Director, Platform Technology & Operations Job at Piper Companies (Gaithersburg)

Director of Go To Market Operations and Platforms

The Director of Go To Market Operations and Platforms drives solutions and proce...

Location

Canada

Salary:

Not provided

Brandwatch

Expiration Date

Until further notice

Requirements

Innovative, process-driven mindset
Strong leadership across people, process, and technology
Experience leading GTM organizations through CRM consolidation
Experience leading GTM organizations through CPQ transformation

Job Responsibility

Lead, mentor, and develop a team of 10-20 operations professionals across deal desk, data governance, and platform management functions
Build high-performing teams through strategic hiring, performance management, and career development
Foster collaborative culture and cross-functional alignment within the operations organization
Establish clear accountability frameworks and performance metrics for team success
Drive connected seller experience through evolution of Salesforce, CPQ, and related sales applications
Own advocacy, demand planning, and business readiness for sales technology initiatives
Develop GTM tools roadmap with IT, ensuring strategic alignment and resource optimization
Lead CRM consolidation to eliminate redundancy, align data, and reduce operational complexity
Champion AI/ML integration across the sales tech stack for enhanced analytics and personalization
Oversee global Deal Desk/Sales Support function for pricing, quoting, contracting, and approvals

Director, Revenue Operations

Babylist Media is transforming its operating model to support long-term, scalabl...

Location

United States

Salary:

171976.00 - 206371.00 USD / Year

Babylist

Expiration Date

Until further notice

Requirements

10+ years of experience in advertising or media revenue operations, sales operations, or GTM operations, with deep expertise in architecting scalable operating systems
Significant experience within media or advertising ecosystems, including working with publishers, advertisers, or ad-tech platforms
4+ years of proven leadership experience building and managing high-performing teams
Hands-on experience building, launching, and managing ad-server programs, including implementation, optimization, and ongoing governance
Strong analytical, financial, and operational acumen, with the ability to translate complex business needs into clear, scalable processes and systems
Deep understanding of revenue funnels, forecasting, pipeline management, and sales processes
Experience leading commission planning, territory design, and quota-setting processes
Excellent communication skills, with experience presenting recommendations and insights to executive leadership
A builder mentality—comfortable operating in ambiguity, creating structure, and scaling for future growth
Bias toward action, continuous improvement, and high-quality execution

Job Responsibility

Manage and develop teams across Media Strategy and Ad Operations for both onsite and offsite channels
Oversee rate card strategy, pricing architecture, and new media product development to maximize yield and sell-through efficiency
Oversee inventory management and yield optimization across all media products, maximizing sell-through rates while protecting margin
Lead KPI tracking, forecasting, performance reviews, and GTM experiment design
Lead annual planning and quarterly forecasting across GTM functions in partnership with Finance, building accurate pipeline and revenue models that inform both short- and long-term strategic decisions
Lead Ad Operations teams through the transition from site-served campaigns to a fully integrated ad server model (Koddi) across onsite, including campaign trafficking, pacing, optimization, and reconciliation workflows and future business scenarios
Serve as system owner for Boostr and Koddi, managing architecture, permissioning, and reporting integrity
Manage Asana workflows and efficiency with cross-functional partners for campaign tracking and project management
Improve revenue funnel efficiency through optimized lead flow, territory design, and sales processes
Partner with Finance and Accounting on revenue actualization, monthly billing, and ensuring accurate revenue recognition processes

What we offer

Company-paid medical, dental, and vision insurance
Retirement savings plan with company matching and flexible spending accounts
Generous paid parental leave and PTO
Remote work stipend to set up your office
Perks for physical, mental, and emotional health, parenting, childcare, and financial planning
Competitive salary with equity and bonus opportunities

Fulltime

Director of Technology Products

Archer is seeking a Director of Product to establish and lead product management...

