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The Director, Merchandising & Marketing Project Management will serve as a strategic partner to the leadership team, supporting the delivery of high-impact initiatives that drive merchandising and marketing excellence, partner experience, and revenue growth. This role will manage the roadmap for the team, drive cross-functional alignment, and ensure the successful execution of initiatives. The ideal candidate is a collaborative results-oriented leader with deep experience in transformation, program and project management, particularly in merchandising and marketing functions.
Job Responsibility:
Translate strategic goals into actionable transformation plans and execution roadmaps
Partner with Merchandising & Marketing leaders to align initiatives with growth objectives and operational end states
Develop project management toolkit, drive standardization of tools, and build skills of identified project managers supporting team initiatives
Direct / indirect oversight of project managers supporting Merchandising & Marketing
Develop or review initiative workplans to ensure include cross-functional buy-in, change management, rollout plans, and KPI’s to monitor achieving expected results
Lead day-to-day oversight of transformation program, partnering with project managers to ensure milestones are met and risks mitigated
Develop and maintain KPIs, and reporting dashboards for executive visibility
Collaborate with HR and Communications to drive change management and internal messaging
Facilitate Steering Committee and ELT updates with clear, concise reporting and presentations
Requirements:
Bachelor’s degree in business, Marketing, Operations, or related field
10+ years of experience in project/program management, with at least 5 years in a leadership role
Project Management Professional certification and Project Management Office Certified Practitioner preferred
Proven experience in commercial transformation, managing complex, cross-functional programs in a fast-paced and matrixed environment
Experience working through technology integrations
Strong understanding of go-to-market strategies, CRM systems, and sales enablement frameworks
Exceptional communication and presentation skills
Ability to influence and engage senior stakeholders
Proficiency in project management tools (e.g., Smartsheet, Asana, MS Project) and data visualization platforms (e.g., Power BI, Tableau)
Expert in Change Management
Strong Analytical & Problem-Solving skills
Proven ability to lead with a customer-centric mindset
Strong Business Acumen (P&L Understanding)
Be adaptable and resilient through rapid growth of business
Ability to communicate and influence across all levels and areas of the business
What we offer:
Benefits on Day 1
Health/Rx
Dental
Vision
Flexible and health spending accounts (FSA/HSA)
Supplemental life insurance
401(k)
Paid time off
Paid sick time
Short term & long term disability coverage (STD/LTD)