Director, Product Management - Customer Fraud Products Job at Capital One (McLean)

Director, Product Management - Security & Data Intelligence Solutions

Director, Product Management - Security & Data Intelligence Solutions Product M...

Location

United States , McLean; Richmond; New York; Chicago; Riverwoods

Salary:

209500.00 - 286900.00 USD / Year

Capital One

Expiration Date

Until further notice

Requirements

At least 7 years of experience working in Product Management
A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)
A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration

Job Responsibility

Define solutions for the Global Payment Network, focusing on resilient architecture that anticipates emerging threats in real-time
Lead solutions for multi-factor, biometric, and behavioral authentication solutions that eliminate friction while maximizing security
Design intelligent solutions that identify and neutralize sophisticated fraud patterns before they impact the ledger
Define new ways to transform raw network data into actionable products—such as real-time spend insights, identity verification services, and loyalty-driving data tools—that provide tangible value to our customers
Partner with platform product teams and engineering teams to ensure that complex security requirements are translated into scalable code that can handle global transaction volumes

What we offer

Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
Health, financial and other benefits

Fulltime

Product Director, Payment Fraud

This role will be part of Airwallex’s Risk Platform team, building out our Anti-...

Location

Singapore; Australia; China; Hong Kong , Singapore; Melbourne; Sydney; Shanghai; Hong Kong SAR

Salary:

Not provided

Airwallex

Expiration Date

Until further notice

Requirements

7 to 15 years of overall professional experience
5+ Years of experience in Payments Fraud or Payments Risk Management
Experience in product management, go-to-market propositions, product design, product planning and development
Excellent analytical, problem-solving, and communication skills
Demonstrated high academic achievements across your Bachelor’s or higher degree in a STEM field
Experience in Fintech or other domains with high conceptual complexity

Job Responsibility

Lead the strategy for our Payment fraud products and prioritise the roadmap for key features and capabilities
Work with commercial strategy teams to develop and enrich our customer facing fraud management offerings
Oversee the product lifecycle of our fraud prevention capabilities and tools for our risk analytics and operation teams and customers
Work with the risk analytics team to develop and implement fraud detection and prevention solutions, and monitor their effectiveness
Lead cross-functional teams, including engineering, data science, legal and compliance teams to develop market leading products that align with business objectives and regulatory requirements.
Manage Airwallex’s team of Fraud Analysts and ensure proactive monitoring of fraud metrics, identification of patterns and trends, and gathering of insights to improve fraud prevention strategies and tooling.

Fulltime

Product Director, Payment Fraud

This role will be part of Airwallex’s Risk Platform team, building out our Anti-...

Location

United States , San Francisco

Salary:

200000.00 - 270000.00 USD / Year

Airwallex

Expiration Date

Until further notice

Requirements

7 to 15 years of overall professional experience
5+ Years of experience in Payments Fraud or Payments Risk Management
Experience in product management, go-to-market propositions, product design, product planning and development
Excellent analytical, problem-solving, and communication skills
Demonstrated high academic achievements across your Bachelor’s or higher degree in a STEM field
Experience in Fintech or other domains with high conceptual complexity

Job Responsibility

Lead the strategy for our Payment fraud products and prioritise the roadmap for key features and capabilities
Work with commercial strategy teams to develop and enrich our customer facing fraud management offerings
Oversee the product lifecycle of our fraud prevention capabilities and tools for our risk analytics and operation teams and customers
Work with the risk analytics team to develop and implement fraud detection and prevention solutions, and monitor their effectiveness
Lead cross-functional teams, including engineering, data science, legal and compliance teams to develop market leading products that align with business objectives and regulatory requirements
Manage Airwallex’s team of Fraud Analysts and ensure proactive monitoring of fraud metrics, identification of patterns and trends, and gathering of insights to improve fraud prevention strategies and tooling

What we offer

Medical, dental, and vision insurance
401(k) plan
Short-term and long-term disability
Basic life insurance
Well-being benefits
20 paid days of vacation
12 paid days of company holidays

Fulltime

Director of Product, Fraud and Risk

We’re looking for a Director of Product to lead the fraud and risk function for ...

