Director, Pricing and Monetization, PagerDuty

PagerDuty

Location:
United States, San Francisco

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

180000.00 - 304000.00 USD / Year

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Job Description:

PagerDuty is seeking a GTM-focused, Director, Pricing and Monetization to shape the next evolution of how PagerDuty packages and monetizes its product portfolio. This role sits at the intersection of Product, Marketing, Finance, and Sales — translating product value into commercial outcomes through strategic packaging, tiering, and go-to-market pricing. This role will report to the Head of Product Strategy and Growth and sits within our Product Development organization.

Job Responsibility:

Lead go-to-market pricing execution and packaging strategy across multiple product lines
Collaborate with Sales Strategy, Finance, Deal Desk, and PMM to operationalize pricing for the field, including discount guidance, approval workflows, customer messaging, and enablement
Design and execute packaging migrations, especially as we transition legacy customers to our modern Operations Cloud plans
Partner with Product teams on monetization strategy and feature/package alignment according to value
Develop pricing collateral, enablement, and field training materials in partnership with PMM and Enablement
Bring customer, competitor, and market insights to pricing strategy decisions
Track performance of pricing initiatives and optimize packaging strategies based on real-world data and usage patterns
Drive analysis on the effectiveness of pricing by region, product, and customer segment levels
Develop lifecycle pricing management capabilities to support the solution roadmap & maximize financial return via pricing optimization

Requirements:

10+ years of experience in B2B SaaS pricing, product marketing, and/or monetization roles
Has led or been a key contributor to pricing strategy at a company during its transition toward $1B+ in ARR
Strong cross-functional collaboration skills and relationship-building credibility with Sales, Product, and field leadership
Experience managing pricing change (e.g., migrations, repackaging, new monetization levers) in the field, with the communication skills to bring stakeholders along in the field
Ability to mentor and grow other Pricing roles and people within the organization

What we offer:

Competitive salary
Comprehensive benefits package from day one
Flexible work arrangements
Company equity
ESPP (Employee Stock Purchase Program)
Retirement or pension plan
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent
Paid volunteer time off: 20 hours per year
Company-wide hack weeks
Mental wellness programs

Additional Information:

Job Posted:
June 11, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Director, Pricing and Monetization