Director, Platform Technology & Operations Job at Piper Companies (Gaithersburg)

Director Operations Technology

At Amgen, if you feel like you’re part of something bigger, it’s because you are...

Location

United States of America , Holly Springs

Salary:

192613.40 - 260594.60 USD / Year

Amgen

Expiration Date

Until further notice

Requirements

Doctorate degree and 4 years of Information Systems experience
OR Master's degree and 8 years of Information Systems experience
OR Bachelor's degree and 10 years of Information Systems experience
AND 6 years of managerial experience directly managing people and/or leadership experience leading teams, projects, programs or directing the allocation of resources

Job Responsibility

Responsible for providing and advancing manufacturing technology platform-specific implementation practices and standards on systems architecture, software libraries, and system lifecycle management in alignment with Operations Digital strategy and Industry 4.0 technology principles
Manage Contract staff to deliver technology services using and improving the Global Solutions Delivery Model and Business Practice
Client executive relationship management responsibility with Amgen Corporate Engineering executives for Capital Projects as primary client, as well as site business executives as partners of the delivered systems and solutions
Deliver the Drug Substance (DS) technology roadmap for Amgen and advance the digital maturity end to end throughout Amgen’s Manufacturing network
Lead the execution of a varied portfolio of IS and Automation projects with appropriate portfolio planning, resource and risk management and financial management for the portfolio
Shaping Amgen's future – Keep track of industry and technology trends, connect and cultivate external networking opportunities to deliver valuable insight from other similar professionals in our industry
Effectively maintain relationships with IS service owners, business partners, enterprise IS service partners, and vendors
Ability to anticipate, evaluate and resolve multiple, simultaneous project issues, delays, and problems by utilizing technical, project management, and business expertise
Performs cross system assessments, feasibility analysis, scope projects, prioritize projects, and provide efficient solutions
Manage multiple initiatives and priorities simultaneously

What we offer

Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans and bi-annual company-wide shutdowns
Flexible work models, including remote work arrangements, where possible

Fulltime

Director of Technology Operations

The Director of Technology Operations oversees Technology Operations, Site Relia...

Location

United States

Salary:

Not provided

Zeektek

Expiration Date

Until further notice

Requirements

Bachelor's degree in Technology, Engineering, or Business-related discipline is required. Equivalent combinations of education and relevant experience will be considered
A minimum of 10+ years of progressive experience in infrastructure, telecommunications operations, or production technology environments supporting high-availability telecommunications platforms (VOIP, SIP, carrier integrations, contact center systems) in 24/7 environments with direct accountability for uptime, incident response, and SLA performance is required
5+ years of cloud computing experience (AWS, Azure, or GCP), including hands-on knowledge of cloud architecture, infrastructure-as-code, automation, and service monitoring
A minimum of 6+ years of experience leading people or teams is required. This includes accountability for performance, development, and delivery of results aligned with organizational objectives
Proven experience leading multi-tiered teams (30+ professionals), including SRE, DevOps and NOC
Proven ability to design and implement observability frameworks, including metrics, alerting, logging, and performance dashboards
Demonstrated experience using operational data and trend analysis to identify systemic risks, performance degradation, and optimization opportunities
Experience implementing structured change management and production readiness review processes to prevent service disruption
Experience overseeing Corporate IT and Security functions, including regulatory and compliance standards such as CCPA, CPNI, FCC (Title 47, Part 64), PCI, NIST, or similar frameworks
Strong analytical, budgeting, and financial management skills with the ability to balance cost discipline and operational resilience

Job Responsibility

Lead SRE, DevOps, NOC, Help Desk, Corporate IT, and Security functions, establishing a culture of operational excellence, accountability, and continuous improvement
Own end-to-end reliability and observability across telecommunications (VOIP, SIP, carrier integrations), IoT, and enterprise platforms, defining and managing SLIs/SLOs, uptime targets, and performance benchmarks
Define, implement, and enforce SLIs/SLOs aligned to >99.99% uptime, with a measurable roadmap toward five-nines reliability
Continuously analyze operational metrics and performance trends to identify emerging risks and opportunities. Initiate early investigations into anomalies, lead structured root cause analysis, and implement systemic corrective actions
Ensure 24/7 service reliability through disciplined incident management, problem management, and change control processes consistent with mature SRE organizations
Lead disciplined incident management, escalation, problem management, and structured post-incident reviews with permanent corrective actions
Reduce incident frequency and mean time to resolution (MTTR) through systemic improvement
Establish and enforce production readiness standards for new services and features, requiring appropriate documentation, monitoring plans, alerting thresholds, runbooks, security reviews, and capacity planning prior to deployment
Partner with Engineering and Product teams to evaluate architectural decisions, scalability assumptions, and monitoring strategies, ensuring operational sustainability
Lead cloud infrastructure strategy and execution across AWS and Azure environments

