Director, Payments & Cash Management Sales

• Identification of potential customers, analysing their needs and preferences, and staying abreast of emerging market trends and competitor strategies
• Creation of detailed profiles for target customer segments, outlining their demographics, financial habits, and pain points to tailor sales approaches and product recommendations
• Relationship management of potential and existing customer relations through the execution of high-quality customer support, by responding to queries and resolving issues, gaining their customer trust, and understanding their financial goals and challenges
• Understanding of the features, benefits, risks, and compliance requirements of various banking products and services offered
• Development of compelling sales pitches and proposals that showcase the value proposition of the bank's offerings to convert leads into customers, and negotiation of terms that are beneficial for both the client and the bank
• Collection and analysis of customer feedback on various products, services, and overall experience, to support the development of reports that communicate key findings to relevant stakeholders, to inform product development and sales strategies
• Monitoring of lead conversion rates, customer acquisition costs, and other relevant metrics to assess sales performance and identify areas for improvement
• Manage a business function, providing significant input to function wide strategic initiatives
• Manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture
• Provide expert advice to senior functional management and committees to influence decisions made outside of own function
• Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function
• Foster and guide compliance, ensure regulations are observed that relevant processes in place to facilitate adherence
• Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays
• Demonstrate extensive knowledge of how the function integrates with the business division / Group to achieve the overall business objectives
• Maintain broad and comprehensive knowledge of industry theories and practices within own discipline
• Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/ sensitive situations
• Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area
• Negotiate with and influence stakeholders at a senior level both internally and externally
• Act as principal contact point for key clients and counterparts in other functions/ businesses divisions
• Mandated as a spokesperson for the function and business division

• Working in a fast-paced sales environment
• Handling client coverage and maintaining client relationships
• Structuring complex corporate banking payment and cash management solutions
• Supporting the learning and development of Junior colleagues
• Being the voice of the client to product management to help shape the development of our product set
• Comfort working in an International Banking environment
• Financial Institutions and Non-Bank Financial Institutions experience (preferred but not required)

Financial Institutions and Non-Bank Financial Institutions experience

• Wellness center equipped with modern amenities, including fitness centres offering a variety of classes and services
• Health center providing a range of services, including primary and urgent care, wellness exams, health coaching, and vaccinations
• Office features a variety of sophisticated dining options, including a colleague restaurant and a private executive dining room