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This role leads a team of Product Managers owning capabilities fundamental to the Coursera consumer and enterprise learner experiences across skills and verification capabilities. These include the skills, careers and mastery taxonomies, various forms of assessments and diagnostics, and integrity checks. The Director of PM is a player/coach who sets product strategy, prioritizes the highest-impact opportunities, and partners closely with Engineering, Design, Data, and Growth to ship consumer and enterprise learner-facing experiences at scale. This role also brings a practical approach to using AI—applying personalization, recommendations, and adaptive experiences to improve how learners discover, engage with, and complete content. Within the broader org, this role connects content, platform capabilities, and skills and verification functionality into a cohesive learner experience that continues to improve over time.
Job Responsibility:
Define and drive the product strategy and roadmap for the Skills & Verification product group which comprises the Skills & Credentials, Assessments, and Integrity & Grading teams
Lead and develop a team of Product Managers, setting clear priorities advancing Coursera’s skills mastery and verification solutions
Partner closely with peer product organizations developing adaptive learning and interactive practice solutions as well as the broader Content and Teaching & Learning organizations
Own key metrics and identify opportunities to improve enrollment, depth of engagement, and long-term retention across web and mobile
Partner with Engineering, Design, Data, Growth, and Marketing to deliver high-impact, experiment-driven product initiatives
Evolve a rigorous experimentation framework (A/B testing, cohort analysis, behavioral insights) to inform prioritization and investment decisions
Integrate AI-driven features such as personalization, recommendations, and adaptive experiences to improve learner outcomes
Identify opportunities to replace manual or static experiences with AI-driven solutions that scale without increasing operational overhead
Align cross-functional stakeholders around a clear learner-first vision while ensuring measurable business impact
Requirements:
7+ years of product management experience shipping consumer-facing digital products
3+ years of experience managing Product Managers or leading cross-functional teams through influence
Exposure to both consumer and enterprise learner markets
Demonstrated history of owning and improving measurable metrics such as activation, engagement, retention, or conversion
Experience leading cross-functional initiatives with Engineering, Design, and Data partners from strategy through execution
Experience developing product roadmaps and translating strategy into shipped features
Strong foundation in experimentation methodologies, including A/B testing and data-driven product iteration
Experience applying AI/ML (e.g., LLMs, recommendation systems) to shipped product experiences such as personalization, content generation, or workflow automation
Comfort using AI tools in day-to-day product development (e.g., prototyping, analysis, or content iteration)
Nice to have:
Experience working on consumer marketplace, subscription, or growth-stage technology products
Experience optimizing multi-step user funnels across web and mobile platforms
Background in education technology, content platforms, or mission-driven consumer products
Experience with assessment generation, quizzes, questions banks as well as integrity solutions such as Turnitin and Honorlock
Ability to rethink traditional product experiences using new capabilities (including AI), rather than defaulting to existing patterns
Experience operating in ambiguous, 0-to-1 environments and building systems that scale efficiently
Passion for expanding access to education and improving global learner outcomes
What we offer:
comprehensive health and wellness benefits
bonus and RSU equity programs
global perks designed to help you grow and thrive wherever you are