing initiatives and system enhancements
What we offer
What we offer
  • IMMEDIATE ELIGIBILITY – Comprehensive medical, dental and vision insurance, as well as prescription coverage, short-term disability, Employee Assistance Program (EAP), and more
  • Generous 401K Matching Program
  • Paid time off
  • Opportunities for development and advancement
  • Fulltime
Read More
Arrow Right

Director - Revenue Operations

We are looking for an experienced Director - Revenue Operations to lead the deve...
Location
Location
United States , Englewood
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 10 years of experience in Revenue Operations, Sales Operations, or Strategy, with a strong focus on building or rebuilding operational frameworks
  • Proven track record in high-growth or private equity-backed environments, with expertise in designing scalable processes
  • Extensive experience with Salesforce optimization, including system rebuilds and major enhancements
  • Demonstrated ability to design and implement forecasting, territory management, and compensation models
  • Strong skills in program management, with the ability to structure and execute projects efficiently in complex environments
  • Expertise in reducing manual workflows through process automation and data-driven solutions
  • Excellent systems thinking abilities, with a clear understanding of how processes, data, and behaviors interconnect
  • A pragmatic and curious mindset, with a high level of ownership and accountability
Job Responsibility
Job Responsibility
  • Collaborate with leadership to establish a robust Revenue Operations operating model, including workflows, ownership definitions, and cross-departmental handoffs
  • Develop and implement standardized processes for sales forecasting, pipeline management, and funnel visibility to drive accountability and performance
  • Design and execute frameworks for territory planning, quota setting, and compensation to ensure alignment with organizational goals
  • Partner with technical teams to rebuild and optimize Salesforce, ensuring system designs align with business needs and reduce manual efforts through automation
  • Maintain data integrity and reporting reliability across all operational systems to support decision-making
  • Lead cross-functional initiatives, acting as a liaison between Sales, Marketing, Customer Success, Finance, and Operations to ensure seamless execution of projects
  • Identify and address inefficiencies in processes, systems, and data, replacing manual efforts with scalable solutions
  • Document and transition all processes, frameworks, and operating rhythms to a permanent team for long-term scalability
  • Introduce program management best practices to prioritize, sequence, and allocate work effectively across the Revenue Operations team
  • Balance speed and practicality by implementing solutions that address real-world complexities without overengineering
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
Read More
Arrow Right

Director, Customer Service

The Customer Service Director leads the end-to-end strategy, performance, and op...
Location
Location
Germany , Dresden
Salary
Salary:
Not provided
lamresearch.com Logo
Lam Research
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Technical certification /Diploma/ or University degree, preferably in electric, mechanical or electronics engineering
  • 10+ years in the service business, preferably in semiconductor equipment industry, plus 7-8 years of managerial experience
  • Customer management and business experience would be a very valuable plus
  • Extensive experience leading customer support or operations teams at scale
  • Strong analytical mindset with deep experience in KPI measurement, reporting, and data driven decision making
  • Expertise in customer service tools, CRM systems, automation systems
  • Exceptional communication and cross functional leadership abilities
  • Proven competency in process optimization and operational strategy
  • Experience implementing largescale operational frameworks, training programs, and change management initiatives
  • Consolidates and analyses DFS Operating expenses, P&L and CSBG Revenue and margin for Global account to prepare and present these figures at QCRs, QFRs, Operations Reviews and AOPs
Job Responsibility
Job Responsibility
  • Owns and develops executive relationship with Customer site leadership and acts as a liaison with TSMC Account Team, ensuring full strategic alignment with account and customer goals and objectives
  • Translate organizational goals into operational plans, processes, and service standards
  • Partner with senior executives across product, engineering, sales, and customer experience to integrate customer feedback into business strategy
  • Optimize and continuously improve customer service workflows, eliminating bottlenecks, and optimizing every stage of the support journey
  • Develop, implement, and monitor standard operating procedures for all support functions
  • Lead the design and rollout of new support channels, service offerings, and operational models
  • Own all Key Performance Indicators (Safety, Installed Base performance, I&W controls, response time, resolution time, SLA adherence)
  • Use data analysis to identify trends, forecast needs, and make strategic decisions
  • Provide regular reporting to executive leadership, summarizing performance, risks, and improvement opportunities
  • Oversee the organization’s QA program to ensure consistent, high quality customer interactions
  • Fulltime
Read More
Arrow Right

Director, Revenue Operations

The Revenue Operations team is the strategic engine powering Vanta's go-to-marke...
Location
Location
United States
Salary
Salary:
238000.00 - 280000.00 USD / Year
vanta.com Logo
Vanta
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years of experience in revenue operations, sales operations, or related GTM functions at a high-growth B2B SaaS company
  • At least 2-3 years leading teams
  • Proven ability to build, coach, and scale high-performing operations teams in fast-paced environments
  • Strong analytical and problem-solving skills with the ability to translate complex data into clear, actionable insights
  • Experience designing and implementing scalable processes, systems, and operational frameworks that drive efficiency
  • Excellent stakeholder management and communication skills, with a track record of influencing cross-functional partners and driving alignment
  • Comfortable navigating ambiguity and making sound decisions with incomplete information while maintaining high standards
  • Deep understanding of GTM tooling and technology (Salesforce, analytics platforms, etc.) and how to leverage them effectively
  • Bias toward action with a passion for operational excellence and continuous improvement
  • Open to using AI to amplify their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact
Job Responsibility
Job Responsibility
  • Lead and develop a high-performing revenue operations team, providing coaching, mentorship, and clear direction to drive consistent execution
  • Own and optimize critical GTM processes including territory management, pipeline monitoring, forecasting accuracy, and operational cadences that keep teams aligned and moving fast
  • Partner with cross-functional leaders across Sales, Marketing, Customer Success, and Finance to identify gaps, design solutions, and implement process improvements that drive measurable impact
  • Build and maintain a rigorous operating rhythm for revenue teams, ensuring data integrity, accurate reporting, and actionable insights that inform strategic decisions
  • Drive initiatives that improve efficiency and scalability across the entire revenue organization, from lead management to deal desk operations
  • Serve as a strategic thought partner to GTM leadership, translating business needs into operational solutions and managing competing priorities with sound judgment
What we offer
What we offer
  • Offers Equity
  • Medical benefits
  • 401(k) plan
  • Other company perk programs
  • Comprehensive medical, dental, and vision coverage, with 100% of employee-only benefit premiums covered for most medical plans
  • 16 weeks fully-paid Parental Leave for all new parents
  • Health & wellness stipend
  • Remote workspace, internet, and cellphone stipend
  • Commuter benefits for team members who report to the SF and NYC office
  • Family planning benefits
  • Fulltime
Read More
Arrow Right

