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We are seeking a visionary Director of Product Management, Business Applications to oversee and reimagine the core operational engines of our company: our proprietary user operations and support platform (Tarmac) and our risk and compliance review engine (ROME). Your mandate is to break linear scaling of operational headcount with business growth. By fundamentally rethinking how these platforms operate and aggressively integrating modern AI and LLM tooling, you will transform them from human-driven workflow tools into highly automated, AI-first systems.
Job Responsibility:
Define the AI-First Vision: Own the strategic roadmap for our proprietary Business Applications portfolio
Decouple Headcount from Growth: Identify and execute on high-leverage AI opportunities
Drive Ecosystem Integration: Work in lockstep with the teams managing our Salesforce ecosystem and our Insertion Order Campaign Management systems
Lead and Develop a Team: Manage, mentor, and grow a team of high-performing Product Managers
Cross-Functional Partnership: Act as the primary bridge between Product/Engineering and our global Operations, Support, and Risk teams
Drive Metrics that Matter: Own the KPIs for internal operational efficiency
Champion AI Innovation: Stay at the forefront of AI/ML advancements
Requirements:
8-10+ years of product management experience
at least 3+ years managing and scaling teams of PMs at the Senior Manager or Director level
track record of building complex operational workflows where AI has replaced or reduced human execution
deep understanding of how proprietary tools interact with major enterprise platforms and where AI models sit within that architecture
shipped AI into production and can point to operational metrics that moved
systems thinker
highly analytical and comfortable tying product features directly to P&L outcomes and operational efficiency metrics
prototype-first mindset
AI limitation judgment
exceptional communicator
What we offer:
global access to mental health and financial wellness support and resources
local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension)
time off work for vacation and other personal reasons