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Director, Portfolio Marketing

United States, Bellevue Employment contract 178500.00 - 241500.00 USD / Year · Job Posted June 29, 2026
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Job Description

T-Mobile is in pursuit of exceptional talent to join our executive team. We’re committed to excellence and innovation, and we are on the lookout for a leader who can steer our company towards new heights of success. In this pivotal role, you will be responsible for driving strategic initiatives and leading a talented team of professionals. The ideal candidate will possess a proven track record of success, demonstrating a keen ability to navigate complex challenges and capitalize on emerging opportunities. As a key member of our executive team, you will play a crucial role in shaping and executing our organizational strategy and contributing to our continued growth and market leadership. Join us in our commitment to driving innovation, inspiring collaboration, fostering a positive company culture, and achieving unparalleled success. The Director, Portfolio Marketing is responsible for architecting and delivering the proposition of what it means to be a member with T-Mobile. This includes designing the portfolio of Member Benefits, innovating how we deliver them, and driving their growth and adoption. Operating at the intersection of strategy and execution, you will run this portfolio as a business to ensure every member gets the best value and best experience in their relationship with us and drive separation from our competitors.

Job Responsibility

  • Define and evolve the end-to-end member value strategy
  • Innovate on how we deliver benefits to our members
  • Drive best practices in loyalty economics
  • Establish enterprise governance, prioritization, and investment guardrails
  • Translate customer insights, competitive dynamics, and emerging partner ecosystems into forward-looking strategies
  • Grow adoption of benefits while managing the economics
  • Establish and operate a robust measurement framework
  • Establish business management systems to read and react to benefit performance
  • Drive high-quality customer engagement at scale
  • Partner with Business Development and Product to bring new partner-powered experiences to market
  • Operate as a highly effective enterprise leader and connector
  • Lead, develop, and inspire a team
  • Influence senior stakeholders through clear, structured communication and strong executive presence
  • Champion a servant leadership mindset
  • Bring T-Mobile's brand promise of 'It's Better Over Here' to life
  • Ensure the portfolio delivers a seamless, intuitive, and compelling end-to-end experience
  • Define and uphold experience standards and design principles
  • Continuously optimize how value is packaged, communicated, and delivered
  • Coach and develop direct reports
  • Drive positive team culture

Requirements

  • Bachelor's Degree in Marketing, Business Management or equivalent
  • 10+ years' progressive experience in Loyalty, including program design, product marketing, lifecycle, brand marketing, product management, or partnerships
  • Experience in loyalty economics, including portfolio optimization and integration with core business performance
  • Experience establishing and growing new loyalty business models
  • Budget responsibility
  • At least 18 years of age
  • Legally authorized to work in the United States

What we offer

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Flexible spending account
  • 401(k)
  • Employee stock grants
  • Employee stock purchase plan
  • Paid time off
  • Up to 12 paid holidays
  • Paid parental and family leave
  • Family building benefits
  • Back-up care
  • Enhanced family support
  • Childcare subsidy
  • Tuition assistance
  • College coaching
  • Short- and long-term disability
  • Voluntary AD&D coverage
  • Voluntary accident coverage
  • Voluntary life insurance
  • Voluntary disability insurance
  • Voluntary long-term care insurance
  • Mobile service & home internet discounts
  • Pet insurance
  • Access to commuter and transit programs

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