Director, Program Management, Technical Services, NAM

As the Director of Professional Services Program Management, you will lead a regional team responsible for overseeing complex customer deployments of Palo Alto Networks solutions. This role is accountable for ensuring successful program delivery across a portfolio of customer engagements while enabling customers to realize the full value of their investment. You will provide strategic leadership for program execution across the theater, driving operational excellence, delivery consistency, and strong customer outcomes. In partnership with the Global PMO and cross-functional teams, you will help establish scalable delivery standards, improve program governance, and advance best practices across Professional Services. With a strong focus on both customer success and business performance, you will oversee a portfolio of enterprise programs while guiding teams responsible for delivering complex security deployments in some of the world’s most demanding environments.