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Director - Recording and Transcription Services

https://www.randstad.com Logo

Randstad

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Location:
Australia , Canberra

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Category:
-

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Contract Type:
Not provided

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Salary:

140000.00 - 160000.00 AUD / Year

Job Description:

A significant Government Agency is seeking a high-calibre candidate to lead a critical, large-scale service delivery project. This is a rare opportunity to lead the design and implement a new service delivery model for Recording and Transcription Services. This role is not merely about contract management; it is about designing, scoping, and building an entire operational ecosystem from the ground up.

Job Responsibility:

  • Capability Scoping: Lead a comprehensive gap analysis to determine the systems, infrastructure, and technical requirements needed for a robust internal service
  • Service Design: Develop the end-to-end service delivery model, ensuring high-fidelity outputs and seamless integration with existing Agency workflows
  • Workforce Architecture: Identify the specific skillsets and recruitment strategies required to build and manage a specialist internal team
  • Implementation Leadership: Oversee the transition from external providers to an internalised model, ensuring service continuity and data integrity
  • Executive Advisory: Provide authoritative briefings to senior leadership on technical requirements, system risks, and operational milestones

Requirements:

  • Proven Experience: Significant history in building or operating transcription services within complex legal, regulatory, or quasi-judicial environments
  • Technical Acumen: Deep knowledge of the digital recording systems, hardware, and software platforms required to support large-scale operations
  • Operational Delivery: While procurement experience is valued, you must demonstrate hands-on experience in the actual delivery or management of these services
  • Strategic Discretion: The ability to operate effectively within a sensitive and confidential project environment
  • Must be an Australian Citizen to apply
  • Must have valid Police Check

Additional Information:

Job Posted:
March 25, 2026

Expiration:
April 04, 2026

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