Location

United States , San Jose

Salary:

195000.00 - 244000.00 USD / Year

Archer Aviation

Expiration Date

Until further notice

Requirements

10+ years of experience in Product Management, with a proven record of defining and launching impactful digital products or platforms
Strong technical fluency and the ability to work directly with engineering and data teams
Demonstrated success in environments of growth and change — especially in scaling or operationally complex organizations
Deep understanding of enterprise productivity, business systems, or digital workflow platforms
Track record of creating clarity in ambiguous problem spaces, balancing quick wins with long-term vision
Experience hiring and developing talent within a small, high-performance team

Job Responsibility

Define Product Vision and Strategy
Partner with business and technology leadership to define clear product visions and multi-year roadmaps
Establish measurable outcomes that link product investments to business impact, user experience, and company scalability
Translate strategic goals into actionable product roadmaps, guiding prioritization across competing needs
Drive Delivery and Execution
Work hands-on with engineering, data, and solutions teams to deliver products that simplify work and drive measurable efficiency
Bring discipline to discovery, design, and iteration — ensuring that every product shipped delivers tangible value and adoption
Build frameworks for product lifecycle management, decision-making, and feedback loops with business users
Leadership and Team Building
Serve as the connective tissue between technology and business functions — translating opportunity into execution

Fulltime

Regional Director of Operations

As Regional Director of Operations, you will support, lead, and direct multiple ...

Location

United States , Baltimore

Salary:

155000.00 - 160000.00 USD / Year

Rittenhouse Village At Michigan City

Expiration Date

Until further notice

Requirements

Bachelor’s degree in a related field required
Minimum of five years’ senior living leadership experience, including combined Sales and Operations responsibilities
Excellent written and verbal communication skills, including strong presentation abilities
Ability to analyze financial reports, performance metrics, and data to guide decisions
Proficiency with Microsoft Office (Word, Excel, Windows) and ability to adapt to technology platforms
Strong leadership and team-building skills
able to inspire and hold others accountable
Demonstrated judgment, problem-solving, and decision-making skills, with the ability to balance multiple priorities in fast-paced settings
Positive client service attitude with a commitment to resident satisfaction and organizational values

Job Responsibility

Lead operations by directing and coordinating activities in alignment with Seaton Senior Living’s goals, objectives, and policies
Communicate a clear, resident-focused vision across communities
Review annual resident satisfaction surveys and implement programs to increase satisfaction
Manage and hold Executive Directors accountable for achieving community-specific and organizational goals
Partner with Executive Directors to develop strategies that meet NOI expectations
Maximize occupancy to achieve or exceed budgeted revenue goals
Develop and execute occupancy growth plans
Review monthly financial statements
collaborate with Executive Directors to address deficiencies
Maintain awareness of competition and industry trends

What we offer

Comprehensive benefits package – medical, dental, vision, PTO, 401(k), and more for eligible positions
Competitive wages
Early access to earned wages before payday
Flexible scheduling options
Paid time off and Holidays (full-time)
Comprehensive benefits including health, dental, vision, life and disability (full-time)
401(k) with employer match
Paid training and professional development opportunities
Meals and uniforms provided
Employee Assistance Program

Fulltime

Associate Director, Marketing Operations

The Associate Director of Marketing Operations is responsible for leading the ex...

Location

United States

Salary:

Not provided

Avanos

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Marketing, Business, or related field
8+ years of progressive experience in marketing, with significant exposure to marketing communications, digital marketing, content development, events/tradeshows, and market research
3+ years in a management role, with proven success in leading and developing high-performing teams across global regions
Demonstrated success executing omni-channel marketing programs that drive measurable growth and revenue outcomes
Strong communication skills (written, verbal, and presentation), with ability to influence across organizational levels and global stakeholders
Proficiency with marketing technology platforms (e.g., marketing automation, CRM, analytics, and content management systems)
Experience managing global branding initiatives and ensuring consistent brand execution across diverse markets
Strong analytical mindset with the ability to use data and insights to guide decisions, optimize campaigns, and present findings to senior leadership