What we offer

Weekly Direct Deposit
401K Matching
Competitive medical, dental and vision insurance
Consistent communication throughout your project
Referral program

Fulltime

Assistant Director of Technology Operations and Security

The Assistant Director is accountable for delivering secure, reliable, cost‑effe...

Location

United Kingdom , London

Salary:

86652.00 - 108462.00 GBP / Year

Allen Lane

Expiration Date

Until further notice

Requirements

A strong digital and ICT leadership background with the credibility to lead enterprise-scale technology and experience transformation
A proven ability to look outward – designing services around residents, communities and partners rather than organisational boundaries
Experience leading complex change programmes that balance ambition with operational stability
Strong Background in cyber security, information governance and incident recovery
Practical experience of AI, automation and modern collaboration platforms in live service environments
A track record of building inclusive, high-performing teams and inspiring people through change
Strategic confidence to shape vision, influence at the top table and turn opportunity into delivery
Confidence operating at executive and political level, shaping strategy and advising on risk and investment
A strategic mindset that connects long-term ambition to practical delivery in a public sector context

Job Responsibility

Provide authoritative leadership for stable, high‑performing technology operations, setting the direction, standards and service expectations for end‑to‑end IT operations (in‑house and commissioned)
Be accountable for cyber security and technology risk, establishing and enforcing the council’s cyber security controls, assurance regime
Own the resilience and capacity of infrastructure and networks, ensuring availability, performance and recoverability for business‑critical services
Set and govern a clear and coherent enterprise architecture for technology operations and infrastructure, defining standards that enable interoperability, security‑by‑design and alignment to organisational priorities
Lead compliance and assurance across technology operations, ensuring the council meets information governance, data protection and regulatory requirements by setting controls, monitoring adherence, addressing non‑compliance, and partnering with the Data Protection Officer and other assurance functions
Lead the commercial and supplier strategy for technology operations and cyber security, holding suppliers to account for outcomes, value for money and service performance through robust governance, KPIs/SLAs, and active contract and relationship management
Be accountable for financial stewardship and investment decisions across technology operations and cyber security, managing and controlling the operational technology budget (circa £7m) by setting budgets and forecasts, prioritising resources, approving expenditure within delegated limits, and ensuring robust business cases and benefits realisation for investment
Support the transition from our current shared infrastructure arrangements to a fully internally led model, ensuring our systems support, not constrain, service excellence
Support a Microsoft led digital strategy annually, keeping pace with AI innovation, user need and organisational priorities
Act as a member of Technology Senior Leadership, advising the Chief Executive Office, Corporate Management Team and Cabinet Members with confidence and clarity

What we offer

JNC Benefit of £3,503

Fulltime

Director of Platform Engineering & Operations

NetApp is seeking a strategic and execution-oriented Director of Platform Engine...

Location

United States , RTP

Salary:

199750.00 - 298100.00 USD / Year

NetApp

Expiration Date

Until further notice

Requirements

12+ years of progressive experience in infrastructure engineering and operations
7+ years of leadership experience managing global, distributed teams at scale
Deep expertise in: Hybrid compute platforms (virtualization, containerization, public cloud IaaS/PaaS)
Enterprise storage technologies (block, file, object, hybrid architectures)
Global DDI services (enterprise DNS, DHCP, IPAM architectures)
Demonstrated experience implementing Infrastructure as Code and CI/CD-driven infrastructure delivery
Proven track record driving automation at scale across enterprise infrastructure
Strong experience with AI-Ops platforms, observability stacks, and operational analytics
Experience leading both engineering (build) and operations (run) functions within a unified organization