Location

United States , San Francisco

Salary:

230000.00 - 260000.00 USD / Year

GoodLeap

Expiration Date

Until further notice

Requirements

10+ years of fraud, risk, identity, or trust & safety product experience in fintech, banking, lending, payments, or consumer finance
Proven success designing fraud/risk systems, working with DS/ML teams, and shipping high-impact risk products at scale
Deep understanding of fraud vectors (ATO, synthetic identities, mule accounts, friendly fraud, credit abuse, chargebacks)
Experience with KYC/AML, sanctions, adverse media, dispute regulations, and compliance alignment
Strong analytical abilities, fluent with metrics, funnels, decision trees, and interpreting model outputs
Ability to lead teams, influence senior stakeholders, and make crisp tradeoffs between risk mitigation and growth
High-signal communication: clear, structured, authoritative

Job Responsibility

Set and drive the end-to-end fraud and risk product strategy across credit products, consumer payments, and the homeowner app, delivering strong protection without compromising experience
Own the roadmap for fraud detection and risk scoring systems, and partner closely with Engineering and Data Science to advance models, rules, and real-time defenses
Partner with Security to strengthen identity and account integrity, shaping product-side risk controls (KYC/KYB, device intelligence, behavioral signals) that mitigate synthetic IDs, ATO, and mule activity
Lead the strategy to prevent fraud-driven disputes and chargebacks by strengthening upstream controls, improving decisioning logic, and reducing opportunities for abuse before they reach Operations
Analyze fraud patterns, model performance, losses, and false positives, and make sharp, data-driven decisions that reduce fraud while preserving customer experience
Manage key vendor relationships and evaluate new technologies, signals, and platforms that can strengthen our fraud and risk defenses
Collaborate with Compliance and Legal to ensure fraud and risk systems meet regulatory requirements and are audit-ready
Communicate risks, trends, and mitigation plans to senior leadership with clarity, urgency, and high signal

What we offer

bonus
equity

Fulltime

Product Director, Infrastructure

This strategic leadership role gives you full ownership of Airwallex’s money mov...

Location

Singapore , Singapore

Salary:

Not provided

Airwallex

Expiration Date

Until further notice

Requirements

Experience in Product Management, especially in platform/infrastructure products, go-to-market propositions, product design, planning, and development
2+ years of formal people management experience leading cross-functional teams
Proven ability to balance user needs and commercial strategy to drive meaningful product growth
Track record of taking products from ideation to delivery at global scale
Strong analytical skills, ability to solve complex problems, and comfort with data-driven decision-making
Ability to manage tradeoffs between long-term product vision and short-term growth objectives
Success thriving in fast-paced, cross-functional teams delivering rapid execution
Flexibility to work across global time zones
Exceptional English and Chinese communication skills, with the ability to clearly articulate product strategy to technical and non-technical audiences
Bachelor’s degree in Computer Science, Engineering, or a related field

Job Responsibility

Own the full lifecycle of money movement infrastructure, from strategy and roadmap planning to partner assessment, solution design, and delivery
Leverage AI/ML insights to optimize payment routing, reduce transaction costs, detect fraud, and improve operational efficiency
Communicate product strategy and prioritization with conviction, informed by deep user research, market insights, and competitive analysis
Manage and mentor a high-performing team of Product Managers, driving impactful outcomes in payments, settlements, and infrastructure projects
Collaborate with financial partners, engineering, operations, and commercial teams to build scalable, reliable, and compliant infrastructure that supports high-volume transactions and complex use cases
Serve as a subject matter expert, providing guidance and insights to stakeholders across business units
Rapidly iterate on new product launches, feature enhancements, and customer feedback, continuously improving speed, cost-efficiency, and customer experience in money movement and payment operations

Fulltime

Director of Product, Payments

As the Director of Product for Payments, you will own the product vision and exe...

Location

United States , New York; San Francisco

Salary:

260000.00 - 320000.00 USD / Year

Canary Technologies

Expiration Date

Until further notice

Requirements

6+ years in product management, including at least 3+ years in payments
Deep understanding of payment processing ecosystems: acquirers, processors, gateways, tokenization, PCI compliance, interchange economics, and payment methods (cards, ACH, wallets, bank transfers)
Track record of building and scaling payment products from 0 to 1 and at scale, with measurable business impact (TPV, revenue, margin improvement)
Experience navigating regulated environments and complex technical integrations with payment processors and PSPs
Strong product judgment for balancing security, compliance, user experience, and commercial outcomes in payment flows
Proven ability to drive enterprise deals where payments are a critical component
Experience with Vertical B2B SaaS is a strong plus
Technical fluency to partner with Engineering on payments infrastructure, API design, event-driven architectures, and fault-tolerant systems
Comfortable operating in a fast-paced, high-growth environment with evolving priorities and competing stakeholder needs

