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Director, Retail Operations

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BrainWorks

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Location:
United States , Bend

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Category:
Sales

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Contract Type:
Not provided

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Salary:

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Job Description:

This highly visible role will serve as a strategic advisor to executive leadership, building and leading a centralized performance optimization function that translates enterprise-wide data into actionable operational insights. The Director will partner across Store Operations, Digital, Marketing, HR, and Finance to benchmark performance, identify high-impact improvement opportunities, and shape initiatives that drive operational excellence, innovation, and long-term growth.

Job Responsibility:

  • Build and lead the Performance Optimization function as a central hub for operational insights
  • Analyze store and company performance to identify trends, patterns, and improvement opportunities
  • Benchmark against industry best practices and leverage AI-enabled market intelligence tools
  • Monitor emerging retail and technology innovations, including labor optimization, predictive inventory, and personalization
  • Deliver clear, executive-ready insights and opportunity assessments that influence enterprise priorities
  • Partner with operations and cross-functional teams to validate feasibility and ensure data integrity
  • Provide objective, data-backed recommendations to shape high-impact initiatives
  • Brief senior leadership regularly on findings, competitive comparisons, and forward-looking scenarios
  • Guide and support team members conducting data analysis and opportunity exploration

Requirements:

  • 10+ years of experience in retail operations, strategy, performance improvement, or business analytics
  • Proven ability to translate complex data into strategic insights for senior leaders
  • Experience with benchmarking, dashboard development, and external market analysis
  • Deep understanding of retail performance levers including pricing, promotions, labor, throughput, and customer experience
  • Familiarity with AI applications and emerging retail technologies
  • Exceptional communication skills with the ability to craft concise, executive-level narratives
  • Bachelor’s degree required
  • MBA or advanced degree preferred

Additional Information:

Job Posted:
March 13, 2026

Work Type:
On-site work
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