Director, Project Program Management, CVS Health

CVS Health

Location:
United States, Hartford

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

100000.00 - 231540.00 USD / Year

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Job Description:

We are seeking a highly skilled and motivated Director, Project Program Management to join our team. This role is pivotal in managing the delivery of AI projects, working closely with matrixed business SMEs and technical teams. The ideal candidate will have a strong background in AI development (personas, agents, automations), data management, and business testing AI solutions, with the ability to oversee project timelines, budgets, and deliverables effectively.

Job Responsibility:

Gather requirements, develop AI solutions (Persona's, Agents, Automations) that meet aggressive business goals and objectives
Meet project plan deliverables, including timelines, budgets, and resource allocation
Identify and manage project risks, issues, and dependencies
Oversee business testing to ensure the effectiveness and accuracy of AI solutions
Act as a liaison with the DDAT team to ensure alignment and integration
Collaborate with matrixed business SMEs and technical teams to ensure successful delivery of AI projects
Mentor and share AI development knowledge and best practices with other team members
Monitor and evaluate the effectiveness of AI solutions in production and embrace continuous improvement solutions
Work closely with business partners to explore and identify innovative AI opportunities
Provide insights and recommendations on how AI can be leveraged to achieve business objectives
Stay updated on the latest AI trends and technologies to inform business partners of new possibilities
Keep up to date on new AI development tools and technologies to provide the best possible solutions

Requirements:

10-15 years' work experience in AI and automation solution delivery combined
Understanding of AI persona development and implementation
Ability to work effectively in a matrixed environment
Adept at execution and delivery of technical solutions(planning, delivering, and supporting skills)
Adept at collaboration and teamwork
Experience with Microsoft Copilot Studio
Mastery of problem solving and decision making skills
Mastery of growth mindset (agility and developing yourself and others) skills

Nice to have:

Experience creating Microsoft Copilot agents and flows that can utilize power tools for automation solutions (Power Apps, Power Automate, Power BI, Power Admin Studio)
Experience with Python, API's, and JSON is a plus
Experience with project management tools and methodologies
Understanding of change management principles and practices
Familiarity with DDAT frameworks and methodologies
Ability to manage multiple priorities

What we offer:

Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance
Retiree medical access

Additional Information:

Job Posted:
May 24, 2025

Expiration:
May 25, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Director, Project Program Management