Job Responsibility

Own the end-to-end payments product strategy across the company
Define the multi-year vision that enables Canary to dramatically expand its Payments business
Expand payment processor integrations to unblock Sales and Activation globally
Prioritize integrations based on addressable market, enterprise deal requirements, and international needs
Build and scale payments infrastructure as a platform
Deliver capabilities like card-on-file, tokenization, fraud detection, chargeback prevention, surcharging, currency exchange, and reporting that all application teams can leverage
Coach for outcomes, build payments domain expertise, and develop technical product leaders
Orchestrate complex go-to-market motions with Sales, Partnerships, and Marketing
Structure payment processor agreements, enable the sales team on payment capabilities, and close enterprise deals where payments are a gating requirement
Operate in a fast-paced, high-accountability environment

What we offer

Canary Days: company wide days off each month
Self Improvement Club: budget towards purchases for personal goals
Professional Development Chats: budget for cross functional professional development conversations
Travel Reimbursement: travel stipend to visit offices in New York, San Francisco or Dallas
Personal Travel Reimbursement: credit towards stay at a hotel that Canary works with
Opportunity to earn a discretionary bonus and/or equity

Fulltime

Director, Engagement Management, NAM

BioCatch is the leader in Behavioral Biometrics, a technology that leverages mac...

Location

United States

Salary:

175000.00 - 195000.00 USD / Year

BioCatch

Expiration Date

Until further notice

Requirements

5+ years of managing high performing teams in the Engagement Management, Customer Success or Account Management fields
10+ years of experience as a Project Manager, Engagement Manager, or Customer Success Manager, with at least 5 years of fraud/ cyber security/ AML experience
Proven ability to manage and develop teams, establish operational objectives, and influence strategic direction
Continuous learning mentality
Exhibit excellent communication both written and verbal, presentation, organizational, and customer-orientation skills
Ability to prioritize and delegate effectively with follow up
Support and influence customer direction
Ability to handle customer escalations effectively
Demonstrate strong analytical skills and a foundational understanding of web and mobile app development

Job Responsibility

Manage and develop a team of engagement managers, providing coaching and mentoring to ensure team success
Provide strategic leadership, coaching, mentoring the team and fostering autonomy
Drive strategic planning and process improvement
Leading the region as part of the North American Leadership Team
Establish operational objectives linked to strategy and develop policies that affect immediate operations
Deliver compelling messages to various audiences
Support our customers through attending customer meetings and escalations as appropriate
Focusing on customer value creation, realization and growth
Identify opportunities for further product utilization and help the sales team realize them
Maintain a strict level of professionalism whenever representing BioCatch

What we offer

Flexible paid time off policy
Sick, Maternity/ Paternity, and other paid leaves
401(k) plan with up to 4% company match
Healthcare programs tailored to your needs
Life insurance
Wellness programs, EAP, and personalized health advocacy
Fully remote and shared space work options across the US
Monthly reimbursements for home internet and cell phone

Fulltime

Director, Debit Card Fraud Risk

The Fraud Risk and Control’s (FRC) Debit Card Team is responsible for ensuring t...

Location

United States , Westlake; Jersey City; Merrimack; Covington; Smithfield

Salary:

110000.00 - 222000.00 USD / Year

Fidelity Investments

Expiration Date

Until further notice

Requirements

Batchelor degree in economics, finance, data or computer science or similar technical fields
10+ years of work experience in finance and fraud or related fields
Proven experience in fraud management for payment cards in financial services industry
Familiarity with current trends and risks in the Payment Card Industry and debit cards specifically
Hands on experience in generating analytical insights from large scale data using python and SQL or similar programming languages
Experience in project management and problem solving in complex environment
Familiarity with process mapping, control design and fraud investigations
Excellent communication skills and ability to collaborate with a diverse set of key stakeholders

Job Responsibility

Design dashboards, reports and Key Performance Indicators and monitor that fraud losses, customer experience and costs are within the company’s expectations
Use data to generate insights, interpret trends and support root cause analysis
Support strategic changes and initiatives by designing and specifying fraud controls and ensure their effective implementation
Develop policies and procedures, conduct reviews to manage and mitigate fraud
Liaise and collaborate with key partner teams to ensure effective fraud controls are in place for the existing Debit Card Portfolios and for new strategic initiatives
Influence the broader strategic decisions of the Debit Card Product Team by providing fraud control insights and communicate the priorities of the FRC team
Collaborate with partner teams to respond to fraud events, mitigate risk and customer impact

What we offer

Comprehensive health care coverage and emotional well-being support
Market-leading retirement
Generous paid time off and parental leave
Charitable giving employee match program
Educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career

Fulltime

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Director, Product Management - Customer Fraud Products

Job Description

Job Responsibility

Requirements

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What we offer

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