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Director, People & Talent Operations

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Apollo.io

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Location:
United States

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Category:
Human Resources

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Contract Type:
Not provided

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Salary:

168000.00 - 210000.00 USD / Year
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Job Description:

The Director, People Talent & Operations is a co-architect of the next evolution of HR, a role for someone who wants to help define the category of what HR will look like in the age of AI, automation, and systems design. This leader will shape how the entire People function operates. They will architect the end-to-end HR system, turning complexity into clarity, redesign experiences, integrate workflows across Talent, People Ops, and systems teams, and elevate our operational model into something that is simple, scalable, and category-defining. This is a builder role, a designer role, and a systems-thinking role - Not a maintenance role.

Job Responsibility:

  • Design the next generation of People and Recruiting Operations
  • Distill deeply complex processes, requirements, and systems into intuitive, elegant workflows that anyone can understand and adopt
  • Architect the workflows, operating model, and design patterns of a new People function
  • Implement a design forward approach to how people and recruiting operations build solutions
  • Introduce modern, product-inspired approaches including emerging AI capabilities to People experience, delivery, and scale
  • Implement a diagnose, solution/design, build/launch and iterate operating rhythm and cadence for the team
  • Apply systems thinking and first-principles problem solving to identify root problems, prevent future issues, and design durable long-term solutions rather than reactive fixes
  • Lead the People & Recruiting Operations teams
  • Provide leadership, alignment, and clarity across global People Ops and Recruiting Ops workflows
  • Partner with our Sr. Manager, People Operations to elevate delivery, standards, and execution
  • Ensure day-to-day operations are reliable, consistent, and built for scale
  • Support regional HR generalists and country operations as local extensions of global design
  • Co-create the People product with Systems, Automation & Data partners
  • Translate experience design into system logic and automated workflows
  • Partner deeply with business systems teams to bring seamless, self-service experiences to life
  • Build integrated People products that connect ATS, HRIS, performance, compensation, and identity systems
  • Identify opportunities to eliminate manual work, reduce friction, and improve experience

Requirements:

  • 10+ years in People Ops, Talent Ops, HR Ops, or People program design
  • Excited about experimenting with AI tools and identifying opportunities to apply AI to improve workflows, insights, and employee experience
  • Experience leading teams and comfortable operating as a player-coach in a dynamic and fast paced environment
  • Strong workflow/process design skills
  • ability to map, simplify, and rebuild complex systems
  • Systems thinker with experience partnering with HRIS, automation, or product teams
  • Skilled at driving alignment across stakeholders
  • Clear, structured communicator with a bias for simplicity
  • Energized by building new models and rethinking how People work gets done
What we offer:
  • equity
  • company bonus or sales commissions/bonuses
  • 401(k) plan
  • at least 10 paid holidays per year
  • flex PTO
  • parental leave
  • employee assistance program
  • wellbeing benefits
  • global travel coverage
  • life/AD&D/STD/LTD insurance
  • FSA/HSA
  • medical benefits
  • dental benefits
  • vision benefits

Additional Information:

Job Posted:
January 03, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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