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The Director, Project Management Office (PMO) will lead the development of a high-performing, enterprise PMO, with a strong focus on people leadership, capability building, governance and standardization on best practices, and organizational alignment. This role is responsible not only for ensuring effective project delivery, but also for developing talent, fostering a culture of accountability and collaboration, and embedding project management excellence across the organization.
Job Responsibility:
Provide day-to-day leadership of the PMO, ensuring consistent application of methodology, governance, and delivery standards
Act as the primary escalation point for delivery risks, resourcing constraints, and cross-team dependencies
Build, lead, and mentor a high-performing team of project managers and analysts
Lead with a coaching mindset, adapting approach to different personalities, experience levels, and working styles
Establish clear roles, career paths, and development plans to grow PMO talent
Foster a culture of accountability, collaboration, and continuous improvement
Coach and support project leaders across the organization, elevating enterprise project management capability
Establish and evolve the PMO as a center of excellence, with a strong focus on enabling people and teams to succeed
Provide value to the business and the various stakeholders in frequently providing advice and guidance from the PMO's unique perspective
Develop and implement frameworks, tools, and training to standardize and elevate project delivery
Align project portfolio with Farber's strategic priorities and business goals
Oversee the intake, prioritization, and execution of enterprise-wide initiatives
Ensure consistent application of project management methodologies (Agile, Waterfall, or hybrid)
Monitor project performance, risks, and resource capacity across the portfolio
Provide clear, actionable reporting and insights to senior leadership
Seek guidance from senior leadership when necessary
Build credibility with senior leaders and subject matter experts who may challenge process, timelines, or priorities
Influence alignment across strong personalities and competing viewpoints, using a combination of data, empathy, and sound judgment
Navigate resistance constructively balancing firmness on standards with flexibility in approach
Act as a trusted advisor who can both challenge and support stakeholders to improve outcomes
Translate PMO structure into practical value, ensuring teams see governance as an enabler rather than a constraint
Establish governance structures that promote transparency, accountability, and informed decision-making
Proactively identify and mitigate risks across the project portfolio
Ensure adherence to best practices, internal controls, and regulatory requirements, while applying sound judgment and pragmatism to fit the needs of the business
10+ years of progressive experience in project management/program management, with at least 5 years in a leadership role
Demonstrated success building, scaling, or transforming a PMO, ideally within professional or financial services
Strong track record of leading and developing high-performing teams
Exceptional stakeholder management and communication skills, with a demonstrated ability to influence and align teams from the individual contributor to the executive level
Expert-level knowledge of both Agile and traditional project management methodologies and the ability to apply them appropriately
Strong understanding of system architecture, application models, data flows, and integrations
Exceptional communication and executive presentation skills
A strategic and data-driven mindset, with a passion for creating processes that are both effective and efficient
Post-secondary degree/diploma required
MBA or relevant advanced degree is an asset
Inspirational leadership and talent development
Strategic thinking and business acumen
Execution and results orientation
Change leadership and adaptability
High emotional intelligence and the ability to build trust with diverse, strong-minded stakeholders
Skilled at influencing without direct authority in complex, matrixed environments
Balances structure and discipline with flexibility and pragmatism
Confident communicator who can challenge constructively and navigate difficult conversations
Resilient and composed in the face of ambiguity, pushback, or competing priorities
Strong business judgment and ability to connect project delivery to real outcomes
Nice to have:
MBA or relevant advanced degree is an asset
What we offer:
Remote work model
Vacation and wellness days
Extended health and dental coverage, plus virtual doctor services
Employee Assistance Program and mental health resources