Job Responsibility

Define and execute the strategy for enterprise compute, storage, and DDI platforms across hybrid (on-prem and cloud) environments
Drive modernization of infrastructure services using IaC, GitOps, CI/CD automation, and policy-as-code frameworks
Lead the evolution toward self-service platform models with clear service catalogs, SLOs, and reliability metrics
Partner with executive stakeholders across IT, Security, Engineering, and Product to align platform capabilities with business priorities
Establish multi-year roadmaps for infrastructure transformation, cost optimization, resilience, and scalability
Oversee architecture, engineering, and lifecycle management of: On-prem and cloud-based compute platforms
On-prem and cloud-based storage platforms
Global DDI services (DNS, DHCP, IPAM)
Certificate lifecycle management
Standardize infrastructure patterns across data centers and public cloud providers

What we offer

Health Insurance
Life Insurance
Retirement or Pension Plans
Paid Time Off
various Leave options
employee stock purchase plan
and/or restricted stocks (RSU’s)

Fulltime

IT Director (Technology, Data & Digital Platforms)

Location

United Kingdom

Salary:

Not provided

TM Forum

Expiration Date

Until further notice

Requirements

Proven experience operating across strategy and execution in technology leadership roles
Ability to set direction and ensure delivery through teams
Strong grounding in cloud, SaaS platforms, integration and web technologies
Track record of delivering platforms and outcomes, not just managing programmes
Comfortable engaging in detail when required without relying on personal execution
Experience balancing cost, speed, quality and risk in decision-making
Able to operate effectively in a lean, fast-moving and evolving environment

Job Responsibility

Own and lead TM Forum’s technology, data and digital platforms
Define and execute a coherent technology, data and platform strategy
Deliver member-facing digital experiences alongside Marketing
Build and run a modern, secure, scalable platform estate
Establish practical data and AI foundations that are used daily
Own and deliver TM Forum’s web and digital platform roadmap, from backlog to production
Set clear priorities, outcomes and success measures
Ensure delivery pace and quality by staying close to key decisions, risks and dependencies
Provide direction on architecture and approach where needed
Partner with Marketing to enable high-quality digital experiences

Fulltime

Confidential: Brand New Ai And Data Platform Director

Location

Japan , Tokyo 23 wards

Salary:

16000000.00 - 20000000.00 JPY / Year

Randstad

Expiration Date

May 21, 2027

Requirements

Advanced Engineering and Cloud Development Experience: Advanced hands-on engineering background and deep experience in Web application development on Cloud/PaaS environments such as AZURE/AWS, system architecture design, and database design.
Knowledge of AI Technology/Data Pipeline Construction and Company-wide Platform Mindset: Practical knowledge regarding the implementation of AI technologies and data pipeline construction, along with the ability to design and deliver services as a company-wide shared Platform rather than limiting focus to specific projects.
Large-Scale IT Digital Project Management Experience: Over 5 years of management experience with IT digital projects exceeding 50 person-months. Utilization of systematic project management methodologies (e.g., PMI, PRINCE2, etc.), and management experience leading engineering organizations of 5 or more members or collaborating with large external partners.

Job Responsibility

Drafting Advanced Technical Strategy and Service Implementation of Cutting-Edge Technology:Leading the planning and execution of advanced technical strategies, leveraging deep practical technical understanding. This includes selecting technologies for AI (LLMs, etc.), applications, and databases, overseeing design to translate business requirements into high-level engineering specifications, and driving service implementation.
Building and Continuously Evolving Next-Generation Digital Platforms:Responsible for the construction and operation of the next-generation standard digital platform, including core business systems, no-code solutions, data lakes, BI, service buses, and AI Agents. This also involves the continuous improvement of Service Level Agreements (SLA) across the entire group and the enhancement and advancement of the platform.
Managing Hybrid Teams and Optimizing Project QDC (Quality, Delivery, Cost):Forming and managing hybrid project teams that optimally combine internal and external resources, leading strategic alliances with external Engineering partners and directing mixed teams. The role involves optimizing project Q (Quality), D (Delivery/Deadline), C (Cost), and developing and promoting training programs aimed at enhancing the engineering skills of internal members.

