Director, Project Management Job at Mastercard (O Fallon)

Job Description

Mastercard Loyalty Solutions is the world's largest loyalty company, a service division within Mastercard that provides reward programs, offers, and benefits to both financial institutions and merchants. We manage over 600 million accounts on our loyalty systems, serving over 2,000 global clients. We offer an end-to-end outsourced service and are at the forefront of next-generation loyalty solutions, including Merchant Offers, Pay with Points, Promotions, and more. Our global team consists of 900 loyalty specialists working across the world, leading the integration of loyalty with payments. Loyalty is focused on driving revenue through our proprietary platforms and partnership network. We are on a transformational journey, with ambitious goals and currently seeking a Director of Project Management, Global Loyalty to join our organization and be accountable for number of strategic initiatives.

Job Responsibility

Leads assigned projects to ensure contractual objectives, delivery on-time and strategic goals are met
Ensures delivery of strategies that have been created for key projects that integrate multiple MasterCard products and services into a single, coordinated effort
Contributes to enhancements to product Best Practices methodology
Leads a cross functional collaboration to ensure delivery is met on time, and progress is made with strong momentum
Manages communication with key stakeholders with regular status updates on progress across key areas
Analyses and validates market readiness and implement ability of MasterCard's key products and services
Acts as central point of contact for customers and/or MasterCard customer representatives
Ensures customer satisfaction is measured through regular implementation administration of post-implementation and in-progress reviews
Develops qualitative and quantitative implementation benchmarks for all product areas supported to maximize staff effectiveness

Requirements

Minimum 8+ years of experience in project management
Demonstrated ability to act with a persistent and relentless sense of urgency
Proven ability to manage multiple projects at a time while paying strict attention to detail
Excellent verbal, presentation, and written communication skills with ability to effectively communicate to many audiences, from technical resources to client marketing leads
Strong ability to lead cross-functional teams
Analytical Thinking/Problem Solving
Bachelor’s degree required
Competency with Microsoft Office including Word, Excel, and PPT
Travel Required - ~25%

What we offer

Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
flexible spending account and health savings account
paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire
10 annual paid U.S. observed holidays
401k with a best-in-class company match
deferred compensation for eligible roles
fitness reimbursement or on-site fitness facilities
eligibility for tuition reimbursement

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Director, Project Management

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