Director, Product Control Team Lead

• Lead the strategic development and implementation of Control Design and Inherent Risk Assessments/Ratings to proactively identify, evaluate, and mitigate potential risks at their earliest stages
• Drive and facilitate continuous risk management activities to ensure ongoing oversight, adaptation, and responsiveness to the evolving risk landscape
• Orchestrate and oversee Residual Risk remediation efforts for Tier 1-3 risks
• Manage the remediation of Quality Control (QC) findings
• Execute and enhance activities and monitoring controls to support operational and compliance risk management
• Provide guidance and support to GAU Owners and Control Operators
• Serve as point of contact for HR Senior Leadership Team (SLT) members
• Provide strategic leadership, direction, and oversight to teams
• Review, challenge, and design control enhancements
• Assess and mitigate risks, safeguarding the firm by ensuring compliance with laws, regulations, and policies
• Partner with leaders to ensure control policies align with regulatory requirements
• Collaborate with control leaders to identify and implement best practices
• Apply business and technology knowledge to strengthen the control environment

• 10+ years of experience in operational risk management, compliance, audit, or other control functions in financial services
• 8+ years managerial experience preferred
• Advanced knowledge of critical regulators, regulatory requirements, and Citi Compliance
• Demonstrated understanding of business procedures, financial services, and control/regulatory industry knowledge
• Comprehensive knowledge of Citi’s businesses, functions, and their risk profiles
• Ability to challenge existing practices and recommend risk and controls remediation
• Demonstrated ability to identify, measure, and manage key risks and controls effectively
• Adept at breaking down complex matters into core issues and root causes for effective resolution
• Strategic thought leader in driving control environment efficiency, effectiveness, and accurate reporting/escalation
• Excellent analytical and communication skills, with the ability to influence executive audiences
• Strong sense of accountability, ownership, and results orientation
• Ability to build trustworthy relationships with internal and external stakeholders

Master's degree preferred

• Discretionary and formulaic incentive and retention awards
• Medical, dental & vision coverage
• 401(k)
• Life, accident, and disability insurance
• Wellness programs
• Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays