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Director Product Management

Alaska Air Group

Location:
United States , Seatac

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

198450.00 - 307600.00 USD / Year

Save Job

Job Responsibility:

Defines the overall Digital experience Vision and Product Road Maps
Defines the vision and product road maps for key sections of Alaska's guest digital offerings in the Loyalty space
Crafts the digital product strategies based on data, including transactional data, usage statistics, primary customer research, and industry analyst reports
Stays current with travel and other relevant industry trends and how they apply to Alaska
Ensures a good and continuous understanding of competitor capabilities and how Alaska competes
Communicate and get buy-in into vision and road map by key stakeholders throughout the company, including senior executives
Guides the Digital Products Through Delivery
Leads the execution of the roadmaps in partnership with world-class engineering and user experience design teams
Creates key product metrics and goals and delivers against them, identifying a plan to deliver those objectives with feature improvement ideas
Ensures team delivers the right quantity and quality of product inputs (e.g. stories, timely tradeoff decisions) into the technology team for delivery
Provides decision support to product management team and helps them navigate communication with senior colleagues when necessary
Makes key tradeoff decisions when required, smartly using data when it exists and solid judgement when it doesn't
Engages in constructive debate with - and delivers tough messages when needed to key stakeholders (including senior executives) while maintaining professional and productive relationships
Selects and manages key vendors as needed
Improves the Product Management Function
Significantly shapes the product discovery and definition process
Incorporates lean concepts in our product management thinking and processes to increase team agility
Leads the way in incorporating more/better data into our product discovery and definition processes
Builds High Performing Teams
Attracts and retains a talented and results-focused team while using sound strategies for improving poor performance
Coaches members of the team and mentors them to become great product leaders
Succeeds as a manager with a demonstrated ability to lead through others

Requirements:

8 years of experience in product management
5 years of leadership experience, with at least 2 of those years directly leading people
Bachelor’s degree with a focus in business, computer science or related field, or an additional two years of relevant training/experience in lieu of this degree
Demonstrated history of defining a product management process
Fluent in agile product development concepts from the product management point of view
Ability to prioritize well, communicate clearly and drive focus and excellence with a strong, talented, opinionated team
Demonstrated history of delivering results in improving guest experience
Expert in using customer research, web analytics, financial and other data to prioritize plans
Demonstrated ability to manage products that span from digital to physical environments (such as retail BOPIS)
Highly organized with keen attention to detail
Comfortable in a fast-paced environment
Comfortable with ambiguity and passionate about change
High school diploma or equivalent is required
Minimum age of 18
Must be authorized to work in the U.S

Nice to have:

MBA or equivalent work experience is preferred
Significant experience working on large B2C businesses that span digital and physical environments
Knowledge of the airline and/or travel industries and related technologies
Deep working knowledge of lean concepts
Experience negotiating and/or managing vendors where spend exceeds $100K/year

What we offer:

Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air with high priority status
Select number of confirmed travel credits provided annually
Comprehensive well-being programs including medical, dental and vision benefits
Generous 401k match program
Annual bonus plans
Generous holiday and paid time off

Additional Information:

Job Posted:
May 20, 2026

Expiration:
May 26, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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