Job Responsibility

Lead the planning and execution of tradeshows, events, digital campaigns, content programs, and marketing communications
Support the management of omni-channel marketing plans that integrate digital, social, content, and events to drive measurable brand and revenue impact
Partner with cross-functional teams (product management, sales, finance, regional marketing, IT, regulatory, quality, supply, internal communications) to align marketing programs with corporate objectives and global priorities
Oversee global brand stewardship, ensuring consistent messaging while enabling local market adaptation
Leverage marketing technology platforms (automation, CRM, analytics, and content management) to optimize campaign execution and performance tracking
Lead a high-performing global team
foster collaboration across geographies and cultural contexts
Effectively communicate campaign strategies, insights, and results to executives, cross-functional teams, and external partners

What we offer

benefits on day 1
free onsite gym
onsite cafeteria
HQ region voted 'best place to live' by USA Today
uncapped sales commissions
generous 401(k) employer match of 100% of each pretax dollar you contribute on the first 4% and 50% of the next 2% of pay contributed with immediate vesting

Director of Engineering Operations

At WHOOP, we’re on a mission to unlock human performance and healthspan. WHOOP e...

Location

United States , Boston

Salary:

200000.00 - 245000.00 USD / Year

Whoop

Expiration Date

Until further notice

Requirements

5+ years of experience in software operations, technical program management, or engineering leadership within high-growth technology organizations
Proven success scaling engineering teams
Deep understanding of software development lifecycles (SDLC), Agile/DevOps practices, and incident management frameworks
Demonstrated experience defining and operationalizing engineering metrics (e.g., DORA, cycle time, developer experience)
Strong analytical and data-driven mindset, with the ability to build dashboards, measure outcomes, and inform decisions through data
Exceptional communication and collaboration skills, with experience influencing across all levels of an organization
Hands-on operator who thrives in ambiguity and can build systems from the ground up before scaling them
Experience managing budgets, vendor relationships, and cross-functional programs
Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions

Job Responsibility

Engineering Metrics & Continuous Improvement - Define, implement, and manage engineering performance metrics (e.g., DORA, delivery throughput, cycle time). Translate insights into action through reviews, tracking, and reporting to leadership. Partner with Platform and QA teams to ensure data pipelines and dashboards are accurate and actionable
Hiring, Onboarding & Growth Enablement - Collaborate with Recruiting and leadership to improve hiring velocity and maintain quality. Build and continuously refine the engineering onboarding experience to reduce ramp-up time and increase new hire satisfaction. Design systems that help new engineers quickly understand WHOOP’s tools, systems, and culture
Incident Management & Reliability - Oversee the incident lifecycle — ensuring consistent classification, escalation, postmortems, and follow-through. Build accountability for reducing repeat incidents and improving reliability metrics. Collaborate with Platform and SRE teams on root-cause visibility and operational readiness
Operational Excellence & Cadence - Own and facilitate the operational rhythm of the software organization, including leadership syncs, Engineering Manager forums, quarterly reviews, and Software All-Hands. Establish feedback systems that promote alignment, accountability, and clear communication across teams. Identify organizational bottlenecks and develop scalable, data-driven solutions to improve flow and focus
Governance, Compliance & Communication - Serve as a bridge between Software and GRC, Legal, and Finance to ensure operational alignment on compliance, documentation, and governance. Own the Builder (Engineering) Blog and internal communications, maintaining transparency through dashboards, documentation, and reports
Financial & Vendor Management - Manage budgets for developer tooling, DX platforms, and operational vendors. Partner with Finance and Legal on procurement, ROI analysis, and vendor strategy. Ensure investments deliver measurable improvements in productivity and quality

What we offer

equity
benefits

Fulltime

Director of Cards Operations

BrainFinance is a leading financial technology company that provides responsible...

Location

Canada , Montreal

Salary:

115000.00 - 120000.00 USD / Year

BrainFinance

Expiration Date

Until further notice

Requirements

University degree in Business Administration, Operations Management, Finance, or a related field
an MBA or advanced degree is highly preferred
2 years of experience in IT project management
Significant experience in payment/card operations, ideally in leadership roles within the financial services or fintech sectors
Strong knowledge of credit card processing, industry regulations, and compliance frameworks, including VISA rules and PCI-DSS (Payment Card Industry Data Security Standard)
Proven experience in product development and vendor ecosystem management, ensuring seamless integration and alignment with business objectives
Demonstrated ability to enhance operational efficiency and optimize processes in a customer-centric environment.

