Director, Product – Experience Strategy

We are seeking a DIRECTOR OF PRODUCT TO LEAD EXPERIENCE STRATEGY — the function responsible for defining SimpliSafe's multi-year product vision and delivering major new capabilities into our combined product and customer marketing CLV organization. This role operates on a 12-month-plus horizon. You envision what the SimpliSafe protection experience needs to become, build the roadmap to get there, and own the delivery of major new features and capabilities. Once a new capability ships — a new service, a reinvented experience, a new intelligence surface — the Director of Revenue & Retention will focus on growing and optimizing it against subscriber value targets. You are not a strategist without a delivery mandate. You own both the vision and the build. Your output is working product features that the Activation & Adoption and Revenue & Retention teams can take to market, not decks and frameworks. Success means the organization has a clear multi-year direction, major capabilities ship on time, and the CLV outcomes those capabilities are designed to drive are realized by your peers. You will partner closely with both the Director of Revenue & Retention (who owns in-market performance) and the Director of Activation & Adoption (who owns the early subscriber experience), ensuring all three zones build toward a coherent, differentiated protection experience.