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Mastercard Logo Mastercard · IT - Software Development

Director, Product Management

United Kingdom, London · Job Posted May 31, 2026
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Job Description

Mastercard's Services organization is a key growth engine, delivering innovative solutions that help our customers thrive. By integrating proprietary data, cutting-edge technology, expert insights, and strategic expertise, Services plays a critical role in driving Mastercard's differentiation and business growth. The Consumer Acquisition & Engagement (CA&E) team focuses on products and solutions that address dynamic market needs. We are seeking a Regional Director Commercialization lead UK&I to oversee sales enablement, go-to-market strategies and the commercialization of key CA&E services and platforms, including Marketing Services, Rewards, Offers, and Personalization. This role acts as a vital conduit between Product and Services Business Leads/ Account Managers, crafting scalable sales strategies, business models, and segment narratives that drive customer value and Mastercard's revenue growth. Reporting into the Regional CA&E Product Lead, the Director will ensure the enablement of our key stakeholders to deliver and accelerate CA&E revenue.

Job Responsibility

  • Drive Growth: Lead the expansion of the CA&E business across Europe and UK&I division by aligning sales strategies with customer and market needs
  • Tailored Product Narratives: Customize product messaging for diverse customer segments
  • Sales Support: Contribute to key client JVIs and RFPs
  • Scalable GTM Strategies: Create 1:M strategies to expand the reach and relevance of existing products
  • Sales Plays: Partner with Product Management and Sales Teams to design and execute impactful sales disciplines
  • Innovative Constructs: Develop and execute creative go-to-market frameworks, including Cash Conversion, Pay-for-Performance (P4P), and Conversion Assurance models
  • Customer Engagement: Work closely with Sales to understand and embed customer needs into solutions, meeting directly with clients when necessary
  • Enablement Materials: Collaborate with Marketing to produce compelling sales tools and resources
  • Market Intelligence: Analyze and understand competing solutions and market trends to position Mastercard's offerings effectively

Requirements

  • Proven experience as a sales or client services leader with a demonstrated ability to drive growth
  • Strong business acumen and a track record of delivering innovative, customer-centric solutions
  • Extensive experience launching and scaling products in dynamic markets
  • Consultative mindset with the ability to craft compelling, customer-tailored narratives
  • Skilled in influencing and motivating teams, with a vision for unifying sales stakeholders around strategic goals
  • Expertise in developing go-to-market strategies and sales enablement plans
  • Recognized as a senior subject matter expert capable of navigating complex deals and engaging with executive-level clients
  • Deep understanding of consumer, industry, and market trends
  • Creative problem solver with the ability to generate out of the box solutions and build alignment across diverse teams
  • Growth-oriented and adaptable, thriving in fast-paced, rapidly evolving environments
  • International and matrixed organizational experience is highly desirable
  • Exceptional networking, communication, and storytelling skills, with a strong focus on results and urgency

Nice to have

International and matrixed organizational experience is highly desirable

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