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Director, Regulatory Compliance

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Randstad

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Location:
Canada , Toronto

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Category:
Finance

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Contract Type:
Not provided

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Salary:

150000.00 - 175000.00 USD / Year
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Job Description:

Our client, a reputable financial institution, is seeking a seasoned Director, Regulatory Compliance to provide strategic leadership across enterprise-wide compliance functions. This role will serve as the Bank’s Privacy Officer and play a critical role in ensuring adherence to applicable federal and provincial privacy legislation, as well as broader regulatory compliance obligations. The successful candidate will oversee key programs including privacy governance, complaint handling, and issue management, while acting as a central liaison with regulatory bodies. This is a high-impact leadership position requiring both strategic oversight and hands-on execution within a dynamic regulatory environment.

Job Responsibility:

  • Act as the Bank’s Privacy Officer, overseeing the Privacy Program and ensuring compliance with applicable legislation (e.g., PIPEDA and provincial privacy laws in Quebec, British Columbia, and Alberta)
  • Lead the Bank’s Complaint Handling Program, ensuring complaints are managed, tracked, and reported in accordance with regulatory expectations
  • Oversee the issue management framework, ensuring regulatory obligations, controls, and audit findings are accurately tracked and resolved within established timelines
  • Maintain and enhance the regulatory compliance management inventory, ensuring ongoing alignment with evolving legal and regulatory requirements
  • Identify, assess, and prioritize compliance risks, and develop actionable mitigation plans
  • Prepare and review regulatory filings, applications, and reports for agencies such as the Office of the Privacy Commissioner and FCAC
  • Provide strategic guidance on compliance governance, risk mitigation, and awareness initiatives across all business units
  • Represent the organization in interactions with regulators and at industry forums, including participation in associations and conferences

Requirements:

  • Minimum 5+ years of experience in a senior regulatory compliance or privacy role within the financial services sector
  • Strong knowledge of privacy legislation and regulatory compliance frameworks in Canada
  • Demonstrated experience working with regulatory bodies such as OPC, OBSI, OSFI, and FCAC
  • Proven ability to manage consumer complaints and regulatory reporting requirements
  • Experience leading or managing compliance-related projects or enterprise initiatives
  • Strong stakeholder management and communication skills, with the ability to influence at senior levels
  • Proficiency in Microsoft Office Suite, particularly Excel and Word
  • Fluency in Mandarin (preferred) and/or Cantonese is considered an asset
  • Relevant certifications in compliance, risk management, or privacy (e.g., CIPP, CAMS, CRCM) are advantageous

Nice to have:

  • Fluency in Mandarin (preferred) and/or Cantonese is considered an asset
  • Relevant certifications in compliance, risk management, or privacy (e.g., CIPP, CAMS, CRCM) are advantageous
What we offer:
  • Opportunity to lead enterprise-wide compliance and privacy programs
  • High visibility role with direct interaction with regulators and senior leadership
  • Influence organizational risk posture and compliance strategy
  • Collaborative environment spanning multiple business units
  • Exposure to industry forums and regulatory developments

Additional Information:

Job Posted:
May 03, 2026

Expiration:
June 26, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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