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Director, Portfolio Credit Strategy

United States, Bellevue 167900.00 - 227100.00 USD / Year · Job Posted March 04, 2026
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Job Description

This role leads a team of credit risk professionals and statisticians in the design, execution, and optimization of advanced analytical frameworks to assess, quantify, and mitigate T-Mobile’s credit risk exposure. The team manages credit losses across the T-Mobile Financial LLC loan portfolio and service receivable balances for T-Mobile USA, Inc.

Job Responsibility

  • Lead, develop, and mentor a high-performing team of credit risk professionals and statisticians
  • Direct the design, validation, implementation, and performance monitoring of credit risk strategies and statistical models
  • Ensure strong governance and disciplined execution of credit strategies and financial decisions
  • Translate complex data analysis into clear, actionable insights for senior leaders
  • Improve portfolio asset quality by reinforcing sound credit practices
  • Develop and oversee key risk indicators (KRIs)
  • Review and challenge analytical methodologies
  • Advise senior management on credit risk model development
  • Partner with internal stakeholders and external agents to align credit risk strategies

Requirements

  • Bachelor’s degree in business management, accounting, engineering or related field
  • More than 10 years’ experience required, leading credit risk management in a mid- to large-sized consumer lending or credit servicing business with a track record of delivering superior financial performance
  • At least 18 years of age
  • Legally authorized to work in the United States

Nice to have

  • 4-7 years’ experience preferred with retail industry receivables management and factoring and/or securitization
  • combined experience in financial services and retail with a credit extension program is preferred

What we offer

  • medical, dental and vision insurance
  • flexible spending account
  • 401(k)
  • employee stock grants
  • employee stock purchase plan
  • paid time off
  • up to 12 paid holidays
  • paid parental and family leave
  • family building benefits
  • back-up care
  • enhanced family support
  • childcare subsidy
  • tuition assistance
  • college coaching
  • short- and long-term disability
  • voluntary AD&D coverage
  • voluntary accident coverage
  • voluntary life insurance
  • voluntary disability insurance
  • voluntary long-term care insurance
  • mobile service & home internet discounts
  • pet insurance
  • access to commuter and transit programs

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