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As Director Retail Stores & Partner Channels, you will spearhead and scale one of Westwing's most important and strategic business initiatives - leading the expansion of our physical presence into one of our strongest growth drivers for the next decade. You will identify strategic priorities and drive brand experience while delivering significant customer and P&L upsides. In this role, you will make our brand and products physically experienceable, bridging the gap between digital discovery and real-world inspiration while driving a holistic omnichannel strategy. You will lead and build a world-class, customer-driven Stores organisation of currently ~70 people and define the right store strategy and concept for our success. Your mission is to establish the foundation to expand our Stores network while ensuring clear accountability for store economics, and scaling our partner channels.
Job Responsibility
Lead the Stores business unit with a relentless focus on sales and operational excellence
Spearhead a expansion strategy including site selection, lease negotiations and store architecture
Build and scale partner channels and wholesale business
Own the full P&L and leverage data, analytics, automation and process optimisation
Hire, build, lead and inspire an ambitious team
Requirements
Proven leadership experience (7+ years) in senior retail operations
Extensive track record in scaling retail networks and driving commercial growth
Exceptional written and verbal communication skills in both German and English
A strong, innovative, aesthetic sense and understanding of the premium segment
Flexibility to travel to various Store locations as required
Experience in managing diverse growth channels, such as Franchise, Wholesale, or Partner Channels in relevant industries is a plus
Nice to have
Experience in managing diverse growth channels, such as Franchise, Wholesale, or Partner Channels in relevant industries
What we offer
A flexible hybrid setup with 3 office days per week
Work-from-anywhere opportunities for up to 4 weeks per year
30 days of paid holiday
A beautiful, centrally located, dog-friendly office
Exclusive discounts - 40% off Westwing Collection, 20% off third-party brands, 10% Family & Friends discount, plus special-occasion vouchers
Wellbeing support through mental health resources, sports memberships, and preventive care
Sustainable mobility options with discounted public transport and JobRad
Support for working parents, including our on-site Westwing Wichtel daycare and a partnership with multilingual provider Elly & Stoffl
One annual Social Impact Day
Team rituals that celebrate results and togetherness