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The Director of the Portfolio Management Office (PMO) provides strategic and operational leadership for the university’s project and portfolio management function. This role is responsible for fostering a high-performing, collaborative, and learning-oriented PMO that supports academic, administrative, and research IT initiatives across the institution. The Director ensures alignment with institutional priorities, serving as both a strategist and a coach who empowers the PMO team to operate as trusted partners and enablers of institutional success.
Job Responsibility:
Provides strategic and operational leadership for the university’s project and portfolio management function
Fostering a high-performing, collaborative, and learning-oriented PMO that supports academic, administrative, and research IT initiatives across the institution
Ensuring alignment with institutional priorities, serving as both a strategist and a coach who empowers the PMO team to operate as trusted partners and enablers of institutional success
Requirements:
Master’s degree Business Administration, Information Technology, or related field or a bachelor’s degree Business Administration, Information Technology, or related field with related work experience equivalent to a master’s degree in the proceeding fields
Comprehensive experience in project or portfolio management and in a leadership or director-level role
Proven experience leading complex organizational change or PMO transformations
Deep understanding of project and portfolio management methodologies (waterfall, agile, hybrid)
Comprehensive knowledge and understanding of project and portfolio management practices, techniques and tools
Strong grasp of organizational change management, coaching, and facilitation practices
Knowledge of agile frameworks, product-based delivery models, and lean principles
Strong leadership, organizational, and interpersonal skills with the ability to manage cross-functional, diverse teams and drive change
Skilled at connecting project execution to institutional goals and long-term strategy
Exceptional communicator/facilitator, able to build trust, manage conflict, and promote collaboration across to varied stakeholders
Proven skill in leading teams through transformation and cultivating adaptability
Strong analytical skills with the ability to design and interpret portfolio dashboards and metrics as well as use data for performance insights and strategic portfolio management
Skilled in navigating complex organizational cultures and fostering inclusivity and psychological safety
Ability to inspire a shared vision and motivate a diverse team toward common goals
Create clarity from ambiguity and balance governance with flexibility
Ability to direct and manage multiple priorities in an organized and disciplined manner, maintaining focus on quality and stakeholder/sponsor satisfaction
Ability to build credibility quickly through transparency, empathy, and delivery excellence
Translate complex technical or process information into clear strategic insights for team members as well as senior leadership
Lead continuous improvement efforts with a focus on learning and collaboration
Certification in PMP, PMI-ACP, Prosci Change Management, or similar credentials
Nice to have:
Experience in a higher education or similarly complex, mission-driven organization
Demonstrated success leading agile transitions or hybrid PMO models
Coaching certification or formal training in leadership development
Familiarity with higher education governance, culture, and strategic planning processes
Comprehensive experience in consulting, analysis, and management of large-scale, complex IT projects from initiation through to successful completion
Considerable experience gathering and defining business requirements, analyzing and mapping current and proposed process flows and experience in analyzing data in computing environment
Experience serving as a liaison between customers and technical staff
Experience with project portfolio management and governance processes
Experience with project management tools (e.g., Monday.com, Jira, Trello, Asana) and enterprise software solutions
Experience in relationship management
Considerable experience leading the work of others
Experience developing, implementing, and managing change strategies and processes