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The Advanced Analytics team drives Credit Risk solutions and products that are globally scalable and provide value to the various parts of the credit lifecycle value chain. Developing relevant solutions that solve our customer’s credit risk problems while leveraging Mastercard assets is a key differentiator to grow revenue for our retail and commercial clients. Credit Risk management area serves as a key differentiator to optimize and grow revenue from consumers and small businesses for Mastercard. To this end, developing and managing a suite of product solutions through internal and external partnerships, creative constructs, solid frameworks and executable roadmaps are crucial drivers for commercialization and business impact. This role is for a Director, Product Management that will work across regional Product, Client Services & Delivery, Data & Engineering and the broader O&T teams to deliver truly differentiated Credit products, leveraging rich data resources, AI platform capabilities and near real-time execution.
Job Responsibility:
Maintain and manage product roadmap, ensuring feature prioritisation, product release planning and alignment with strategic objectives
Product management, including updating product documentation, monitoring budget and working closely with Product Owner on updates and reporting
Conceptualise solutions and features to meet customer needs, using feedback from and collaborating with customer facing teams
Create business requirements to support product development and take it through the elaborations with internal and external stakeholders as required
Help develop and maintain strategic product plans, including analysis of revenue opportunities, costs and risks
Analyze market trends, dynamics, and competition in order to inform product and go-to-market strategies
Provide support to sales and customer facing teams with communication and training on product functionality and roadmaps
Involvement in idea generation for enhancements to our products, including concept validation, business case development and planning
Effective engagement and relationship building with business partners across the Mastercard organisation, e.g. Sales, Solutions Delivery, Service management, Legal & Regulatory, Risk and Finance
Requirements:
Have been part of a cross-functional team and managed elements of a cross-functional project with demonstrated success building relationships and delivering results with global, multi-cultural and remote teams
Have experience of interaction with internal and external stakeholders at all levels, through participation in meetings, workshops and events, and be a strong, confident writer and speaker, able to communicate vision and roadmap effectively to a wide variety of stakeholders
Have financial and business acumen, as well as an understanding of the Mastercard organization’s strategic goals and mission
Be customer focused, constantly keeping customer needs front of mind when conceptualizing product features
Work collaboratively to solve problems, be proactive and be able to simplify complex information for effective communication
Nice to have:
Deep understanding of credit risk ecosystem, current market pain points, opportunities and emerging technologies and trends
Experience of involvement in developing product roadmaps, strategies and budget processes
Proactivity in seeking to challenge and improve processes with proven success