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We’re seeking an experienced and strategic Director, Quality Assurance to lead AbsenceSoft’s Quality Assurance function. This role will ensure the highest levels of software reliability, performance, and compliance across our leave management solutions. You’ll oversee QA strategy, testing frameworks, and automation processes while building and mentoring a high-performing QA team. The ideal candidate is a collaborative leader passionate about innovation, accountability, and continuous improvement.
Job Responsibility:
Define and execute the overall quality vision, strategy, and roadmap to align with business and product goals
Innovate new approaches to increase product quality using AI and automation tools
Oversee test planning, execution, and defect management across multiple product lines
Drive adoption of automation frameworks and continuous integration practices
Ensure software quality standards comply with industry regulations and company requirements
Collaborate closely with Product, Engineering, and Customer Success teams to ensure high-quality product delivery
Establish and track key quality metrics to drive accountability and continuous improvement
Develop, mentor, and manage QA team members, fostering growth and professional development
Partner with engineering leadership to integrate QA best practices into the development lifecycle
Lead risk assessment processes and develop mitigation strategies to ensure product reliability
Requirements:
Bachelor’s degree in Computer Science, Engineering, or a related field (Master’s preferred)
10+ years of experience in software QA, with at least 5 years in a leadership role
Proven success in leading QA strategy, automation, and cross-functional collaboration
Strong leadership and people management skills, with the ability to inspire high-performing teams
Deep expertise in QA methodologies, tools, automation frameworks, and CI/CD practices
Ability to define and measure quality metrics for product success
Strong communication and collaboration skills across technical and business teams
Experience in SaaS, HR technology, or compliance-driven environments preferred
Strategic thinker with data-driven decision-making ability
Familiarity with AI-driven quality improvements and innovation in testing
High emotional intelligence and commitment to a culture of quality-first practices
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