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Director, Product Operations Strategist (Data Analytics Focus)

United States, Troy 197000.00 - 240000.00 USD / Year · Job Posted February 20, 2026
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Job Description

The Senior Manager of Product Operations plays a pivotal role in driving operational excellence across the product organization, with a strong focus on leveraging data analytics to inform strategy, optimize processes, and improve product outcomes. This role partners closely with product managers, engineering, and business stakeholders to ensure data-driven decision-making and efficient execution of product initiatives.

Job Responsibility

  • Shape and refine product and the business strategy by synthesizing customer insights, pipeline and bookings data, competitive insights, market intelligence, and objectives into actionable plans
  • Partner with Product, Engineering, Sales, Marketing, delivery teams, supply chain, and Finance to align priorities and streamline processes across the product lifecycle
  • Build scalable operating mechanisms for planning, roadmapping, KPI tracking, and cross-functional reviews
  • Develop and maintain dashboards, KPIs, and reporting frameworks to monitor product performance and operational efficiency
  • Lead deep-dive analyses to uncover insights that inform business & product strategy, customer behavior that drives business impact
  • Collaborate with data science and analytics teams to ensure accurate and actionable data availability
  • Drive operational processes such as product planning, roadmapping, and release management
  • Standardize and optimize workflows across product teams to improve velocity and alignment
  • Facilitate cross-functional collaboration and communication between product, engineering, design, and business units
  • Own and manage product operations tools (e.g., Jira, Confluence, Aha!, Productboard) and ensure best practices are followed
  • Implement governance frameworks for prioritization, decision-making, and resource allocation
  • Identify bottlenecks and inefficiencies in product development and delivery processes
  • Recommend and implement improvements based on data insights and stakeholder feedback
  • Act as a strategic partner to product leadership, providing data-backed recommendations and operational support
  • Communicate findings and recommendations clearly to both technical and non-technical audiences

Requirements

  • Bachelor’s degree in Business, Data Science, Engineering, or related field
  • Master’s degree preferred
  • 10+ years of experience in product operations, business operations, or analytics roles within a tech or product-driven organization
  • Strong analytical and strategic thinking
  • ability to structure ambiguous problems
  • Strong proficiency in data analytics tools (e.g., SQL, Tableau, Power BI, Looker)
  • Experience with product management tools and agile methodologies
  • Proven ability to lead cross-functional initiatives and drive operational improvements
  • Ability to influence without authority in fast-paced, matrixed environments
  • Excellent communication, organizational, and stakeholder management skills

What we offer

  • Private health care effective day 1 of employment
  • Life and accident insurance
  • Paid Time Off (Holidays, Vacation, Designated time off, Parental leave)
  • Relocation assistance may be available
  • Learning and development opportunities
  • Discount programs with various manufacturers and retailers
  • Recognition for innovation and excellence
  • Opportunities to give back to the community
  • Tuition Reimbursement

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