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The Real‑Time Payments International (RTPI) team is seeking an experienced Director, Program Management to orchestrate, plan & lead end‑to‑end execution of RTP products and services across global live markets, aligning multiple teams and stakeholders. This role is accountable for ensuring that RTPI products and services are delivered with rigor, predictability, and quality in a highly complex, matrixed environment. Success requires strong planning & orchestration across different Product Vertical, Technology, Operations, Markets, and Go‑To‑Market teams, aligning multiple stakeholders around shared priorities, milestones, and outcomes.
Job Responsibility:
Orchestrate coordinated execution across a shared-ownership model, aligning multiple teams and stakeholders on priorities, milestones, dependencies, risk mitigation, and outcomes through strong influence
Translate strategy and roadmaps into integrated execution plans, ensuring clarity on sequencing, ownership, and interdependencies across programs and initiatives
Establish and maintain execution rigor, including planning cadence, progress tracking, milestone management, and transparent reporting
Proactively identify and mitigate risks and issues, anticipating cross-team, cross-market, and platform-level impacts on outcomes
Operate effectively in a complex, matrixed environment, driving alignment and accountability without direct authority through trusted stakeholder relationships
Inspect execution and outcomes rigorously, using delivery metrics and reviews to ensure commitments are met and corrective action is taken as needed
Act as a senior escalation and coordination point, resolving delivery challenges across teams and organizational boundaries
Enhance RTP program management capabilities and agile practices across Product & Engineering teams
Requirements:
Senior-level leadership experience coordinating large, complex initiatives in global, highly matrixed organizations with shared ownership across multiple functions
Proven ability to align diverse stakeholders and drive outcomes through influence rather than authority, including senior leaders across Product, Technology, Operations, Markets, and GTM
Strong execution and operational discipline, with experience establishing planning cadences, tracking progress, managing dependencies, and driving transparency through metrics and reporting
Demonstrated strength in risk and issue management, with the ability to anticipate challenges, surface them early, and navigate trade-offs to protect outcomes
Solid business and platform understanding, including how platforms, integrations, and organizational capabilities come together to deliver scalable services in multi-party ecosystems
Exceptional communication and leadership presence, effective at engaging and influencing audiences from executive leadership to delivery teams
Preferrable to be a certified practitioner in either Prince2, Agile Program Management or similar qualification