Director, Revenue Operations

Cohere seeks an exceptional and highly experienced Director, Revenue Operations ...
Location
Location
United States; Canada , San Francisco; Toronto; New York
Salary
Salary:
Not provided
cohere.com Logo
Cohere
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 15+ years of experience in a Sales, Revenue Operations, or GTM Operations role within high-growth private companies and/or public technology companies
  • 5+ years of proven leadership experience in Revenue Operations
  • Strong executive presence with the ability to influence and partner at the C-level
  • Deep understanding of metrics, forecasting, pipeline management, and revenue models for technology companies
  • Experience owning or overseeing CRM and GTM technology ecosystems
  • Experience supporting high-growth or pre-IPO tech companies
  • Exceptional analytical skills to take complex business problems and drive to strategic outcomes
  • MBA a plus
Job Responsibility
Job Responsibility
  • Define and own the long-term Revenue Operations strategy in support of company growth goals
  • Lead, mentor, and develop a high-performing Revenue Operations team
  • Establish clear goals, responsibilities, and performance metrics for the Revenue Operations function
  • Act as a trusted advisor to executive leadership on revenue performance, risks, and opportunities
  • Own forecast accuracy, pipeline health, deal velocity, and revenue predictability
  • Partner closely with members of the GTM, Finance, Strategy, and Operations teams to drive best in class ARR and revenue forecasting
  • Establish standards for data quality, definitions, and reporting consistency
  • Ensure leadership has clear, actionable insights into pipeline health and conversion
  • Support annual planning, segmentation decisions, capacity modeling, and quota methodology in partnership with Sales Leadership and Finance
  • Own the Revenue Operations tech stack strategy, including CRM, sales enablement, and analytics tools
What we offer
What we offer
  • An open and inclusive culture and work environment
  • Work closely with a team on the cutting edge of AI research
  • Weekly lunch stipend, in-office lunches & snacks
  • Full health and dental benefits, including a separate budget to take care of your mental health
  • 100% Parental Leave top-up for up to 6 months
  • Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement
  • Remote-flexible, offices in Toronto, New York, San Francisco, London and Paris, as well as a co-working stipend
  • 6 weeks of vacation (30 working days!)
  • Fulltime
Read More
Arrow Right

Sr. Manager and Director - Security Business Strategy

Microsoft aspires to help our customers achieve their own digital transformation...
Location
Location
United States , Redmond
Salary
Salary:
106400.00 - 203600.00 USD / Year
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree in Business Administration, Marketing, Finance, Engineering, or related field AND 4+ years experience in business consulting, sales, sales operations, information technology (IT), account management, business development, marketing, IT field sales, or a related field OR equivalent experience
  • 3+ years experience in in Near Term Strategy (1-2 years out), Management Consulting, or Finance
Job Responsibility
Job Responsibility
  • End-to-End Planning Security Business Strategist: Oversees fiscal planning, including sales priorities, solution alignment, territory design, investments, and compensation across all Security Future Growth products
  • The role leads cross-functional workstreams, develops business insights to resolve field blockers, manages tracking and reporting for security business metrics, and ensures alignment with Account Team Unit priorities for sales and customer engagement
  • Tech Loop Security Business Strategist: Oversees the end-to-end process of qualifying and prioritizing top product issues gathered from field sellers, partnering with solution play Business Architects and the Customer Success Unit to prioritize and resolve business-critical blockers
  • This role acts as a technical advisor on competitive, industry, and product-specific matters, manages and refines feedback collection and triage processes, and maintains precise tracking and reporting of blocker impacts on seats, revenue, and engineering timelines
  • Accountability includes ensuring a closed feedback loop with all stakeholders for transparency and ongoing improvement
  • Partner Integration and Incubation Security Strategist: Drives global sales execution for third-party integrations with Microsoft Security products, including Security for AI, Agent 365, Sentinel, Security Copilot, and the Security Store
  • This role develops go-to-market strategies and co-selling initiatives, collaborating with Business Development and Partner teams to set engagement criteria and success metrics
  • By strategically positioning partner solutions to complement and extend Microsoft’s security offerings, the role helps fill product gaps, delivers measurable customer value, and strengthens Microsoft’s competitive position in the security market
  • Shared responsibilities for the roles: Strategy Development & Evolution: Leverage Microsoft platform and competitive industry knowledge to partner with Engineering, Product Marketing, Services, Business Development and Partner teams to create a multi-year strategic roadmap of field sales strategy and high value sales motions and customer offerings
  • Drive Field Sales Model: Own and land field sales and Global Black Belt role design, blueprints, compensation/incentives, scorecard metrics and targets, and field seller readiness curriculum/collateral
  • Fulltime
Read More
Arrow Right