What we offer

健康保険
厚生年金保険
雇用保険
土曜日
日曜日
祝日
賞与

Fulltime

Food Service Operations Director

About Caprock Dining Services: Caprock Dining Services is designed as a dynamic,...

Location

United States , Pampa

Salary:

Not provided

Aramark

Expiration Date

Until further notice

Requirements

Minimum 4–6 years of progressive F&B management experience, including at least 2–3 years in a director or senior management role
Proven experience managing high-volume, multi-outlet dining operations (residential dining, catering, grab-and-go, or food truck experience a plus)
Strong P&L accountability and demonstrated ability to manage food, beverage, and labor cost controls
Excellent leadership, communication, and interpersonal skills with the ability to motivate diverse teams
Proficiency in restaurant management technology
experience with POS systems (Oracle Simphony or Micros preferred)
Ability to work a flexible schedule including evenings, weekends, and holidays
Ability to lift up to 50 lbs. and stand for extended periods
Bachelor’s degree in Hospitality Management, Culinary Arts, Business Administration, or a related field (or equivalent experience)
Experience in residential, university, or resort dining environments

Job Responsibility

Lead, mentor, engage, and develop a high-performing F&B team—including recruiting, training, coaching, performance management, and recognition
Build a culture of vibrancy, teamwork, and hospitality excellence aligned with Caprock’s guest-first values
Conduct regular staff meetings, performance evaluations, and ongoing coaching to maximize team contributions
Develop and implement hiring and training programs to ensure all positions are adequately staffed with skilled, service-oriented personnel
Reward outstanding performance and foster an environment of continuous improvement and professional growth
Establish, implement, and maintain comprehensive Steps of Service SOPs across all FOH dining outlets, ensuring consistency in greeting, service flow, tableside standards, and resident farewell
Lead ongoing development of professional service teams through structured training programs, service audits, and real-time coaching on hospitality standards
Develop and enforce FOH service standards that reflect a guest-first, detail-driven approach—from table presentation and staff appearance to communication and complaint resolution
Oversee shift management of FOH operations including floor supervision, seating flow, table turnover, and guest engagement
Monitor and assess FOH team performance against defined service benchmarks

Fulltime

Director, Operations Finance - Procurement

The Director, Operations Finance - Procurement will collaborate with the Senior ...

Location

Canada , Toronto

Salary:

145000.00 - 160000.00 CAD / Year

Four Seasons

Expiration Date

Until further notice

Requirements

University degree and hospitality procurement experience required
Three (3) to five (5) years of experience in a senior procurement role in the hospitality industry
Working technical knowledge of D365 procurement processes and workflow
Familiar with the procurement process in a hospitality environment
Working knowledge of all positions in Accounting, Purchasing and Food & Beverage control at properties
Experience with analyzing large data sets to determine trends or drive business decisions
A working knowledge of hotel systems and operations
Hospitality procurement business process acumen from L1 - L5 with demonstrated experiential delivery in sustaining and evolving Standard Operating Procedures, Internal Controls, Master Data Management, and global training guides
Techno-functional acumen: Knowledge and experience in both business and functional aspects of D365 for procurement to effectively communicate with stakeholders
Training: Capability to deliver training courses and support to stakeholders on the effective use of D365 for procurement

Job Responsibility

Maximize efficiency of onsite processes
Support the implementation of the onsite target operating model
Assist in establishing/enforcing policies, rules, internal controls and safeguards
Proactively engage in identifying opportunities for continuous improvement
Continuously deliver the highest level of service with respect to property support and maximize property satisfaction of outsourced services
Provide hotel users with support for standard tools, templates and processes
Support both property and deployment teams through planning, deployment, and stabilization phases of property onboarding
Provide valued analysis and insight on property readiness assessment materials and property data
Execute and/or support property readiness and transition activities including process mapping, localization identification and clarity, data migration activities, User Acceptance Testing, Property Acceptance Testing, training validation and execution (where necessary), hypercare and transition to support
Manage and/or participate in a variety of stakeholder communications, updates and change management efforts to ensure smooth property transitions and progress tracking

What we offer

Additional rewards as part of the total compensation package

Fulltime

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Director, Platform Technology & Operations

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