Job Responsibility

Lead and manage cross-functional teams of specialists (technology, operations, compliance, finance, and vendor partners) in the design, deployment, and administration of payment platforms, software, and data systems
Serve as the key escalation and delivery point for executives and partners, ensuring transparent communication of risks, progress, and overall program health
Champion change initiatives, compliance programs, and audit preparation efforts to ensure regulatory alignment and operational resilience
Plan, organize, direct, control, and evaluate the activities related to payment programs, including BIN sponsorship, product readiness, partner integration, and go-live execution
Develop and implement policies, procedures, and governance frameworks to ensure effective management of electronic payment systems and card lifecycle operations
Meet with internal stakeholders and external partners to define system requirements, technical specifications, budgets, and delivery timelines
Evaluate performance through KPIs, dashboards, and executive reporting, ensuring continuous improvement in customer adoption, spend, risk, and fraud management
Oversee and control program budgets, forecasts, reporting, and expenditures to ensure financial and operational efficiency
Supervise, and guide analysts, engineers, program managers, and vendor resources, ensuring ongoing training, professional development, and adherence to best practices.

What we offer

Group Insurance (Health and Dental)
Retirement Savings Plan (RSP)
Virtual healthcare
Employee Assistance Program (EAP)
Additional Days off (Moving day, Birthday, 5 personal days)
Health and Wellness Program
Office perks: Event Coordinator responsible for social activities, 5-7, snacks provided, yoga and meditation room
Paid subscription to training tools
Benefits for public transportation (Bixi, Opus)
Modern open plan office with pin pong, and pool table

Fulltime

Director of Engineering, Platform Engineering

In your role as ‘Director of Engineering, Platform Engineering’ you will guide t...

Location

United States , Oakland, California

Salary:

241000.00 - 305000.00 USD / Year

Everlaw

Expiration Date

Until further notice

Requirements

At least 4 years of experience managing and leading senior engineers, including technical workstream management and execution support
At least 2 years of experience managing and leading managers, coaching them on talent management, strategic planning, and execution, with a focus on platform engineering teams
At least 5 years of experience as a senior engineer building one or more of - developer productivity tools, highly available platform services (i.e. storage systems, pub-sub systems, search systems, caching solutions, observability solutions) and/or have expertise and experience with infrastructure and/or cloud technologies (like Ansible, Terraform, Kubernetes, Docker etc)
You have a good dynamic range that you apply to different situations - you can step back and empower, while also diving deep into the code to understand the details
You can communicate at the right altitude with both technical and non-technical stakeholders
You have experience working with stakeholder teams (internal and/or external) in setting and collaborating on technical roadmaps
You have experience communicating with customers articulating to them how the platform works on reliability, security and compliance matters
You have a BS/MS or PhD in Computer Science (or equivalent)
You have a sound foundational understanding of a wide range of computer science topics and concerns relating to system and software design
You are authorized to work in the United States

Job Responsibility

Inspire and empower your managers to cultivate high-performing teams, fostering a culture of continuous feedback and professional growth to ensure successful project delivery and career development
Use your technical knowledge to align stakeholders across Engineering and Product on the ideal path forward on complex technical decisions and roadmap decisions
Strategize, prioritize, resource, and execute against our Engineering roadmap
Work with Engineering Operations, cross-functional teams, team members and managers to improve various processes that affect infrastructure growth, support, alignment, collaboration, and accountability
Critically observe and understand Everlaw’s platform, tooling, and processes

What we offer

Equity program
401(k) retirement plan with company matching
Health, dental, and vision
Flexible Spending Accounts for health and dependent care expenses
Paid parental leave and approximately 10 days (80 hours) per year of sick leave
Seventeen paid vacation days plus 11 federal holidays
Membership to Modern Health to help employees prioritize mental health and wellness
Annual allocation for Learning & Development opportunities and applicable professional membership dues
Company-sponsored life and disability insurance
Work in Downtown Oakland, just steps from the BART line and dozens of restaurants

Fulltime

Select Country

Director, Platform Technology & Operations

Job Responsibility

Requirements

What we offer

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